Page 3 of 5 FirstFirst 12345 LastLast
Results 41 to 60 of 91
  1. #41  
    I've noticed exactly the same thing. Almost clock work. I am on 1x and have timed it. Every 60 seconds my connection goes active for 20 secs, then inactive for 40 seconds. All day it is: 20 secs active, 40 secs inactive, 20;40;20;40; etc.

    I took a look at the CtrlLog.txt after you posted the above message. Cleaned up to just show the heartbeat entries, this is what mine looks like:

    2006-05-04 14:11:28 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 14:17:24 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 14:26:14 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 14:49:21 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 14:56:23 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 14:56:54 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 15:14:23 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 15:24:31 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 15:54:51 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 16:25:10 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 16:55:30 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 17:16:11 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 17:21:15 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 17:51:40 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 17:52:58 CPingEngine PingSend. Heartbeat = 1800
    2006-05-04 18:12:14 CPingEngine PingSend. Heartbeat = 1800

    The number of minutes between heartbeats are:
    15:14 0
    15:24 10
    15:54 20
    16:25 31
    16:55 30
    17:16 21
    17:21 5
    17:51 30
    17:52 1
    18:12 20

    I am also missing a LOT of calls because of this. Being on 1x, my incoming calls do not get patched through when the data connection is active, which is 1/3 of the time.
  2. Cartman's Avatar
    Posts
    700 Posts
    Global Posts
    879 Global Posts
       #42  
    Your battery life is definately being effected by only having a 60 second heartbeat!
    Looks like your device is saying to use 1800???? but somewhere its getting droped every 60 seconds.
  3. Minsc's Avatar
    Posts
    967 Posts
    Global Posts
    974 Global Posts
    #43  
    Yep, my logs reflected the correct heartbeat values as well, despite the fact that there was pinging going on once per minute. Now, that pinging might not be Exchange/heartbeat related - in fact I think it's something else. If the problem was because Exchange was pinging too frequently or with the wrong heartbeat value, then I think we'd see something in the logs.

    GeoBain, if you have the time you might try opening a free trial account at 4smartphone.com and verifying that you DON'T see the same issue while connected to them.


    EDIT: Also, that's interesting that yours connects for 20 seconds at a time. Mine only does so for about 5 seconds or so. So for me it's 55 - 5, 55 -5, 55-5, all day long. I'm guessing that's because I'm on EVDO and you're on 1x. Mine probably has shorter pings because whatever it's doing, it's doing more quickly because of the faster connection.
  4. #44  
    I'll try out 4smartphone and let ya'll know what I find.
  5. plasmo's Avatar
    Posts
    442 Posts
    Global Posts
    445 Global Posts
    #45  
    Quote Originally Posted by GeoBain
    I'll try out 4smartphone and let ya'll know what I find.
    Let us know how much better 4smartphone is compared to mail2web.

    I really don't want to spend any more $ than I already have my 700w, and mail2web's free service is great, other than the few shortcomings as stated above... but for those who have used both services, is it worth the $54/yr?

    Have people been seeing improved battery life using 4smartphone service compared to mail2web?
    thanks, and yes, i'll try out the free 4smartphone trial myself soon...
    TRGpro --> Handera 330 --> SideKick I --> HP iPAQ H4355 (stolen) --> Navman PiN --> Treo 700w
  6. #46  
    OK, I set up the 4smartphone account. Initial results look good. After watching with the stopwatch for about 20 minutes, it looks like I am now on a 20-24 second active:3 minute inactive cycle. I think it just takes 20 to 25 seconds to activate the connection on 1x. I don't know much about this, but it seems I read in another thread that it takes a while for the exchange server to negotiate its heartbeat with the phone. So I will just keep an eye on this and report tomorrow.

    On the downside, it seems like it takes longer to get my email sent to me now. I sent several test messages and most of them showed up a few minutes later on the treo than in my desktop Outlook. It was almost instant on the phone with mail2web. However, I will take my email a few minutes later if it means getting my phone calls and longer battery life.

    ***Edit*** A few dozen tests messages and a 40 minutes later, it seems things are looking really promising. I am back to getting email instantly. As soon as Outlook on the desktop says the email is sent, I see active sync grabbing it on the treo. AND, I gave up timing the interval between syncs around 10 minutes. Just to make sure it was not just a dead connection, I sent another test message and it came right up. So, it looks like time between the connection going active is way longer now; over 10 minutes. This is great.

