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  1.    #1  
    Hey guys ....

    I got the 750 yesterday. Initially I was thrilled, but now I'm having issues.

    Problem: When turning the phone on, it is "frozen" in a sense. I have access to the soft keyboard and the Volume and Alt buttons, and I can receive a call, but nothing else. Across the top bar is the word Start (which does nothing when clicked), and My Info along with the owner info I put in is on the screen. Pushing the windows button or the function - ok button for task manager does nothing.

    Installed apps:

    HSDPA hack
    Slingbox viewer
    Goodlink

    Soft and warm resets do not fix this, it just boots back into the same useless screen. Only way to fix it is a hard reset, which sucks

    Any ideas?
    Last edited by PapaJDub; 01/17/2007 at 07:00 PM. Reason: adding info
  2. #2  
    i would return it asap. then try another. you only have 30 days to get out completely. you'll want to get a device that works right.

    sometime there are just lemons.
  3. mbamenra's Avatar
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    #3  
    I had some issues out of the box too. Then I did a hard reset and everything was okay. That is really a cardinal rule of purchasing a new pda phone that I forgot to follow: first thing to do before customizing and installing 3rd party apps is to hard reset.
  4.    #4  
    Quote Originally Posted by codyppc View Post
    i would return it asap. then try another. you only have 30 days to get out completely. you'll want to get a device that works right.

    sometime there are just lemons.
    I bought it on eBay, from a seller who sold it "new in box, as is", so I can't return it to them. Would a Cingular store swap it out under the terms of the Palm warranty?
  5.    #5  
    So I figured out how to reproduce this ... right after installing Good OTA, when the "Your IT administrator has changed your system policy blah blah" and it makes me set a password ....

    If it times out and turns off OR if I do a soft reset after that point, the phone is useless. It's like the OS *is* operating in the background, since I can access some features and I can explore when it's docked, but I just can't seem to get to the password screen to enter the PW to unlock it.

    Maybe I should call Good?
  6. #6  
    Sounds like it's Good causing your issues. Good historically has been a resource hog (aka bloatware). Every device I see Good get installed on impacts the performance. Some might have difference experiences though.
    Brian McGuire
    .../600/650/8700c/700w/Moto Q/700p/Nokia E62/700wx/8525/750c/BB Pearl/Blackjack/BB 8800/BB Curve & HTC Vox S710 >>iPhone
  7. #7  
    I've heard a lot of bad things about good. Good is bad. haha.
  8.    #8  
    i've worked around the issue by "closing" the good "create pw" prompt (using magic button).

    Not ideal because I'd like to have a password on my device, so I'm hoping maybe this is a known bug that Good can address ...
  9. #9  
    I will confer that almost every major problem I have had on all 4 of my PDAs can be positively linked to Goodlink. You have to tweak it incessantly just to get it to not cripple the rest of the OS and programs. But I will say that the 750 has handled this piece of @#$$% software better than any of my previous devices (SX66, 8125, 8525).
  10. #10  
    Mine locks up when making a call every now and then and I have no new software installed.

    My 750 is Brand New out of a sealed Cingular box with this locking up problem.
  11. #11  
    I had a problem this morning.
    It's as if it were working perfectly, but I couldn't unlock the keypad.
    I could wake up the screen, but I just couldn't clear the keypad lock message by pressing the center button.
    I did a stylus-reset and it was fine after that. At first I thought the cener button had died, but no, it definitely was software.

    I do not use Good. My problem sounds a little different, though.
    Treo 750 (AT&T)
    Treo600->Treo650->Cing8525->Blackberry 8700c->Treo750->AT&T Tilt->Treo750->iPhone 3G
  12. #12  
    Taylorh, mine did exactly the same thing yesterday and I had to reset it as well. It locked up just as you described. And I also do not have that good software.
  13. #13  
    Everyone that is having problems out of the box: hard reset.
  14. jlczl's Avatar
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    #14  
    I initially had a fe issues and I narrowed it down to batti. I uninstalled, hard-reset, re-installed everything except batti and all has been well since.
    Palm VII-Palm Vx-Palm M125-Clie T615-Sony NZ90-Sony NX80-Toshiba E800-Sony NZ90 (again)-Treo 600-HP 6315-Treo 650-Moto MPX220-SX66-Treo 650 (again)-QTek 9100-HP6515-Cingular 8125-Moto Q (10 days)-Cingular 8125 (again)-Nokia 9300-Cingular 2125 & Nokia E62-ETen M600+-Cingular 3125-Treo 750 & Samsung Blackjack-Cingular 8525-iPhone-Moto Q9-at&t Tilt-iPhone3G-Nokia E71-HTC Diamond-Blackberry Bold-at&t Fuze-SE Xperia X1a-Treo Pro.

    Be very, very quiet. I'm gonna catch me a rhinoceros.
  15. #15  
    For what it is worth I have Good and have had not issues. Yes it is a resource hog but the 750 seems to me to have the memory capacity to handle. 650 was a different story--once Good was installed everything else nearly had to go on a SD card. I have had about 3 fatal errors when running good (C0000005 error code) and all I had to do was restart Good--the phone did not lock up. None in the last week and a half since I updated to their newest version which my IT department pushed out to me.

    I agree with everyone else. Perform a hard reset and while you are at it follow the advice for making sure your battery gets a full initial charge as they always ship partially charged and can give false readings.
    PDA Lineage: Palm Pilot, Palm V, Palm Tungsten, Treo 650 (Cingular), Treo 750 (AT&T), Treo Pro GSM (unlocked), Pre Plus (AT&T), Pre 2 GSM (unlocked), Pre 3 16GB (AT&T Branded) and Touchpad 32 GB

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