YouView - Visual Voicemail App - Page 39

ToddK · 02/15/2010, 05:34 PM

I know it's intentional,. I understand why they did it, but in doing so took control from the user.

If it's too loud, I'll turn down the volume. As it stands now, the output requires the volume to be at max. to hear through the speaker when it is placed next to the ear. This should happen at a low volume setting, allowing the user to turn it up when you need/want to.

Arcticus · 02/15/2010, 07:02 PM

Quote:

Originally Posted by jhoff80

It's intentional. The volume is kept low over the speaker so that you have privacy when you're listening to your VM, as a workaround for no earpiece access at this point.

Hehehe I wouldn't call it a work around more like marketing spin

YouMail replaces many smaller carrier voicemail systems completely and other phones such as the iPhone and Android allow ear piece access. So the reality is its the recorded at a volume intended for ear piece listening.

Now that said, let see how can I say this.

Currently WebOs does not use standard HTML 5 audio. With each WebOs update Palm works harder and harder to comply with HTML 5. So as WebOs comply's better with HTML 5 and the audio drivers improve we will have more control over things such as volume etc.

rcgaryk · 02/15/2010, 08:42 PM

Quote:

Originally Posted by Arcticus

The app has been submitted to Palm and is under review. We fixed the bugs in the greetings section, so the core should be solid now.

Can't comment to much on 1.4 due to NDA but we are hoping the rumors of improved contacts synergy api changes is true.

Our immediate focus will be on contacts, even with no improvements from Palm we feel we can still make great improvements in this area.

Here's my biggest concern here with this. As soon as I install this app it always tells me I have software to update. When I uninstall it it goes away. Is this fixed in the paid version? The app seems neat ( I haven't gotten a lot of voicemails so I haven't had to really use it much yet) but this is my biggest issue with the beta.

ToddK · 02/16/2010, 04:51 AM

The paid version of YouView 0.5.41), is in the app cat.

Is there a way to update the beta version, that will preserve contacts, or will the YouView profile and contact list be deleted again

Arcticus · 02/16/2010, 07:25 AM

Quote:

Originally Posted by ToddK

The paid version of YouView 0.5.41), is in the app cat.

Is there a way to update the beta version, that will preserve contacts, or will the YouView profile and contact list be deleted again

YouView Profile and Contact List will be deleted on final time. The good news is now that it is a production build, the database will always be migrated so once you go through the syncing pains we won't make you do it again.

Arcticus · 02/16/2010, 07:27 AM

Ok everyone, YouView is HERE!

We need your support so please grab a copy and write a glowing

review!

knickrox13 · 02/16/2010, 10:34 AM

YES!

Any news on that free transcription services you mentioned before

Ziplock · 02/17/2010, 03:51 AM

Quote:

Originally Posted by knickrox13

YES!

Any news on that free transcription services you mentioned before

do tell......???

TheFishGuy · 02/17/2010, 06:46 PM

Quote:

Originally Posted by Arcticus

Currently the beta is scheduled to end on Feb. 26th (an extension can be made if need be), and yes one time fee.

Then why did mine stop working? It tells me to get the newer version from the app catalog then closes itself.

Arcticus · 02/17/2010, 06:48 PM

Quote:

Originally Posted by TheFishGuy

Then why did mine stop working? It tells me to get the newer version from the app catalog then closes itself.

You are probably on an older version that was set to expire on the 15th.

TheFishGuy · 07:28 PM

Quote:

Originally Posted by Arcticus

You are probably on an older version that was set to expire on the 15th.

That would have been nice to know before it happened. So I have to pay to retrieve my voice mails that didn't download yet. Version 0.4.10

If your interested, a couple issues I had were the time stamp being way off, and if YouView isn't started after a restart of the phone, it doesnt download new messages. A customer had called me while I didnt have a signal and left a VMail. I didnt know it was there for a couple days, when I decided to click on YV there it was.

Honestly, when it worked correctly I loved it. So YouView may take my paid app virginity. You guys or Asphalt5, lol.

