I am having trouble with my phone not recieving incoming calls. The ringers are on, it says i have signal, screen say Verizon Wireless, but it has the A data connection is not available or your phone is off icon on. But as soon as hit send to make a call it switchs to 1X icon. I can make calls out and recieve calls if I am on an out going call. What the heck could the problem be? I can also send text messages but not recieve them unless I am making a call out. Do I need to send the phone back or am i missing a setting somewhere? I tried a hard reset but that didn't fix the problem.