Is There Anyway To Get Actual Support From Gameloft?

[the2ndflood]

Has anyone been able to get actual tech or customer support from Gameloft? When I have emailed them, I am just sent some pointless generic response; from some outsourced rep. Then they tell me to ask for help in their forum, where (Other Customers) will try and help me. Which it's insane that a company wants me to ask for help from their own customers; seeing as Gameloft should provide support for their own products.

So is there an email or phone number that will put me in contact with someone that speaks English?

[ay]

Originally Posted by the2ndflood

Has anyone been able to get actual tech or customer support from Gameloft? When I have emailed them, I am just sent some pointless generic response; from some outsourced rep. Then they tell me to ask for help in their forum, where (Other Customers) will try and help me. Which it's insane that a company wants me to ask for help from their own customers; seeing as Gameloft should provide support for their own products.

So is there an email or phone number that will put me in contact with someone that speaks English?

Good luck - you got farther than I did. I didn't even get a generic e-mail reply; my e-mail was ignored altogether

[Joel J]

Try calling 1-800-961-6744