I had to replace my wife's old pre with a refurbished because it would not stay working. So I had sprint activate the new pre to get phone service. Now I cant get the pics and info for the phone because I can't get into USB stage with not signin.

I found this but this did not work.

http://forums.precentral.net/palm-pr...m-profile.html

I read some about the webos doctor but cant understand what is going on.

Thanks,