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  1.    #1  
    Hello,
    I've recently gotten a problem that I have no idea how to remedy... I have had my 700wx for over a year and a half now and just yesterday, my phone stopped working without a headset. It works with a wired headset, or a bluetooth headset, but without one, I cannot hear anything, and no one can hear me talking. There is no audible sound coming from the speaker whatsoever. Not even a humming or anything.

    The speakerphone button in the menu is even greyed out and cannot be selected. Sounds work in all other applications. I didn't install anything in months. I have no idea what could be causing the problem, nor could I find any other postings with similar problems. I tried a soft reset. I'd really rather not have to resort to a hard reset.

    Anyone hear of this before or have any thoughts on what could be causing it?

    Thanks!

    -iLan
  2. #2  
    This problem has been seen before when using the headphone jack. I'm not sure of a fix but you may just want to try plugging in and unplugging a wired headset a few times and do a soft reset or two to see if it'll let go.
    Grant Smith
    A+, Net+, MCPx2, BSIT/VC, MIS

    eNVENT Technologies
    Use your imagination.
    --
    Sprint HTC Evo 4G

    DISCLAIMER: The views, conclusions, findings and opinions of this author are those of this author and do not necessarily reflect the views of eNVENT Technologies.
  3.    #3  
    I have heard of that problem, although I thought with that problem you could still hear the other person. They just couldn't hear you. One thing, though is that I did use my wired headset yesterday for the first time in months. So I will try plugging and unplugging it a few times and see if I can get it to jostle back to normal. Thanks for the thought, I'll see if I can get anything working!
  4.    #4  
    BINGO! Thanks Grant! I plugged and unplugged the headset a few times. Did a soft reset, and now we're back in business!

    Thanks for your wisdom!
  5. #5  
    Quote Originally Posted by thepuzzlemaster View Post
    BINGO! Thanks Grant! I plugged and unplugged the headset a few times. Did a soft reset, and now we're back in business!

    Thanks for your wisdom!
    No problem. I'm glad it worked. :-)
    Grant Smith
    A+, Net+, MCPx2, BSIT/VC, MIS

    eNVENT Technologies
    Use your imagination.
    --
    Sprint HTC Evo 4G

    DISCLAIMER: The views, conclusions, findings and opinions of this author are those of this author and do not necessarily reflect the views of eNVENT Technologies.
  6. Cel
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    #6  
    Yes, be scared of the treo headphone jack. I had to have insurance replace one because of the same problem and I could not get it to snap back. With most of them I have... I avoid hard plugging it in whenever possible.
  7. #7  
    Quote Originally Posted by Cel View Post
    Yes, be scared of the treo headphone jack. I had to have insurance replace one because of the same problem and I could not get it to snap back. With most of them I have... I avoid hard plugging it in whenever possible.
    I've (nearly) never used mine for this reason. When I do use it, the phone is sitting on a desk and I'm not moving.

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