Did you get a 700W or WX? The big problem w/ the W is it's lack of memory (RAM), only 64MB. You're going to find if you want to install any significant # of programs, you'll likely have trouble running them. Palm fixed this with the WX, doubling the RAM. With that out of the way, I'll suggest setting up a DashWire account. This is a cloud based backup for all of your contacts, SMS, email, voicemail, pix, and videos. Located at www.dashwire.com. Also get a good backup program, such as SPB Backup, Resco Backup, or Sprite. This will b/u everything on your phone, should you need to do do a hard reset.

Welcome to the Wonderful World of WM!