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  1.    #1  
    I have no idea why, but the boneheads at Sprint have decided to stop selling the Treo Pro. I noticed this after they took the phone off the list of devices you can see online. This may be related to an issue I had with them.

    I got this phone back in November and had posted positive reviews for the phone on two separate occasions. But for some reason the reviews never showed up. I kept calling and asking where they were going and couldn't get a straight answer even though new "negative" reviews continually kept showing up. When I say negative, it appears that they were essentially shills going and posting the same stuff in each review. The fact that Sprint didn't require someone to have a Sprint account to post a review really allowed any Tom, ****, and Harry to bash the phone at will.

    To be clear, you have to be a total moron, or are downloading a bunch of garbage and/or viruses to ever have a problem with the Treo Pro, as many of you know.

    Fastforwarding to today, here's a copy of the transcript of my chat with Sprint Rep at their website via the Chat window.

    04/13/2010 03:10:39PM System: "Please wait and the next available specialist will be with you shortly."
    04/13/2010 03:10:45PM System: "If you are chatting today for Technical Support, please call (888) 211-4727."
    04/13/2010 03:10:59PM System: "If you are a corporate business customer and need assistance with your account, please call (888) 788-4727."
    04/13/2010 03:11:13PM System: "Thank you for waiting. At Sprint, we take your account security seriously; please be prepared to provide your account PIN or security answer. If you haven't created them yet, please visit Sprint.com/pin."
    04/13/2010 03:11:27PM System: "Thanks for your patience. We look forward to chatting with you."
    04/13/2010 03:11:41PM System: "While you wait, did you know you can check usage or review your account balance online? It's fast, easy and available 24 hours a day, 7 days a week."
    04/13/2010 03:11:45PM Session Started with Agent (Michael K)
    04/13/2010 03:11:45PM System: "Thank you for contacting Sprint. My name is Michael K."
    04/13/2010 03:11:45PM me: "treo pro"
    04/13/2010 03:12:38PM Agent (Michael K): "I understand that you have concern regarding treo pro."
    04/13/2010 03:12:48PM me: "yes"
    04/13/2010 03:12:57PM mel: "have you guys stopped offering the pro?"
    04/13/2010 03:14:32PM Agent (Michael K): "We offer this handset as of now."
    04/13/2010 03:14:45PM me: "http://shop.sprint.com/NASApp/onlinestore/en/Action/DisplayPhones?INTNAV=ATG:HE:Phones"
    04/13/2010 03:14:51PM me: "the phone is no longer listed"
    04/13/2010 03:15:36PM Agent (Michael K): "We are making changes to our Web site. Due to this different parts of the Web sites will remain down for a few hours."
    04/13/2010 03:15:50PM me: "it hasn't been listed in over a week now"
    04/13/2010 03:16:56PM Agent (Michael K): "Let me check it once again."
    04/13/2010 03:17:12PM Agent (Michael K): "Please stay online while I check this for you."
    04/13/2010 03:19:11PM Agent (Michael K): "Thank you for staying online."
    04/13/2010 03:20:11PM Agent (Michael K): "PALM TREO 690 EVDO is available with us."
    04/13/2010 03:20:29PM me: "?"
    04/13/2010 03:20:35PM me: "that phone doesn't exist"
    04/13/2010 03:21:41PM me: "http://kb.palm.com/wps/portal/kb/na/deviceselector/page_en.html#NA%20Phones"
    04/13/2010 03:21:49PM me: "that's a list of palm phones, try again"
    04/13/2010 03:22:14PM Agent (Michael K): "This phone is present with us as of now."
    04/13/2010 03:22:19PM me: "http://kb.palm.com/wps/portal/kb/na/deviceselector/page_en.html#NA%20Phones"
    04/13/2010 03:22:29PM me: "that's a list of ALL palm phones, there is no Treo 690"
    04/13/2010 03:22:34PM Agent (Michael K): "What do you want me to do?"
    04/13/2010 03:23:10PM Agent (Michael K): "It is the Palm treo."
    04/13/2010 03:23:11PM me: "i want you to find out what the hell happened to the Treo Pro and if you still offer it and why it doesn't show up on your website"
    04/13/2010 03:23:32PM me: "There is no Palm Treo 690. What part of that are you not understanding?"
    04/13/2010 03:23:57PM Agent (Michael K): "We are offering Palm Treo."
    04/13/2010 03:24:18PM Agent (Michael K): "I have checked it in inventory."
    04/13/2010 03:24:31PM me: "Not according to your website http://shop.sprint.com/NASApp/onlinestore/en/Action/DisplayPhones?INTNAV=ATG:HE:Phones"
    04/13/2010 03:24:36PM Agent (Michael K): "We are sorry for the inconvenience caused due to the Web site unavailability. We are making changes to our Web site. Due to this different parts of the Web sites will remain down for a few hours."
    04/13/2010 03:24:59PM me: "It has been over a week since the link for the Palm Treo 850 has last been on your website."
    04/13/2010 03:25:37PM me: "there appears to be a problem with your website that needs to be fixed"
    04/13/2010 03:26:07PM me: "the Palm Treo Pro 850 is the ONLY phone that has been taken down inadvertantly"
    04/13/2010 03:26:13PM Agent (Michael K): "Treo Pro is not available as of now."
    04/13/2010 03:26:20PM me: "lol"
    04/13/2010 03:26:27PM me: "Why not?"
    04/13/2010 03:27:34PM Agent (Michael K): "It is not possible for me to provide you the details of this concern."
    04/13/2010 03:28:19PM Agent (Michael K): "For this concern please contact **********-**********-**********-**********."
    04/13/2010 03:29:29PM Agent (Michael K): "*For this concern please contact CDMA general care at **********-**********-**********-**********."
    04/13/2010 03:31:44PM Agent (Michael K): "Is there anything else I may assist you with?"
    04/13/2010 03:32:00PM me: "no"
    04/13/2010 03:32:44PM Agent (Michael K): "We value your business and appreciate the opportunity to chat with you. Please don't hesitate to contact us again at Sprint."
    04/13/2010 03:35:46PM Agent (Michael K): "I know your time is valuable and I would like to assist you in resolving any question you have today. Would you like to continue chatting with me today?"
    Last edited by holmesnmanny; 04/13/2010 at 02:57 PM.
    Skyfire mobile web browser FTW

    'Cause Internet Explorer Mobile is junk and gets no support from Microsoft.

