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  1.    #1  
    My Touch Pad is stuck on the HP Logo after trying to update through WebOS Doctor?It said it could not update and told me to contact customer support
  2. spikea4's Avatar
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    #2  
    Do you have the latest Web doctor installed on your pc?
  3. #3  
    my HP touch pad is froze at logo.

    At first, it don't work at all. looks like dead.
    so, I push ' start' and ' center ' button together
    after this,

    Hp logo at center of screen...but, no operation at all
    no button works.

    it looks like 'dead' again but, hp logo on part of screen center.

    How could I fix this one???
  4. #4  
    Quote Originally Posted by danielkim69 View Post
    my HP touch pad is froze at logo.

    At first, it don't work at all. looks like dead.
    so, I push ' start' and ' center ' button together
    after this,

    Hp logo at center of screen...but, no operation at all
    no button works.

    it looks like 'dead' again but, hp logo on part of screen center.

    How could I fix this one???
    You probably have to use webos doctor. Here's the link
    Palm - webOS Doctor - Select your device
    Here's a link for some info on the doctor.
    Palm Support : Using HP webOS Doctor
  5. #5  
    thanks but, how could I download webos doctor?
    My pad is not working and can't use any button.

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