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  1.    #1  
    I keep getting this same message when connecting to the internet...

    "Unidentified USB Device" Enter the name of the device driver for this device. For information, see the device manufacturers documentation.

    I have no idea what this means

    Thanks!
    Charlene
  2. #2  
    have you tried backing up the data and doing hard reset - to see if it comes back?

    - other option call VZ support
  3.    #3  
    Thank you! That did the job.

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