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  1.    #1  
    as many know allready, the old numbers we had have changed. i found these and thought i would share.

    Activations:
    888-788-4727
    888-715-4588
    888-211-4727
    888-328-4252

    Activations No Wait Time (non automated):
    866-516-8519

    Business Customer Service:
    800-827-1180

    Business Customer Service (no wait time):
    866-581-9266
    877-812-1223

    Collections:
    800-808-1336

    Corporate Headquarters (Higher-ups):
    913-624-6000
    800-829-0965 (automated directory)
    913-794-0000 (automated directory)
    800-877-7746

    Credit Department:
    800-639-6116 (option 1)

    Customer Service:
    800-639-6111
    800-658-7564
    800-480-4727 (option 1)
    877-909-4806
    800-877-4646 (option 4)
    888-211-4727 (option 2)
    888-328-4252 (option 2)
    877-909-4806
    800-658-7564

    Customer Service No Wait Time:
    866-306-7056
    866-744-7315
    866-881-9571
    877-222-5006
    888-312-0050 (option 2)
    877-891-1384

    Do Not Call Number:
    888-382-1222

    Employee Accounts:
    866-250-2221
    888-876-8381

    Executive Services:
    877-875-7505

    Fraud Department:
    888-788-0788
    International Roaming:
    888-226-7212

    Legal Department:
    800-829-0965 (need location and employee name, Legal Department is in Overland Park, Kansas)
    913-794-1440
    913-794-1474 - Stewart S. Myers - Sprint Nextel, Senior Attorney
    Law Department
    6200 Sprint Pkwy
    Eisenhower A
    Overland Park, KS 66251

    Loyalty group:
    800- 614-9021
    866-800-7398
    866-888-2483

    Marketing:
    866-463-3017
    866-877-9830
    866-463-3020

    National Business Plan:
    888-312-0050

    Opt-Out Number (Sprint Services Only):
    800-865-7786

    Payments / Internal Collections:
    800-808-1336
    800-399-2504

    PCS & Nextel phones:
    800-777-4621

    Porting Department:
    877-688-1969

    Power Vision / EVDO Support:
    866-818-1944

    Priority Team:
    866-542-1258

    Rebate Line:
    800-477-4127

    Retentions:
    *2 (at the voice prompts state “CANCLE”)

    Retentions No Wait Time:
    866-881-9571

    Sprint Ambassadors:
    888-296-8806

    Sprint Care:
    866-881-9571

    Sprint Corporate Security:
    800-877-7330

    Sprint Direct:
    866-306-7056

    Sprint Directory:
    800-829-0965

    Sprint Employee Value Program (National Volume Discounts):
    888-457-6294

    Sprint Network Management Center (Cell Towers)
    888-859-1400

    Technical Support Tier 1:
    866-273-2163

    Technical Support Tier 2:
    866-588-9907

    Tele Sales:
    888-253-1315 (option 3)

    Total Equipment Protection:
    800-584-3666

    Vision / 3G Wireless Web Support Tier 1:
    866-588-9907

    Vision / 3G Wireless Web Support Tier 2:
    866-818-1944

    Voice Mail Back Door Number: 410-258-6245

    WLNP Priority Help Link:
    877-888-1518 (Password 4357# (HELP#))

    On Your Sprint Phone:
    Accessory Purchases #222
    Airtime Usage *4
    American Airlines Flight Information #22 (#AA)
    Bill Payment *3
    Charles Schwab Direct #724
    Customer Service *2
    Referral Credit System #733 (#REF)
    Retentions *2 (tell Claire you want to cancel)
    Tower Resync *18
    Spanish Option *5
    Voice Command *-> (talk) #->(talk)
    PreCash Payment System #2274 (#CASH)
    Western Union #986

    Email Address:

    Ecare email addresses:
    ecare@cc.sprintpcs.com
    ecare1@cc.sprintpcs.com
    ecare2@cc.sprintpcs.com
    ecare3@cc.sprintpcs.com

