I've spent most of the afternoon wrestling with setting up my new Treo WX. ActiveSync (AS) would show the device as connected, but attempting to sync would result in a failure. Running AS troubleshooter resulted in a diagnosis that the culprit was Norton Personal Firewall - I downloaded the instructions which were ultimately not helpful as I have Norton Systemworks which does not have the firewall protection. With the help of a Sprint technician, we disabled all of the virus protection resulting in a sucessful sync. I tried a test later after all of Norton was again enabled finding that the internet worm protection seems to be the offender. Has anyone ever had this encounter and if so - do you know of a work-around to Norton Systemworks?