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  1.    #1  
    Does anyone else have this problem?

    My phone seems to lose its data connection at least once a day. When I try going to a website, for example, I just see "Connecting..." then "Opening..." then it comes back with 0kb and a blank web page.

    I've tried three different 750s (all WM6) and they all do this. I think it also happened last year when I was on WM5. I only have a few custom apps installed (Magic Button, iLauncher, Google Maps and phoneAlarm).

    AT&T claims this isn't normal, but I'm wondering if it has to do with the constant switching between HSPDA and 3G.
  2. #2  
    Is it only affecting IE, or does it kill other web apps like google maps as well?

    If it is ONLY affecting IE then it is most likely a proxy issue, as other apps don't go through the proxy. In that case, just disable the proxy and you'll be fine. (If you're running an AT&T rom, there should be a proxy manager in your programs group.)

    If it's affecting everything, then I would take a close look at all of the apps you have installed that may use a web connection.
    Treo 750 | AT&T | WM6| TREO750-2.27-RWE | FW 1.54.01.00

    My Treo freeware apps - http://slicktools.itrello.com
    My favorite software picks - http://slicktools.itrello.com/750-picks.html
  3.    #3  
    It affects all applications which rely on data service. For example, e-mails don't come through and Google Maps won't work. The only app I have that relies on data service is Google Maps. However, a co-worker of mine experiences the same issue and he doesn't have Google Maps installed. So this is most definitely seems to be an AT&T service issue. My co-worker has tried a brand new 750 and new SIM card and he still has the issue.
  4. #4  
    Well, if you think it's band-switching that's causing the issue due to marginal/partial 3G coverage, try locking your band to GPRS.

    Settings>Phone>Services_tab>BandSelection change "Network Type" from Auto to GSM.
    Treo 750 | AT&T | WM6| TREO750-2.27-RWE | FW 1.54.01.00

    My Treo freeware apps - http://slicktools.itrello.com
    My favorite software picks - http://slicktools.itrello.com/750-picks.html
  5.    #5  
    Good idea - thanks! I just made the change and will wait to see what happens.

    PS - Under Band Selection, I left GSM/UMTS Band set to "Auto". Let me know if I should change that too (not sure what it does/means).
  6. #6  
    That should be fine left to auto. It controls whether your using the frequency set common to US or Europe.
    Treo 750 | AT&T | WM6| TREO750-2.27-RWE | FW 1.54.01.00

    My Treo freeware apps - http://slicktools.itrello.com
    My favorite software picks - http://slicktools.itrello.com/750-picks.html
  7. mszatny's Avatar
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    #7  
    I've been having similar problems the last several months with my 750 with WM6.

    All of a sudden, large file downloads would stall in the middle and never complete (ie. NewsBreak podcasts). Also seems to affect Other apps requiring data connection (IE, Opera, ActiveSync). Oddly, Slingplayer seems to work OK. Maybe the buffering helps in this case.

    I tried replacing the SIM....no difference
    I tried forcing GSM vs 3G...no difference

    I was hoping iPhone 3G would be available by now ;-), but it looks like another month of waiting, so I figured I'll try to correct this issue in the mean time.

    MS
    <img src="http://users.netropolis.net/mszatny/pics/bevo.gif" border=0>
    The Woodlands, TX

    Palm Pro > PalmIII > Visor Prism w/Omnisky>SPCS Treo300 > SPCS Treo600 >
    SPCS Treo650 > CNG Treo650 > Copper Treo680 > ATT Treo750 WM6 > iPhone 3G
  8. arch113's Avatar
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    #8  
    I have this problem too, turning the radio off then back on or soft reset will make it work again.
    Mine has been doing this since WM5 (mine is Cingular branded)

    Quote Originally Posted by navinrjohnson View Post
    Does anyone else have this problem?

    My phone seems to lose its data connection at least once a day. When I try going to a website, for example, I just see "Connecting..." then "Opening..." then it comes back with 0kb and a blank web page.

    I've tried three different 750s (all WM6) and they all do this. I think it also happened last year when I was on WM5. I only have a few custom apps installed (Magic Button, iLauncher, Google Maps and phoneAlarm).

    AT&T claims this isn't normal, but I'm wondering if it has to do with the constant switching between HSPDA and 3G.
  9. #9  
    I had this happen to me the other day as well. Turning the radio off and on did not correct it, but I did find a way to get it working again.

    When the error message that it could not connect came up, I hit the "settings" link. Then click on "Manage existing connections".

    Then I held the stylus down on the network (AT&T in my case) and selected "connect". That seemed to fix it.


    Then it happened again today and when I tried it again and while it did connect, it still would not pull up a web page. However, I noticed ActiveSync was still connecting. On a guess I tried re-enabling the AT&T proxy and I was suddenly able to surf again.

    Turned the proxy off again and was able to hit non-AT&T sites without issue.

    I have no idea why this fixed the issue, but it may be worth giving it a try if you run into it again.
    Treo 750 | AT&T | WM6| TREO750-2.27-RWE | FW 1.54.01.00

    My Treo freeware apps - http://slicktools.itrello.com
    My favorite software picks - http://slicktools.itrello.com/750-picks.html

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