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  1.    #1  
    My Palm Pre Plus was working fine until I did a full erase so that my boy could start fresh with it. It had been off the Verizon network for several years, and I thought it would be a good phone for him. I added the phone to my verizon account and activated it, but now I'm stuck on the palm profile screen. I tried adding a new profile, tried accessing my old profile, and I continue to get the message that I need to be connected to the mobile carrier network, try again when you have coverage. I reset the phone again, I tried entering ##DEVMODE# but that took me right back to the palm profile screen, not a developer mode screen. I spent hours on the phone with Verizon and they finally gave up. I have tried every solution I can find to bypass the palm profile screen, but all the links to external files I have found for bypass tools no longer work.

    Basically at the moment, my phone is a brick. Can anyone help me through the process?
  2. #2  
    Quote Originally Posted by SSperry View Post
    My Palm Pre Plus was working fine until I did a full erase so that my boy could start fresh with it. It had been off the Verizon network for several years, and I thought it would be a good phone for him. I added the phone to my verizon account and activated it, but now I'm stuck on the palm profile screen. I tried adding a new profile, tried accessing my old profile, and I continue to get the message that I need to be connected to the mobile carrier network, try again when you have coverage. I reset the phone again, I tried entering ##DEVMODE# but that took me right back to the palm profile screen, not a developer mode screen. I spent hours on the phone with Verizon and they finally gave up. I have tried every solution I can find to bypass the palm profile screen, but all the links to external files I have found for bypass tools no longer work.

    Basically at the moment, my phone is a brick. Can anyone help me through the process?
    It seems that your Pre Plus is running webOS 1.x since it doesn't accept the ##DEVMODE# trick. so you need the devicetool

    Believe it or not, it is still available from HP/Palm ( http://cdn.downloads.palm.com/sdkdow...devicetool.jar ), but you would need to download it from a computer that has had its HOSTS file modified to point to the right IP addresses (http://forums.webosnation.com/webos-...ml#post3441919).

    Luckily the kind folks here and at PivotCE have made one available here:
    https://pivotce.com/2015/12/13/the-u...ool/#more-3380
    - That should do the trick.
    [Edited to remove incorrect reference to Pixi]
    Last edited by bbito; 08/11/2016 at 08:49 PM. Reason: Remove reference to Pixi
  3. #3  
    It seems you know that you need to bypass activation, but here is some background:
    https://pivotce.com/2015/04/16/over-and-out/
    https://pivotce.com/2015/06/24/tip-h...ss-activation/

    The tool linked in the post above is probably the quickest method for non- 2.x devices.

    It then becomes a question of the effort you wish to make to get the services updated and running. You can read this: https://pivotce.com/2014/10/21/guide...n-2014-part-1/ (which needs some more updating)

    In discussing Google services, this article also mentions the OpenSSL update which will enable the phone to handle SHA256 certificates: https://pivotce.com/2016/07/07/guide...oogle-synergy/

    Assuming your phone is still on webOS 1.4.5, the fixes will be limited, but you can use it as a phone. If you or your son are willing to try, it should be possible to upgrade your Pre plus to webOS 2.2.4 - which has more fixes available.
    WebOS 2 Upgrade - WebOS Internals

    Preware still works and a number of apps are available - listings here: https://preware.pivotce.com and http://www.webosnation.com/apps

    I think Facebook can be accessed via the browser, but whatsapp is long gone - seems to be what most complain about.

    See the links below for more info. The service pack and backup tips especially.

    If webOS still interests you, take a look at LuneOS, the development of Open webOS: https://pivotce.com/2016/08/09/luneo...se-cafe-touba/
    Last edited by Preemptive; 08/11/2016 at 07:43 PM.

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