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  1.    #541  
    I will admit my first Touch Pro (the one that I dropped on Day 2, big fall) which build date was October 8th got pretty warm only when talking while on the charger. My new device with a 11/12/08 build date does not do that. Like mentioned they are fixing them with every batch. The newer batches especially after mid-November are solid devices.
    ATT History- From 1997-2001-> Nokia 6362->Motorola StarTac->Nokia 8260.

    Nextel History From 2001-2004-> Motorola i1000-> Motorola i90c-> Motorola i95cl-> Motorola i730->Motorola i850.

    Sprint History From 2005 - Currently->Sanyo 5500-> Sanyo 5600-> Sanyo-> 7400->Sanyo 8300->Sanyo->7500-> Sanyo 9000->Sanyo 8400->Sanyo M1->PPC-6700->Treo 700wx->PPC-6800(Mogul)-> Motorola Q9C-> Treo 800w-> Curve->Treo 800w->Touch Pro->Treo Pro> Curve "M"->HTC Hero.
  2. #542  
    I wonder if HTC will ever go back and fix the myriad of issues they have with Diamonds, non-Sprint Touches, and early Sprint Touches.

    I'm very surprised that they have these fixes already out there (for newer phones) but have done nothing about existing ones....
  3.    #543  
    Good point, guess we will find out. You always say it takes 6+ months before updates are usually released.
    ATT History- From 1997-2001-> Nokia 6362->Motorola StarTac->Nokia 8260.

    Nextel History From 2001-2004-> Motorola i1000-> Motorola i90c-> Motorola i95cl-> Motorola i730->Motorola i850.

    Sprint History From 2005 - Currently->Sanyo 5500-> Sanyo 5600-> Sanyo-> 7400->Sanyo 8300->Sanyo->7500-> Sanyo 9000->Sanyo 8400->Sanyo M1->PPC-6700->Treo 700wx->PPC-6800(Mogul)-> Motorola Q9C-> Treo 800w-> Curve->Treo 800w->Touch Pro->Treo Pro> Curve "M"->HTC Hero.
  4. #544  
    It's been a bit longer than 6 months now.

    The Touch Diamonds were released May 2008, which means we're now 9 months into it.

    The unlocked Touch Pro's were June 2008, so we're about 6 months into it.


    I've always said 6-9 months is pretty typical, so I wouldn't claim things like "This just shows that HTC has dropped all support for the Touch devices" (unlike similar comments made about the 800w.....).

    Heck, there's plenty of devices that haven't been updated until after a year.

    Personally I think 6 months is the sweet spot for an update. A year is too long, and even 9 months is pushing it. But, that's just my opinion.


    Anyway, it's just odd to me that HTC obviously has the fixes, so the hard part has been done, they just need to push it out. Perhaps it's on the carrier side where the delay is, or perhaps there is something else at play. Certainly the unlocked Touch Pro's I would think would have a fix out there to correct the issues, as there's no carrier to delay the update there.
  5.    #545  
    Are you sure? The Sprint CDMA HTC Touch Pro release date was in October 2008. So that would make it 4 months. The Diamond is it's own animal.
    ATT History- From 1997-2001-> Nokia 6362->Motorola StarTac->Nokia 8260.

    Nextel History From 2001-2004-> Motorola i1000-> Motorola i90c-> Motorola i95cl-> Motorola i730->Motorola i850.

    Sprint History From 2005 - Currently->Sanyo 5500-> Sanyo 5600-> Sanyo-> 7400->Sanyo 8300->Sanyo->7500-> Sanyo 9000->Sanyo 8400->Sanyo M1->PPC-6700->Treo 700wx->PPC-6800(Mogul)-> Motorola Q9C-> Treo 800w-> Curve->Treo 800w->Touch Pro->Treo Pro> Curve "M"->HTC Hero.
  6. #546  
    Quote Originally Posted by VibrantRedGT View Post
    Are you sure? The Sprint CDMA HTC Touch Pro release date was in October 2008. So that would make it 4 months. The Diamond is it's own animal.
    Shhhh. Stop posting accurate facts.
  7. #547  
    Quote Originally Posted by VibrantRedGT View Post
    Are you sure? The Sprint CDMA HTC Touch Pro release date was in October 2008. So that would make it 4 months. The Diamond is it's own animal.
    Am I sure about what?

