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  1. bobnwieve's Avatar
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       #1  
    I've searched all over the forums and I can't find my exact problem, please forgive me if this situation has been posted before...

    So I've been using this Palm Pre + for a couple months now and everything has been working smoothly till the other day when..

    I turned off the radio accidentally in the launcher and then turned it back on and since then it has been "searching" for the network and displays zero bars.

    I decided to do a full erase and start from scratch, nothing. I used webosDoctor, nothing. It's still searching, forever and ever and ever.

    Is my radio dead or is there some other option I can do? I read a little about reseting the MSL might do the trick. Not sure if its even worth it. Let me know and thanks!
  2. #2  
    Have you tried dialing *22899? this will update your phone PRL.

    If that doesn't do it there is a diagnostic utility. See here: Palm pre diagnostics screen?
  3. bobnwieve's Avatar
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       #3  
    Okay so I did the diagnostic utility and it gave me a code 1000, Hardware Area: Modem. I searched the forums and I found someone else who had a similar problem but he was able to fix it by turning off "roam only"...

    However, since I did a full reset I can't even get past the profile sign in screen... any suggestions?
  4. #4  
    Quote Originally Posted by bobnwieve View Post
    Okay so I did the diagnostic utility and it gave me a code 1000, Hardware Area: Modem. I searched the forums and I found someone else who had a similar problem but he was able to fix it by turning off "roam only"...

    However, since I did a full reset I can't even get past the profile sign in screen... any suggestions?
    There's an official Bypass Activation Tool on this page https://developer.palm.com/content/r...ed_device.html which you can use to get past the activation screen.
  5. #5  
    hmmm...

    some would argue verizon never really found the pre plus.
    after all that time telling its customers to not buy the phone...
  6. bobnwieve's Avatar
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       #6  
    Ya'll are incredible. Thank you so much. I was able to get past the activation screen using the developer tool and then I reinstalled my patches and fixed the "roaming only" option. It's working perfectly now. Thanks again!
  7. #7  
    Quote Originally Posted by bobnwieve View Post
    Ya'll are incredible. Thank you so much. I was able to get past the activation screen using the developer tool and then I reinstalled my patches and fixed the "roaming only" option. It's working perfectly now. Thanks again!
    Nice. glad it worked and you reported back.
  8. bobnwieve's Avatar
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       #8  
    Definitely. This put me in such a good mood that I decided to learn how to use meta-doctor and now I have 2.1 on my pre+ .. it feels like christmas
  9. #9  
    Quote Originally Posted by bobnwieve View Post
    Definitely. This put me in such a good mood that I decided to learn how to use meta-doctor and now I have 2.1 on my pre+ .. it feels like christmas
    It's looking like 2.2.4 will be stable for Pre+ pretty soon here, so you can get a little more practice and try that one too!

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