    The only problem is, I can't afford to pay for this service. It sure would be nice to get mail2web working correctly.
    Last edited by GeoBain; 05/04/2006 at 09:51 PM.
  7. Minsc's Avatar
    Posts
    967 Posts
    Global Posts
    974 Global Posts
    #47  
    Quote Originally Posted by plasmo
    Let us know how much better 4smartphone is compared to mail2web.

    I really don't want to spend any more $ than I already have my 700w, and mail2web's free service is great, other than the few shortcomings as stated above... but for those who have used both services, is it worth the $54/yr?

    Have people been seeing improved battery life using 4smartphone service compared to mail2web?
    thanks, and yes, i'll try out the free 4smartphone trial myself soon...
    I don't want to spend money on 4smartphone either, but I can't put up with all the unecessary data activity draining my battery with mail2web.

    In some unofficial tests, I'm seeing roughly a 35% increase in battery life with 4smartphone vs. mail2web. Now if you're someone who receives 100 emails a day or something, then you're going to have significant battery drain no matter what Exchange host you use. But you shouldn't have to suffer excessive battery drain when you're NOT receiving any emails. This is where I'm seeing the improvement with 4smartphone.
  8. Minsc's Avatar
    Posts
    967 Posts
    Global Posts
    974 Global Posts
    #48  
    Quote Originally Posted by GeoBain
    OK, I set up the 4smartphone account. Initial results look good. After watching with the stopwatch for about 20 minutes, it looks like I am now on a 20-24 second active:3 minute inactive cycle. I think it just takes 20 to 25 seconds to activate the connection on 1x. I don't know much about this, but it seems I read in another thread that it takes a while for the exchange server to negotiate its heartbeat with the phone. So I will just keep an eye on this and report tomorrow.

    On the downside, it seems like it takes longer to get my email sent to me now. I sent several test messages and most of them showed up a few minutes later on the treo than in my desktop Outlook. It was almost instant on the phone with mail2web. However, I will take my email a few minutes later if it means getting my phone calls and longer battery life.

    ***Edit*** A few dozen tests messages and a 40 minutes later, it seems things are looking really promising. I am back to getting email instantly. As soon as Outlook on the desktop says the email is sent, I see active sync grabbing it on the treo. AND, I gave up timing the interval between syncs around 10 minutes. Just to make sure it was not just a dead connection, I sent another test message and it came right up. So, it looks like time between the connection going active is way longer now; over 10 minutes. This is great.

    The only problem is, I can't afford to pay for this service. It sure would be nice to get mail2web working correctly.

    Cool, so basically you're seeing exactly what I and other 6700 users are seeing too. You could try contacting mail2web's support and letting them know what you're seeing. Hopefully they can get this fixed if enough people complain.
  9. Cartman's Avatar
    Posts
    700 Posts
    Global Posts
    879 Global Posts
       #49  
    Hmm.. $54 a year for business grade email is too much????
  10. plasmo's Avatar
    Posts
    442 Posts
    Global Posts
    445 Global Posts
    #50  
    Quote Originally Posted by gex
    Hmm.. $54 a year for business grade email is too much????
    No, of course I can pay for it, (and I probably will end up getting it regardless),
    but it is just the necessity of it (I can live with the free version), and you can't forget the WAF (wife acceptance factor) where in addition to the cost of the Treo, plan, SD card, software, Vaja Case, and Seido ext battery, it makes it one expensive phone! (which I get reminded out all the time)... I guess that adding $108 for the 2 years that I will have the phone for the 4smartphone plan is not much comparatively
    TRGpro --> Handera 330 --> SideKick I --> HP iPAQ H4355 (stolen) --> Navman PiN --> Treo 700w
  11. Cartman's Avatar
    Posts
    700 Posts
    Global Posts
    879 Global Posts
       #51  
    WOW.. yea got to watch out for WAF...that the biggest issue of all!
  12. #52  
    Quote Originally Posted by gex
    WOW.. yea got to watch out for WAF...that the biggest issue of all!
    You ain't just whistling Dixie. For me it's not so much the cost, but how it looks to the wife. I run my own business. I convinced her I needed the Treo, etc. However, after looking at all the money already out of pocket, she's not going to be real happy if I tell her we gotta spend another $50 -$100.