Arcticus · 02/17/2010, 07:37 PM

Quote:

Originally Posted by TheFishGuy

That would have been nice to know before it happened. So I have to pay to retrieve my voice mails that didn't download yet. Version 0.4.10

If your interested, a couple issues I had were the time stamp being way off, and if YouView isn't started after a restart of the phone, it doesnt download new messages. A customer had called me while I didnt have a signal and left a VMail. I didnt know it was there for a couple days, when I decided to click on YV there it was.

Honestly, when it worked correctly I loved it. So YouView may take my paid app virginity. You guys or Asphalt5, lol.

Remember there is always Visual Voicemail For Your Phone | YouMail to retrieve you messages in the mean time and you can turn on text or email just a as a backup till the fix gets pushed to the catalog.

The restart after power is a webos bug however we have worked with Palm and have a fix that will be pushed to the catalog in the next day.

Glad to hear the app is that good

TheFishGuy · 02/17/2010, 09:44 PM

Why is the iPhone YouMail app free? It does the same thing as the YouView app except the interface looks a lot better.

Arcticus · 02/17/2010, 09:49 PM

Quote:

Originally Posted by TheFishGuy

Why is the iPhone YouMail app free? It does the same thing as the YouView app except the interface looks a lot better.

The iPhone version was developed by YouMail. They had no interest in developing for WebOs so Syntactix picked up the ball and ran with it.

jhoff80 (he has no affiliation to us he just asked the same question during beta) did a good job explaining it here

TheFishGuy · 02/17/2010, 10:29 PM

I thought it had something to do with that since ours isn't called YouMail. Thanks for answering my questions.

bdhu2001 · 02/18/2010, 03:07 AM

Quote:

Originally Posted by Arcticus

Ok everyone, YouView is HERE!

We need your support so please grab a copy and write a glowing

review!

Okay, that text your phone has never worked for me (you're not the first app I've tried that with). I went to the app Catalog and purchased, but I never received the text.

garyk19 · 02/18/2010, 04:45 PM

Articus,

I have to say that I am really disappointed in the way in which the youmail app release was handled. I only found out that my application no longer worked when a friend told me he left a detailed and important VM message which never got to my phone. I tried and same reult, so I opened the Youmail app to find out that the beta was removed.

Absolutely ridiculous. Why wasn't the system programmed to give you a VM message and then inform you that you had to download the new version after retrieving VM messages. That's customer service.

Furthermore, I am surprised that we are now being charged for the program which continues to have a number of unresolved issues and is not really a finished program. It's not the price, it's the principle. This on top of the fact the Fusion VM offered to develop a free VM program for Palm and its users as I had on my Droid. You offer the same services, but they continue to give the basic program for free and would have done so for the Palm app catalog.

Why Palm turned them down is a mystery to me.

Arcticus · 02/18/2010, 05:07 PM

Quote:

Originally Posted by garyk19

Articus,

I have to say that I am really disappointed in the way in which the youmail app release was handled. I only found out that my application no longer worked when a friend told me he left a detailed and important VM message which never got to my phone. I tried and same reult, so I opened the Youmail app to find out that the beta was removed.

Absolutely ridiculous. Why wasn't the system programmed to give you a VM message and then inform you that you had to download the new version after retrieving VM messages. That's customer service.

Furthermore, I am surprised that we are now being charged for the program which continues to have a number of unresolved issues and is not really a finished program. It's not the price, it's the principle. This on top of the fact the Fusion VM offered to develop a free VM program for Palm and its users as I had on my Droid. You offer the same services, but they continue to give the basic program for free and would have done so for the Palm app catalog.

Why Palm turned them down is a mystery to me.

1. It was clearly stated that this was a beta, also the beta is set to expire on the 26th so you must be on a old version that was set to expire on the 15th.

2. Syntactix is seperate company from YouMail. See HERE for a great explanation.

3. We told you do not rely on the beta for your voicemails. You have text and email options to ensure you are properly notified.

4. You are free to decide for yourself whether to purchase the app or not. We believe we offer a high quality reliable app that is very useful and has plenty of room to grow.

drewdigital777 · 02/18/2010, 05:17 PM

quick question... if i purchase the $4 app does it come with voice-to-text-transcriptions? or just the 7 day trial w/ the later purchase of a monthly plan?

