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  1.    #1  
    Hello,

    After WM6 upgrade, 700WX is not opening Contacts Window. (Sort of flashes and closes the window)
    Please HELP.

    Thanks
    kris
  2. jac6695's Avatar
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    #2  
    Try a hard reset?
  3.    #3  
    how?
    Will I lose anything? if so, how to backup?
  4. #4  
    What steps have you taken so far? Have you done a soft reset yet? Do the Contacts ever open under any circumstances?

    -Frank
  5.    #5  
    I have done many times:
    * battery re-seed
    * Soft Reset

    Contacts never opens (flashes and closes).
  6.    #6  
    Hard Re-set worked but lost all my contacts though.
  7. #7  
    Quote Originally Posted by kris00l View Post
    Hard Re-set worked but lost all my contacts though.
    Must have been a corrupt Contacts Entry in your data file. Possibly from a bad sync operation, but who knows. Glad you got it fixed.

    -Frank

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