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  1.    #1  
    Ok i may have screwed the pooch on this one, but my treo 750 that i have upgraded to WM6 is giving me issues, i called AT&T and they are sending me a new one, my question is this, what do i need to do to "Clean" my phone before i send it back to AT&T
  2. holmes4's Avatar
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  3. #3  
    You want a hard reset at the minimum or check out Palm's Device Reset application which does a hard reset & more (see below).

    Link to hard reset - http://kb.palm.com/SRVS/CGI-BIN/WEBC...m_External2001

    Link to Device Reset Tool - http://www.palm.com/us/support/downl...vicereset.html

    The Device Reset application performs an erase on all the information that has been added to your Treo 700w/wx or 750 smartphone. This functions as much more than a hard reset by formatting the user storage on your smartphone and erasing all third-party applications, personal info, and settings.
  4.    #4  
    but what about the fact i have WM6 installed on the device. it's the leaked AT&T Rom
  5. #5  
    You could flash it back to WM5 if you could find a copy.
  6. #6  
    Quote Originally Posted by kn1564 View Post
    but what about the fact i have WM6 installed on the device. it's the leaked AT&T Rom
    search the forums here, someone posted a while back that they had an issue and had to send their phone back with WM6 on it and AT&T didn't care...he said it was not a big deal.

    Not sure if that will be the same for you...
    Siemens S46 -> Siemens S56 -> Motorola MPx200 -> Moto v600 -> Audiovox SMT5600 -> Treo 650 -> Motorola Q (14 days) -> Treo 650 -> Treo 700w -> Treo 750

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