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  1.    #1  
    It looks like I cracked the LCD screen and I have black marks on the screen. I purchased Fair Trade insurance which does not cover damages. Can this be repaired, who would I send it to, and would it be cheaper to just buy another phone???

    Any help, suggestions would be appreciated. Other than the damaged screen, the phone works fine..

    Thanks,

    Shirley
  2. #2  
    Try adding insurance, wait a few days (while continuing to use the phone), and file a claim.
  3. #3  
    I would contact Palm and/or your carrier to see what the screen replacement options are in place and their cost. This would certainly be cheaper than a new device.

    Once you have your unit repaired, I would look into full coverage insurance. On Sprint, we pay $7 a month for extended warranty repair/replacement ($3) and all peril loss or damage replacement ($4) with a $50 deductible. The all peril piece of this coverage just went up this month from $3 to $4 -- probably due to overuse or fraud. Anyway, even at $7, the piece of mind is great.

    Cheers, Perry.
  4. #4  
    Quote Originally Posted by kaiguy View Post
    Try adding insurance, wait a few days (while continuing to use the phone), and file a claim.
    you do realize that is fraud dont you?
    <IMG WIDTH="200" HEIGHT="50" SRC=http://www.visorcentral.com/images/visorcentral.gif> (ex)VisorCentral Discussion Moderator
    Do files get embarrassed when they get unzipped?
  5. #5  
    of course he does. that's the reason why the insurance is so steep for those of us who don't dropkick our phone everytime we want an upgrade
  6. paulsg63's Avatar
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    #6  
    The problem I see is, it looks like this insurance is only available when you activate the phone... 15 days after, not eligible.
    Not gonna help me.

    GRRR

    Paul G
    <><
  7. #7  
    sprint is 30 days. this is where the biggest amount of fraud is. people would try to insure a broken phone and then get it replaced.

    nextel was famous for this. even if the phone didn't work, people would put sim I another device for a while and make it look like it was still working. then make the claim later.

    what I would consider doing is going to a service and repiar center and seeing how much it would cost ya. I would think that even a sprint service and repair center would/could work on it since you would be paying full price for the repair. worth calling around.

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