View Poll Results: How is your call quality? Please answer for handset, BT headset and speakerphone.

Voters
76. You may not vote on this poll
  • My handset call quality is great.

    17 22.37%
  • My handset call quality is good.

    34 44.74%
  • My handset call quality is not good.

    15 19.74%
  • My handset call quality is terrible.

    12 15.79%
  • My BT headset call quality is great.

    19 25.00%
  • My BT headset call quality is good.

    24 31.58%
  • My BT headset call quality is not good.

    7 9.21%
  • My BT headset call quality is terrible.

    5 6.58%
  • My speakerphone call quality is good.

    28 36.84%
  • My speakerphone call quality is bad.

    32 42.11%
Multiple Choice Poll.
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  1.    #1  
    Since some are saying they have issues with call quality and others have said call quality is good, I figured I'd get a poll going to try and tabulate the concern. Although call quality is a subjective thing to measure, let's see how things measure out.
  2. #2  
    crap, I voted twice on the BT part, lol

    I'll be honest: My threshold for this stuff is pretty basic. Can I hear and understand the person? Vice versa? Fine with me! I actually like the call quality though: reception is good and I find richness in the audio.

    Speakerphone is fine for music and alerts and even calls, but with the latter it has to be kept less than half volume to avoid crackle--that part I don't like at all.

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  3. #3  
    How come you don't have the same choices for speakerphone quality? Not that I would have picked "great". But I'm sure a lot of people want to pick "terrible". For me it's just ok. But I'm not a big speakerphone user. Otherwise, call quality for me with the phone or bt headset is excellent.
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  4. Cel
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    #4  
    I'm another Speakerphone good guy that would have gone with ok. It's not bad, but it's certainly not good. The other ones are good as far as I'm concerned.
  5. #5  
    I would have voted for terrible speakerphone quality. Both mine were crackle city. I don't think any phone has great speakerphone quality.
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  6.    #6  
    Quote Originally Posted by NicksGarage View Post
    How come you don't have the same choices for speakerphone quality? Not that I would have picked "great". But I'm sure a lot of people want to pick "terrible". For me it's just ok. But I'm not a big speakerphone user. Otherwise, call quality for me with the phone or bt headset is excellent.
    The max allowed for a poll is 10 questions. So something had to get a straight thumbs up or down and nothing more. So speakerphone got the "good or bad" option, no more.
  7. #7  
    although i voted call quality as being not good... it really comes down to if i can live with it. i love the features of this phone so its not bad for what it is. as long as i can understand the person then its all good.
  8. #8  
    Mine was great for all. Speakerphone is abit loud, but it's fine. I know on my 1st 800w, I had 1 distorted call on BT, but it hasn't happened at all since then, even with my second 800w.
  9. #9  
    Always muffled. I know several people who have an 800w and they say it usually sounds muffled. It's not 100% of the time but sometimes it is and it's very annoying.
  10. #10  
    Quote Originally Posted by Kasracer View Post
    Always muffled. I know several people who have an 800w and they say it usually sounds muffled. It's not 100% of the time but sometimes it is and it's very annoying.
    It sure is.
  11. #11  
    Quote Originally Posted by Kasracer View Post
    Always muffled. I know several people who have an 800w and they say it usually sounds muffled. It's not 100% of the time but sometimes it is and it's very annoying.
    This is from the ear not lining up on the speaker... I experienced that.
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  12. #12  
    Quote Originally Posted by theog View Post
    This is from the ear not lining up on the speaker... I experienced that.
    Not true.
  13.    #13  
    Quote Originally Posted by nsxprime View Post
    Not true.
    Perhaps for theog it is true, or did theog send you a PM and tell you he said that to deceive people?
  14. #14  
    Quote Originally Posted by theog View Post
    This is from the ear not lining up on the speaker... I experienced that.
    Not true for me. I'm not a moron; I've actually tried adjusting it to my ear.
  15. #15  
    Quote Originally Posted by Kasracer View Post
    Not true for me. I'm not a moron; I've actually tried adjusting it to my ear.
    Bingo. The earpiece on the 800w is just plain muddy compared to other phones. The outgoing sound quality is pretty poor as well.
  16. #16  
    If you have bad speakerphone quality. I would suggest swapping it out. I am certain there is a hardware problem with some of the 800w Speakerphones.

    One two of our initial ones the speakerphones were noticeably poor. Really quite distorted and muffled on our end and also poor quality on the receivers end.

    I took our 800w handsets into the store. The tech and I hard reset one of them and compared it to a store unit. The speaker on ours were still much poorer quality then the store model and the tech replaced them with new in box units. They are clear as a bell now.

    So I have no doubt some have no trouble with the speakerphones and some do.
  17. #17  
    Quote Originally Posted by nsxprime View Post
    Bingo. The earpiece on the 800w is just plain muddy compared to other phones. The outgoing sound quality is pretty poor as well.
    That's why. Clean off the mud, then you'd probably hear better.
  18. #18  
    Quote Originally Posted by Kasracer View Post
    I'm not a moron;
    Right...
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  19. #19  
    Quote Originally Posted by crazie.eddie View Post
    That's why. Clean off the mud, then you'd probably hear better.
    You should work for Palm. ROTFLMAO
  20. #20  
    Quote Originally Posted by aero View Post
    If you have bad speakerphone quality. I would suggest swapping it out. I am certain there is a hardware problem with some of the 800w Speakerphones.
    My phone sounds muffled through the ear piece, over bluetooth and over the speakerphone. This isn't something constant though. It's more of an occasional things as if I have a bad / not good signal. My speaker (the same speaker as the speakerphone uses) sounds perfectly clear when playing TV or music (it has never sounded bad with music or TV just phone calls).

    Since my phone as well as many others do this same kind of thing, I find it hard to believe all of these phones have a hardware issue. Design issue? Maybe but an actual, bad piece of hardware? I'm not so sure especially since BT and Speaker phone audio is superb when I listen to music.
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