Hey yall last night I used the device reset tool from palm and I couldn't me more happier with the results after doing the reset I loaded exactly everything that was on my phone that I had previously had before the reset. Suprised as I was my memory is reading a consistant 14.5 megs memory now up from 12.8. This all makes sense to me now why palm released this i'll explain usually in the past when I do a hard reset and reload everything my mem is at 12.5 to 13.1. So what I think what was happening before palm released this program is every time you did a hard reset a lttle bit of residual info gets locked into the rom. But this is just what I think is it factual I do not know. If anyone else has done the palm device reset I would be interested in your before and after memory results.