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  1.    #1  
    Guys, hello

    I have been trying to update my girlfriend french prprpr $plus$ $from$ $1$.$4$.$5$ $to$ $2$.$1$ $for$ $the$ $last$ $5$ $hours$ $without$ $success$...

    I tried everything, changing computer, reformating the prprpr, $updating$ $java$ $etc$ $etc$ : $Nothing$, $webosdoctor$ $kicks$ $me$ $out$ $a$ $10$%

    Here is the log file :



    31 juil. 2011 04:26:01 com.palm.nova.installer.recoverytool.CardController logPrint
    INFO: Loading Ramdisk: Waiting for device to come back

    31 juil. 2011 04:26:49 com.palm.nova.installer.recoverytool.CardController logPrint
    INFO: Loading Ramdisk: Ramdisk has booted!

    31 juil. 2011 04:26:49 com.palm.nova.installer.recoverytool.CardController logPrint
    INFO: Finished: Loading Ramdisk

    31 juil. 2011 04:26:50 com.palm.nova.installer.recoverytool.CardController logPrint
    INFO: device not in ramdisk, state is OS

    31 juil. 2011 04:26:50 com.palm.nova.installer.recoverytool.CardController logPrint
    INFO: can't get into update state, retries exhausted

    31 juil. 2011 04:26:50 com.palm.nova.installer.recoverytool.CardController postFlashEvent
    ATTENTION: Flash Failure
    err -1 "the device isn't running the ramdisk as expected"
    at com.palm.nova.installer.core.FlasherThread.run(FlasherThread.java:256)
    at java.lang.Thread.run(Unknown Source)
    31 juil. 2011 04:26:50 com.palm.nova.installer.recoverytool.CardController postFlashEvent
    INFO: Flash End time (Fail) 1312079210062
    31 juil. 2011 04:26:52 com.palm.nova.installer.recoverytool.CardController handleFailCase
    INFO: something failed, query to see if device is plugged in
    31 juil. 2011 04:26:52 com.palm.nova.installer.recoverytool.CardController handleFailCase
    INFO: exiting handleFailCase()
    31 juil. 2011 04:26:53 com.palm.nova.installer.recoverytool.runner.DeviceDiscoveryRunner$DeviceDiscoveryThread run
    INFO: got controller
    31 juil. 2011 04:26:53 com.palm.nova.installer.recoverytool.runner.DeviceDiscoveryRunner$DeviceDiscoveryThread run
    INFO: got devices 1
    31 juil. 2011 04:26:53 com.palm.nova.installer.recoverytool.CardController runnerFinished
    INFO: device runner done
    31 juil. 2011 04:26:53 com.palm.nova.installer.recoverytool.CardController runnerFinished
    ATTENTION: flashing failed, move to failed card
    Any advise? i am desparate...

    thanks to all of you
  2.    #2  
    I just would like to add that :

    webosquick install works great, that I use the genuine palm cable and that the computer i use to do it manages to update the prprpr$2$ $without$ $any$ $issue$

    So to me the problem is coming from the device but I don't manage to know what...

    any help on the log file ?

    thanks

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