    That the unlocked GSM Touch Pro was released in June of 2008? That June of 2008 to Jan of 2009 is about 6 months?

    I never said that the Sprint CDMA Touch Pro was 6 months. In fact, I specifically said that since HTC DID fix many issues with the Sprint Touch Pro (four months ago now, as you pointed out), it surprising that they have not fixed the issues with the older Touch Pro's.


    And while the Diamond is a different phone, many of the issues it has is shared with the Touch Pro (which is why many of the community ad-hoc fixes for the Touch Pro are working with the Diamond, and vice versa).


    This isn't really a complex situation here, so I'm baffled by your confusion.

    Diamond: 9 months old <- problems
    GSM Unlocked Touch Pro: 6 months old <- problems
    Sprint Touch Pro: 4 months old <- many issues fixed

    HTC has had over 4 months now to roll out fixes for the unlocked Touch Pro's and Diamonds....that they haven't done so is somewhat curious. Some people are quick to claim Palm has dropped support for a device when 3 months goes by without an update.....yet 6-9 months without an update (and especially when it's known that HTC already knows how to fix it) is somehow okay.

    Seems to me that's quite a double standard.
  8. #548  
    Quote Originally Posted by VibrantRedGT View Post
    Are you sure? The Sprint CDMA HTC Touch Pro release date was in October 2008. So that would make it 4 months. The Diamond is it's own animal.
    good point.
  9.    #549  
    I thought you said the Sprint version was out for 9 months. Your very first sentence says "It's been a bit longer than 6 months." I wasn't referring to the Diamond at all. Of course I know they are similiar but in many ways they are not. I've seen issues on the Diamond that are not found on the Touch pro and vice versa.

    The point D and I were making is HTC continues to fix as they release which is a good thing. Many Companies should do this. As far as the older units, again those people will either wait for an update or try to get a replacement. Many probably don't even know there is an issue. I only found the warm charger when in a call issue. Not sure what the others are.
    ATT History- From 1997-2001-> Nokia 6362->Motorola StarTac->Nokia 8260.

    Nextel History From 2001-2004-> Motorola i1000-> Motorola i90c-> Motorola i95cl-> Motorola i730->Motorola i850.

    Sprint History From 2005 - Currently->Sanyo 5500-> Sanyo 5600-> Sanyo-> 7400->Sanyo 8300->Sanyo->7500-> Sanyo 9000->Sanyo 8400->Sanyo M1->PPC-6700->Treo 700wx->PPC-6800(Mogul)-> Motorola Q9C-> Treo 800w-> Curve->Treo 800w->Touch Pro->Treo Pro> Curve "M"->HTC Hero.
  10. #550  
    Quote Originally Posted by VibrantRedGT View Post
    I thought you said the Sprint version was out for 9 months. Your very first sentence says "It's been a bit longer than 6 months." I wasn't referring to the Diamond at all. Of course I know they are similiar but in many ways they are not. I've seen issues on the Diamond that are not found on the Touch pro and vice versa.

    The point D and I were making is HTC continues to fix as they release which is a good thing. Many Companies should do this. As far as the older units, again those people will either wait for an update or try to get a replacement. Many probably don't even know there is an issue. I only found the warm charger when in a call issue. Not sure what the others are.
    Sorry for not being more clear.

    The GPS issue I know effects the Diamond as well as the Touch Pro. Considering that the user community fix is the exact same for both, there's no reason to believe that the final fix would be different from one to the other.

    Like I said, it's certainly possible that it might take up to a year or even longer for an update. That's certainly not unheard of.

