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  1.    #1  
    My phone froze and would not move for about 5 minutes and a soft reset did nothing. It then froze on the "Treo" screen and didn't even make it to the today screen. I took the battery out and still have the same result.

    Any ideas how to get it back working?

    Thanks.

    -Kyle
  2. #2  
    Quote Originally Posted by Motoracer View Post
    My phone froze and would not move for about 5 minutes and a soft reset did nothing. It then froze on the "Treo" screen and didn't even make it to the today screen. I took the battery out and still have the same result.

    Any ideas how to get it back working?

    Thanks.

    -Kyle
    Did you try a hard reset? Hold down the red power off button while pressing the soft reset. Follow the prompt. This will erase everything, but may be your only hope.
  3. #3  
    you could also take the battery out and let it set awhile. like 10 minutes. worth a try before a hard reset.
  4.    #4  
    i did a hard reset and it solved the problem. I hope that doesn't happen again. I needed my phone quickly since it was getting forwarded calls from the office. That was unacceptable for any phone.
  5. xdalaw's Avatar
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    #5  
    Out of curiosity, did you take the battery out as codyppc suggested? I've always had good luck with that when I've frozen. And, a good backup routine is a lifesaver for those occassional hard resets.
  6. #6  
    Quote Originally Posted by codyppc View Post
    you could also take the battery out and let it set awhile. like 10 minutes. worth a try before a hard reset.
    I've never had a freeze that a soft reset wouldn't fix. Good to know that the battery removal is another option. Backup? What's that?
  7. #7  
    Last time mine froze, I took it out the freezer.

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