    Customer Service email address:
    customer.servicenet@mail.sprint.com

    Ambassador Program email address:
    Ambassadorprogram@sprint.com

    Sprint CEO and COO:
    President and COO, Len Lauer: Len.J.Lauer@mail.sprint.com
    CEO, Gary Foress:Gary.D.Forsee@mail.sprint.com

    Sprint Employee Value Program (National Volume Discounts):
    info@EmployeeValueProgram.com

    Sprint Long Distance email address:
    customer.servicenet@sprint.com

    Sprint Complete Sense email address:
    sprintphonemanager@sprint.com

    Helpful Websites:

    Sprint Employee Value Program (National Volume Discounts): http://www.mynationlink.com/evp/
    Sprint Home: http://www.sprint.com
    Sprint Manage: https://sso.sprintpcs.com/sso/Login.do
    Sero Website: http://sprint.p.delivery.net/m/p/sp.../epclanding.asp
    Sprint Rebates: http://www.sprintrebates.com/track/sprintpcs/index.jsp
    Referral Program: http://www.sprint.com/referralprogram


    Websites that contributed to this information:
    http://www.sprintusers.com
    http://www.sprintusers.com/forum/showthread.php?t=49124
    http://forums.mobiledia.com/topic13143.html
    http://www.nbacls.com/executives.html
    http://forums.slickdeals.net/showth...278318%E2%80%9D
    http://kb.pcsintel.com/index.php?ti...mbers&Itemid=22
    http://www.consumerist.com/consumer...bers-206817.php
    Last edited by codyppc; 12/06/2006 at 11:55 AM.
  2.    #2  
    i know. i can't speel.
  3. dwg
    dwg is offline
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    #3  
    This is great info, thanks!
  4. #4  
    Thanks cody.

    Will dialing these directly from ur sprint phone cost mintues:
    Accessory Purchases #222
    Airtime Usage *4
    American Airlines Flight Information #22 (#AA)
    Bill Payment *3
    Charles Schwab Direct #724
    Customer Service *2
    Referral Credit System #733 (#REF)
    Retentions *2 (tell Claire you want to cancel)
    Tower Resync *18
    Spanish Option *5
    Voice Command *-> (talk) #->(talk)
    PreCash Payment System #2274 (#CASH)
    Western Union #986
  5. #5  
    Quote Originally Posted by Dinomon View Post
    Thanks cody.

    Will dialing these directly from ur sprint phone cost mintues:
    Accessory Purchases #222
    Airtime Usage *4
    American Airlines Flight Information #22 (#AA)
    Bill Payment *3
    Charles Schwab Direct #724
    Customer Service *2
    Referral Credit System #733 (#REF)
    Retentions *2 (tell Claire you want to cancel)
    Tower Resync *18
    Spanish Option *5
    Voice Command *-> (talk) #->(talk)
    PreCash Payment System #2274 (#CASH)
    Western Union #986
    No these do not use your minutes.
  6. CRSO's Avatar
    Posts
    70 Posts
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    151 Global Posts
    #6  
    Great info...
  7. #7  
    Updated my contacts list.

    Thanks.
  8. #8  
    Where'd be good place to reach a semi-intelligent person who could straighten out the billing on my account (They show me $65x.xx in arrears and I have $65x.xx in canceled checks that I've already provided them... twice). When I call any of the normal numbers and type in my phone number, it reroutes me to collections... which is apparently in Kathmandu, where English is rarely spoken, and when it is, it's completely devoid of logic.
  9.    #9  
    i would call retentions. this is for people wanting to cancell. thay alway do a good job for me
  10. #10  
    Quote Originally Posted by codyppc View Post
    i would call retentions. this is for people wanting to cancell. thay alway do a good job for me
    My experience is that Retentions doesn't have any interest in keeping a "deadbeat" like me. They look at the computer (which, as we all know, are never wrong) and see I owe them a small fortune. So they do a token "we apologize for the inconvenience" rap and then blow me off. It makes me want to climb a tower with a high powered... uh... never mind.

  11. #11  
    Thank you for this list!

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