    ======================================

    Sprint Treo Pro with Skyfire mobile web browser
  2. #2  
    Why are you fighting with the rep like its his fault. You got issues.

    BTW, in my zip code the Treo Pro is on the website. Relax.
    ATT History- From 1997-2001-> Nokia 6362->Motorola StarTac->Nokia 8260.

    Nextel History From 2001-2004-> Motorola i1000-> Motorola i90c-> Motorola i95cl-> Motorola i730->Motorola i850.

    Sprint History From 2005 - Currently->Sanyo 5500-> Sanyo 5600-> Sanyo-> 7400->Sanyo 8300->Sanyo->7500-> Sanyo 9000->Sanyo 8400->Sanyo M1->PPC-6700->Treo 700wx->PPC-6800(Mogul)-> Motorola Q9C-> Treo 800w-> Curve->Treo 800w->Touch Pro->Treo Pro> Curve "M"->HTC Hero.
  3. #3  
    nope as of today when i called sprint about getting my treo pro replaced through insurance the rep told me that they discontinued carrying the treo pro
  4. #4  
    Not available in my zip code...looks like a brand new website so I presume it's the most current info...oh well. I was just starting to like this phone again after flashing to 6.5 and still think its the best phone Palm put out.
  5.    #5  
    Quote Originally Posted by VibrantRedGT View Post
    Why are you fighting with the rep like its his fault. You got issues.

    BTW, in my zip code the Treo Pro is on the website. Relax.

    Really? What about this?

    Quote Originally Posted by ooxteme View Post
    nope as of today when i called sprint about getting my treo pro replaced through insurance the rep told me that they discontinued carrying the treo pro


    Quote Originally Posted by AS329 View Post
    Not available in my zip code...looks like a brand new website so I presume it's the most current info...oh well. I was just starting to like this phone again after flashing to 6.5 and still think its the best phone Palm put out.
    Can you say pwnt?

    Thanks for playing and have a nice day.
    Skyfire mobile web browser FTW

    'Cause Internet Explorer Mobile is junk and gets no support from Microsoft.

    ======================================

    Sprint Treo Pro with Skyfire mobile web browser
  6. #6  
    LOL...the chat with the Sprint rep sounded like it was a Turing machine.
  7. #7  
    Still showing in my zipcode. Shall I buy you the rest then kick the sales guy in the nuts on the way for not offering it your area?
    ATT History- From 1997-2001-> Nokia 6362->Motorola StarTac->Nokia 8260.

    Nextel History From 2001-2004-> Motorola i1000-> Motorola i90c-> Motorola i95cl-> Motorola i730->Motorola i850.

    Sprint History From 2005 - Currently->Sanyo 5500-> Sanyo 5600-> Sanyo-> 7400->Sanyo 8300->Sanyo->7500-> Sanyo 9000->Sanyo 8400->Sanyo M1->PPC-6700->Treo 700wx->PPC-6800(Mogul)-> Motorola Q9C-> Treo 800w-> Curve->Treo 800w->Touch Pro->Treo Pro> Curve "M"->HTC Hero.
  8. #8  
    Im just saying what sprint told me on the phone "We are no longer offering the Palm Treo Pro with Sprint"



    Just to prove this is true I did this search WITHOUT a zipcode http://shop.sprint.com/NASApp/online...=ATG:HE:Phones
  9.    #9  
    Quote Originally Posted by ooxteme View Post
    Im just saying what sprint told me on the phone "We are no longer offering the Palm Treo Pro with Sprint"



    Just to prove this is true I did this search WITHOUT a zipcode Sprint - Define Region
    He must be a special case. A very special case.
    Skyfire mobile web browser FTW

    'Cause Internet Explorer Mobile is junk and gets no support from Microsoft.

    ======================================

    Sprint Treo Pro with Skyfire mobile web browser
  10. #10  
    Thank HTC for even giving you the Treo Pro for as long as they did. Palm is dead, so dead.
    ATT History- From 1997-2001-> Nokia 6362->Motorola StarTac->Nokia 8260.

    Nextel History From 2001-2004-> Motorola i1000-> Motorola i90c-> Motorola i95cl-> Motorola i730->Motorola i850.

    Sprint History From 2005 - Currently->Sanyo 5500-> Sanyo 5600-> Sanyo-> 7400->Sanyo 8300->Sanyo->7500-> Sanyo 9000->Sanyo 8400->Sanyo M1->PPC-6700->Treo 700wx->PPC-6800(Mogul)-> Motorola Q9C-> Treo 800w-> Curve->Treo 800w->Touch Pro->Treo Pro> Curve "M"->HTC Hero.
  11. #11  
    thats one thing i never understood HTC made but palm branded it... HTC should take over this phone or maybe release a new version!!!!
  12. Tmair's Avatar
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    #12  
    No kidding, with 6.5 from the factory, they are sleek, I almost picked one up but went with the Samsung intrepid instead, only because I need a bigger keyboard.
    Terry
  13. #13  
    i hope they dont have one for me i want them to upgrade mine for free.

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