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  1.    #1  
    Despite all messages having been opened, I cannot get rid of the message indicating that one email is unread. I have cleared out the account, with no emails in either the in or sent boxes but unread message remains. Hard reset did nothing. Any suggestions on how to get rid of this annoyance? thanks. bnc
  2. #2  
    were you using any message alert software when this problem a arized?

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