    You know, it really looks like Verizon would offer a hosted exchange solution. Then you could just add it to your monthly bill. The wife would probably not even notice and extra four or five dollars a month.

    As for the switch, it looks like it did the trick. There is definitely something odd about mail2web's setup that causes active synce to run too much. I have had my phone off the charger for a little over 12 hours now and have 55% battery. This is with bluetooth and voice command on. With mail2web I would have had to plugged in somewhere by now.

    Minsc, have you tried switching back to mail2web after setting up 4smartphone? I was thinking I may try that tonight and see how things work.
  13. Minsc's Avatar
    Posts
    967 Posts
    Global Posts
    974 Global Posts
    #53  
    Quote Originally Posted by GeoBain

    As for the switch, it looks like it did the trick. There is definitely something odd about mail2web's setup that causes active synce to run too much. I have had my phone off the charger for a little over 12 hours now and have 55% battery. This is with bluetooth and voice command on. With mail2web I would have had to plugged in somewhere by now.

    Minsc, have you tried switching back to mail2web after setting up 4smartphone? I was thinking I may try that tonight and see how things work.
    Yes, I've switched back and forth between the 2 a few times now, just to make sure I wasn't going crazy. When I'm connected to mail2web, I still consistently get data activity every 60 seconds. With 4smartphone, it's like every 8 minutes.
    Mail2web's tech support has been helpful, but they can't seem to recreate the issue. (or at least that's what they tell me) Obviously if they can't recreate it, then they can't fix it. Still, every 6700 user and Treo user I've talked to who is using mail2web and is analyzing their data connection arrows is seeing the same problem, so I would bet $$ that there's something messed up on their end.
  14. Cartman's Avatar
    Posts
    700 Posts
    Global Posts
    879 Global Posts
       #54  
    I know what the problem is... but im not going to help them fix it
  15. Minsc's Avatar
    Posts
    967 Posts
    Global Posts
    974 Global Posts
    #55  
    Quote Originally Posted by gex
    I know what the problem is... but im not going to help them fix it
    How about you tell me and I'll help them fix it...
  16. #56  
    Quote Originally Posted by gex
    I know what the problem is... but im not going to help them fix it
    Anything to do with this?

    Quote Originally Posted by gex
    Most of you have heard that to maximize performance (when you use Direct Push over HTTP(s)) it is recommended that you increase or set your firewall time out values to 30 min....well I havenít seen anyone mention the recommendation to increase your IIS time-out value to 1800 seconds and make sure HTTP Keep-Alive is enabled...
  17. Cartman's Avatar
    Posts
    700 Posts
    Global Posts
    879 Global Posts
       #57  
    LOL...maybeeeee

    im sure its an issue with their firewall(s).
  18. #58  
    Here is a comparison of a typical keepawake segment from the log when using both services. With the exception of the heartbeat being 2100 and 1800, I don't see any difference. But I'm not an Exchange admin.

    Is there somewhere I could check to see if it is a firewall issue? I will see if I can get my hands on packet sniffer and watch all the packets going through.

    Code:
    ------------- 4SMARTPHONE Between KeepAwakes ----------------------
    
    2006-05-05 09:25:21	KeepAwake	On
    2006-05-05 09:25:21	CPingEngine	PingRecv. HR = 0
    2006-05-05 09:25:21	CPingEngine	Ping status = 2
    2006-05-05 09:25:21	CPingEngine	ScheduleSync
    2006-05-05 09:25:21	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-05 09:25:21	CPingEngine	End ping series. HR = 0x6000702
    2006-05-05 09:25:21	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-05 09:25:21	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-05 09:25:21	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-05 09:25:21	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-05 09:25:21	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-05 09:25:22	SyncBegin	<sync xmlns="http://schemas.microsoft.com/as/2004/core" type="scheduled"><partner id="{50C8BCF6-3114-4BB2-9BA2-7F4BE0683CE9}"><folders><folder id="3ad6b79e9fd9d14abb2db711fbfd4995-e8d82d"/></folders></partner></sync>
    2006-05-05 09:25:22	EngineBegin	server  {50C8BCF6-3114-4BB2-9BA2-7F4BE0683CE9}
    2006-05-05 09:25:22	EstConn	WOI requested
    2006-05-05 09:25:22	EstablishConn	hr=0x0, handle=0x4d1e42ae, pri=0x200, status=0x10, flags=0x30000, wait=0
    2006-05-05 09:25:26	EngineEnd	hr=0x0
    2006-05-05 09:25:26	SyncEnd	
    2006-05-05 09:25:27	AutdMode	old=2, new=2, hr=0x0
    2006-05-05 09:25:27	Scheduled	2006-05-06 00:03:27, handle=0x31000078, hr=0x0
    2006-05-05 09:25:27	CPingEngine	Begin ping series
    2006-05-05 09:25:27	EstConn	WOI requested
    2006-05-05 09:25:27	EstablishConn	hr=0x0, handle=0x4cb48bb2, pri=0x200, status=0x10, flags=0x30200, wait=0
    2006-05-05 09:25:27	CPingEngine	PingSend. Heartbeat = 2100
    2006-05-05 09:25:27	KeepAwake	Off
    