    Still doesn't change the lack of updates for the Diamond and unlocked Touch Pro's.
  11.    #551  
    Quote Originally Posted by Ebag333 View Post
    Sorry for not being more clear.

    The GPS issue I know effects the Diamond as well as the Touch Pro. Considering that the user community fix is the exact same for both, there's no reason to believe that the final fix would be different from one to the other.

    Like I said, it's certainly possible that it might take up to a year or even longer for an update. That's certainly not unheard of.

    Still doesn't change the lack of updates for the Diamond and unlocked Touch Pro's.
    True but instead of letting them all go out like this they are making fixes before hand. Palm could have learned from this.
    ATT History- From 1997-2001-> Nokia 6362->Motorola StarTac->Nokia 8260.

    Nextel History From 2001-2004-> Motorola i1000-> Motorola i90c-> Motorola i95cl-> Motorola i730->Motorola i850.

    Sprint History From 2005 - Currently->Sanyo 5500-> Sanyo 5600-> Sanyo-> 7400->Sanyo 8300->Sanyo->7500-> Sanyo 9000->Sanyo 8400->Sanyo M1->PPC-6700->Treo 700wx->PPC-6800(Mogul)-> Motorola Q9C-> Treo 800w-> Curve->Treo 800w->Touch Pro->Treo Pro> Curve "M"->HTC Hero.
  12. #552  
    Quote Originally Posted by VibrantRedGT View Post
    True but instead of letting them all go out like this they are making fixes before hand. Palm could have learned from this.

    Not sure that there's much difference there TBH. HTC released the Diamond and unlocked Touch Pro, which had some issues. They eventually released the Sprint Touch Pro which corrected the issues.

    Palm released the 800w, then the Pro.


    So which is it? Is the Treo Pro the huge update from the 800w? If so, then Palm's doing exactly what HTC's doing, and comments such as "Palm could have learned from this" don't hold true. (Since it's exactly what they did.)

    OR the Pro isn't an upgrade from the 800w. In which case people who claim it is, are wrong.

    Can't have it both ways.
  13.    #553  
    Of course I can have it both ways. I have the fixed Touch Pro and the Treo Pro is an upgrade from the 800. If it wasn't Sprint would not be cancelling it. You don't cancel a winner. You let is sell for 3+ years like the 700wx did.
    ATT History- From 1997-2001-> Nokia 6362->Motorola StarTac->Nokia 8260.

    Nextel History From 2001-2004-> Motorola i1000-> Motorola i90c-> Motorola i95cl-> Motorola i730->Motorola i850.

    Sprint History From 2005 - Currently->Sanyo 5500-> Sanyo 5600-> Sanyo-> 7400->Sanyo 8300->Sanyo->7500-> Sanyo 9000->Sanyo 8400->Sanyo M1->PPC-6700->Treo 700wx->PPC-6800(Mogul)-> Motorola Q9C-> Treo 800w-> Curve->Treo 800w->Touch Pro->Treo Pro> Curve "M"->HTC Hero.
  14. #554  
    Quote Originally Posted by VibrantRedGT View Post
    You let is sell for 3+ years like the 700wx did.
    err...no one was happy about having the 700wx for 3 years on Sprint--especially with no WM6 update available.

    It wasn't a choice but rather because Palm could not get a replacement (the 800w) out in a timely fashion--there simply was no alternative. We still don't know why there was no 750w made for Sprint either.

    Had the 800w come out in late 2007 like it was suppose to, an early 2009 update with the Treo Pro would be right on time. How else do you explain that Palm had the CDMA Treo Pro wrapped up and finished for the FCC just weeks after the 800w was released? That has nothing to do with sales but long-term planning.

    Don't you think you have the cart pulling the horse here?

    WMExperts: News, Reviews & Podcasts + Twitter
  15.    #555  
    Quote Originally Posted by Malatesta View Post
    Don't you think you have the cart pulling the horse here?
    I think Palm should answer that if it all went down that way (I'm sure Sprint had role too). Nobody knows what the hell they are doing at Palm. They should have released the Treo Pro right after FCC approval and the 800 should have been scrapped. It is no wonder there in bad shape and need investor help. We will never understand Palm's rational.
    ATT History- From 1997-2001-> Nokia 6362->Motorola StarTac->Nokia 8260.