Arcticus · 02/18/2010, 05:20 PM

Quote:

Originally Posted by drewdigital777

quick question... if i purchase the $4 app does it come with voice-to-text-transcriptions? or just the 7 day trial w/ the later purchase of a monthly plan?

just the 7 day trial w/ the later purchase of a monthly plan.

02/15/2010, 05:34 PM	#761 (permalink)
ToddK Member Join Date: Jun 2009 Location: Cape Cod Posts: 664 Likes Received: 1 Thanks: 539 Thanked 104 Times in 71 Posts	I know it's intentional,. I understand why they did it, but in doing so took control from the user. If it's too loud, I'll turn down the volume. As it stands now, the output requires the volume to be at max. to hear through the speaker when it is placed next to the ear. This should happen at a low volume setting, allowing the user to turn it up when you need/want to.
	Liked by

02/16/2010, 04:51 AM	#764 (permalink)
ToddK Member Join Date: Jun 2009 Location: Cape Cod Posts: 664 Likes Received: 1 Thanks: 539 Thanked 104 Times in 71 Posts	The paid version of YouView 0.5.41), is in the app cat. Is there a way to update the beta version, that will preserve contacts, or will the YouView profile and contact list be deleted again
	Liked by

02/16/2010, 07:27 AM	#766 (permalink)
Arcticus Member Join Date: Jun 2009 Location: Melbourne, FL Posts: 798 Likes Received: 1 Thanks: 6 Thanked 303 Times in 121 Posts	Ok everyone, YouView is HERE! We need your support so please grab a copy and write a glowing review! __________________ - Arcticus Syntactix LLC Syntactix Developer Forum Applications: Pack 'n' Track, YouView, Jewels, Metrix Developer Tools, TripThat, Mobile Florist. Follow development on Twitter Please support developers by purchasing their app(s) or donating.
	Liked by Thanked by jimhuff, knickrox13

02/16/2010, 10:34 AM	#767 (permalink)
knickrox13 Member Join Date: Apr 2009 Posts: 218 Likes Received: 0 Thanks: 59 Thanked 31 Times in 20 Posts	YES! Any news on that free transcription services you mentioned before __________________ NY Giants fan? Check out my Facebook Group! - Big Blue (NY Giants) which just passed 11,000 members and newly formed Fan Page
	Liked by

02/17/2010, 09:44 PM	#773 (permalink)
TheFishGuy Member Join Date: Jul 2009 Location: Deptford, NJ Posts: 70 Likes Received: 0 Thanks: 24 Thanked 4 Times in 3 Posts	Why is the iPhone YouMail app free? It does the same thing as the YouView app except the interface looks a lot better.
	Liked by

02/17/2010, 10:29 PM	#775 (permalink)
TheFishGuy Member Join Date: Jul 2009 Location: Deptford, NJ Posts: 70 Likes Received: 0 Thanks: 24 Thanked 4 Times in 3 Posts	I thought it had something to do with that since ours isn't called YouMail. Thanks for answering my questions.
	Liked by

02/18/2010, 04:45 PM	#777 (permalink)
garyk19 Member Join Date: Jan 2010 Posts: 26 Likes Received: 0 Thanks: 0 Thanked 3 Times in 1 Post	Articus, I have to say that I am really disappointed in the way in which the youmail app release was handled. I only found out that my application no longer worked when a friend told me he left a detailed and important VM message which never got to my phone. I tried and same reult, so I opened the Youmail app to find out that the beta was removed. Absolutely ridiculous. Why wasn't the system programmed to give you a VM message and then inform you that you had to download the new version after retrieving VM messages. That's customer service. Furthermore, I am surprised that we are now being charged for the program which continues to have a number of unresolved issues and is not really a finished program. It's not the price, it's the principle. This on top of the fact the Fusion VM offered to develop a free VM program for Palm and its users as I had on my Droid. You offer the same services, but they continue to give the basic program for free and would have done so for the Palm app catalog. Why Palm turned them down is a mystery to me.
	Liked by

02/18/2010, 05:17 PM	#779 (permalink)
drewdigital777 Member Join Date: Oct 2009 Posts: 17 Likes Received: 0 Thanks: 1 Thanked 2 Times in 2 Posts	quick question... if i purchase the $4 app does it come with voice-to-text-transcriptions? or just the 7 day trial w/ the later purchase of a monthly plan?
	Liked by

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