    ------------------ MAIL2WEB Between KeepAwakes --------------------
    
    2006-05-04 17:15:58	KeepAwake	On
    2006-05-04 17:15:58	CPingEngine	PingRecv. HR = 0
    2006-05-04 17:15:58	CPingEngine	Ping status = 2
    2006-05-04 17:15:58	CPingEngine	ScheduleSync
    2006-05-04 17:15:58	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-04 17:15:58	CPingEngine	End ping series. HR = 0x6000702
    2006-05-04 17:15:58	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-04 17:15:58	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-04 17:15:58	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-04 17:15:58	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-04 17:15:58	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-04 17:15:58	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-04 17:15:58	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-04 17:15:58	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-04 17:15:58	Scheduled	0000-00-00 00:00:00, handle=0x00000000, hr=0x0
    2006-05-04 17:15:59	SyncBegin	<sync xmlns="http://schemas.microsoft.com/as/2004/core" type="scheduled"><partner id="{42A0A54B-31B1-4D1A-AA14-A155F2BCE551}"><folders><folder id="c762efede7163a45a65c3230d5997a99-1b28e63"/></folders></partner></sync>
    2006-05-04 17:15:59	EngineBegin	server  {42A0A54B-31B1-4D1A-AA14-A155F2BCE551}
    2006-05-04 17:15:59	EstConn	WOI requested
    2006-05-04 17:15:59	EstablishConn	hr=0x0, handle=0xcb20f6a, pri=0x200, status=0x10, flags=0x30000, wait=0
    2006-05-04 17:16:10	EngineEnd	hr=0x0
    2006-05-04 17:16:11	SyncEnd	
    2006-05-04 17:16:11	AutdMode	old=2, new=2, hr=0x0
    2006-05-04 17:16:11	CPingEngine	Begin ping series
    2006-05-04 17:16:11	EstConn	WOI requested
    2006-05-04 17:16:11	Scheduled	2006-05-05 00:02:11, handle=0x3d00005c, hr=0x0
    2006-05-04 17:16:11	EstablishConn	hr=0x0, handle=0x4d1dda9e, pri=0x200, status=0x10, flags=0x30200, wait=0
    2006-05-04 17:16:11	CPingEngine	PingSend. Heartbeat = 1800
    2006-05-04 17:16:16	KeepAwake	Off
  19. plasmo's Avatar
    Posts
    442 Posts
    Global Posts
    445 Global Posts
    #59  
    Well, after using the 4Smartphone trial, they are going to get my $48.

    I also find about 35% improved battery life (supporting Minsc's findings above) using 4Smartphone vs. mail2web exchange server.... which is great.

    In addition, having much more space to work on the screen using Web Outlook (no ads) is so much better, and plus you don't need to use the name@mail2web.com return email address.

    OTA Outlook exchange is amazing and makes synchronizing my life so much better especially from multiple locations!
    TRGpro --> Handera 330 --> SideKick I --> HP iPAQ H4355 (stolen) --> Navman PiN --> Treo 700w
  20. #60  
    Did Mail2Web get thier ping issues fixed? I was down to 33% battery on Saturday but only after quite a few (2-3 dozen) email/sms msgs and having it on from 0700-2300. I figure 16 hours wasn't too bad considering the previous week it was at 28% running the Treo from 1000-2200 (12 Hours). I haven't had the patience to sit and watch the status indicators that often but they don't seem to be going every time I glance at it.

    Anyone else having better performance yet?
Page 3 of 5 FirstFirst 12345 LastLast

Posting Permissions