    Nextel History From 2001-2004-> Motorola i1000-> Motorola i90c-> Motorola i95cl-> Motorola i730->Motorola i850.

    Sprint History From 2005 - Currently->Sanyo 5500-> Sanyo 5600-> Sanyo-> 7400->Sanyo 8300->Sanyo->7500-> Sanyo 9000->Sanyo 8400->Sanyo M1->PPC-6700->Treo 700wx->PPC-6800(Mogul)-> Motorola Q9C-> Treo 800w-> Curve->Treo 800w->Touch Pro->Treo Pro> Curve "M"->HTC Hero.
  16. #556  
    If the 800ws were selling, it would not be getting pushed as far out of marketing rotation as it is. Even the Centro is getting more, because its selling more.
  17. #557  
    Quote Originally Posted by Malatesta View Post
    Had the 800w come out in late 2007 like it was suppose to, an early 2009 update with the Treo Pro would be right on time. How else do you explain that Palm had the CDMA Treo Pro wrapped up and finished for the FCC just weeks after the 800w was released? That has nothing to do with sales but long-term planning.
    When was the 800w "wrapped up and finished for the FCC"? March -April 2008?

    I think we get misled by the FCC release dates. those are marketing decisions. no release until the company decides it will hit the market.

    Thati s why I am surprised at the hypothesizing on the meaning of the FCC testing to release date mentioned, now several times, when it looks quite common.
  18. #558  
    Quote Originally Posted by darnell View Post
    If the 800ws were selling, it would not be getting pushed as far out of marketing rotation as it is. Even the Centro is getting more, because its selling more.
    I was curious and contact Sprint stores in my area and several in the Dallas area (actually, only about 5). All said the 800W was selling as well as any other smartphone. Most did say they couldn't keep Touch Pro's, but they didn't get as many Touch Pro's in as the 800w.
    Sprint 600 - 650 - 755 - Mogul - 700Wx - Centro - 800W & iPhone
  19. #559  
    Quote Originally Posted by VibrantRedGT View Post
    Of course I can have it both ways. I have the fixed Touch Pro and the Treo Pro is an upgrade from the 800. If it wasn't Sprint would not be cancelling it. You don't cancel a winner. You let is sell for 3+ years like the 700wx did.
    Quote Originally Posted by darnell View Post
    If the 800ws were selling, it would not be getting pushed as far out of marketing rotation as it is. Even the Centro is getting more, because its selling more.
    Both are correct. If the 800w was selling so well and not being returned at an alarming rate, Sprint would have no reason to dump it for the Treo Pro and Verizon would have had no reason to pass on it in the first place. Just think of the 800w as the beta version of the Treo Pro that wasn't meant for retail sale.

    The great thing about HTC isn't just that their phones are generally less buggy to begin with, it's that the end-user community is so incredibly strong. I've had a Mogul since they were released and it's a MUCH better phone now than it was 18 months ago. It still has the awfully low RAM that will obviously never be fixed, but it also has GPS updates, BT updates, video driver updates, radio updates, phone dialer updates, OS-level updates, etc.
  20. #560  
    Quote Originally Posted by JohnH59 View Post
    I was curious and contact Sprint stores in my area and several in the Dallas area (actually, only about 5). All said the 800W was selling as well as any other smartphone. Most did say they couldn't keep Touch Pro's, but they didn't get as many Touch Pro's in as the 800w.
    How about calling Best Buy and asking their corporate office why they stopped carrying the 800w months ago.

    If an electronic device is selling well nationally, Best Buy carries it. They had the 800w for a short while and ceased selling it.

    If the 800w was a seller, far more retailers would have it available.

    Unless there's some national conspiracy to not stock the 800w with retailers such as Best Buy .

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