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  1.    #1  
    My Treo 750, running WM 6, somehow reset itself today and no longer allows me to access anything from the Start menu accept "Today." I.e., I've lost the menu that includes Programs, Settings, and all the other items that allow me to do any real work. My phone number favorites are still there, and I can still access emails via Outlook, though whenever I try to sync with my server, it downloads all the emails again. IE is still there, though only accessible from the search bar (since I can't access the Start menu). However, I had to re-enter settings to connect to the internet and my server.

    I've tried several soft resets, which have no affect. I also tried Active Syncing via USB (normally I just sync wirelessly for Outlook data). Nothing has worked.

    Has anyone encountered this problem, and does anyone have a recommendation? Thanks.
  2. #2  
    Sounds like it's time for a HARD reset. Assuming you have a backup from when it was working, you'll be back in business in no time. Otherwise, you'll have to reload all your apps following the hard reset.
    Treo 750 | AT&T | WM6| TREO750-2.27-RWE | FW 1.54.01.00

    My Treo freeware apps - http://slicktools.itrello.com
    My favorite software picks - http://slicktools.itrello.com/750-picks.html
  3. #3  
    So when you tap on the flag, what happens? Can you still try and launch the programs, or is the menu empty?

    If you hold the action button in while tapping and holding on the clock, and then let go, you should get a menu which will give you a command line. From there you can launch file explorer (fexplore.exe) and look around inside the file system. Maybe your \windows\start menu directory got deleted in some way.

    Surur
  4.    #4  
    Thanks to you both. Turned out that a hard reset was the easiest option. Still an interesting question (for me at least) as to what actually happened to cause this.
  5. #5  
    Quote Originally Posted by J Woocher View Post
    Thanks to you both. Turned out that a hard reset was the easiest option. Still an interesting question (for me at least) as to what actually happened to cause this.
    me too, i would really like to know the reason why???
    and what i noticed is, it's been happening on treo 750's with wm6
    i haven't encountered it on a treo 700wx devices wm5

    question is, what if it would also happen on the upcoming wm6 update for treo700wx devices (verizon only)
    is the only solution a hard reset? do you need to hard reset again and again and again... thus losing your phone and email settings
  6. #6  
    Couldn't tell you daniela. This problem is apparently not widespread as this is the only thread I've seen on it in the past year.
    Treo 750 | AT&T | WM6| TREO750-2.27-RWE | FW 1.54.01.00

    My Treo freeware apps - http://slicktools.itrello.com
    My favorite software picks - http://slicktools.itrello.com/750-picks.html
  7. #7  
    Quote Originally Posted by fastlerner View Post
    Couldn't tell you daniela. This problem is apparently not widespread as this is the only thread I've seen on it in the past year.
    yeah , i know since its only happening on treo 750 wm6 devices
  8. #8  
    Quote Originally Posted by daniela View Post
    yeah , i know since its only happening on treo 750 wm6 devices
    WM6 was officially released 6 months ago. Most of us were on hacked versions months before that.

    I've been very active on 2 different 750 forums for about a year and this honestly is the first I've heard of this issue.

    If it continues, I would suggest reloading the ROM. If you need a copy to reload, PM me and I'll send you links to the latest Unbranded WM6 ROM v2.27.
    Treo 750 | AT&T | WM6| TREO750-2.27-RWE | FW 1.54.01.00

    My Treo freeware apps - http://slicktools.itrello.com
    My favorite software picks - http://slicktools.itrello.com/750-picks.html
  9. #9  
    is it possible to change 2.25 for ATT to 2.27 ?
  10. #10  
    Quote Originally Posted by daniela View Post
    is it possible to change 2.25 for ATT to 2.27 ?
    Yup. I'll PM you the info.
    Treo 750 | AT&T | WM6| TREO750-2.27-RWE | FW 1.54.01.00

    My Treo freeware apps - http://slicktools.itrello.com
    My favorite software picks - http://slicktools.itrello.com/750-picks.html
  11. #11  
    thanks, i'll try it later... i'm at work
  12. #12  
    I tried the links you offered and I'm getting error messages. Can you help me with this?
  13. cdhoward's Avatar
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    #13  
    This similar thing just happened to me. I lost my "today" background, and everything in the start menu. I had just been on a business trip and had to turn the wireless off and on for the plane rides. So I'm not sure if this had anything to do with it but that is all that I had done out of the ordinary. And without thinking (because I needed to use my phone) I did an HR. If it happens again I will pull the logs and see if we can figure this out... Carl

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