Sprint Google Voice Integration

BikeBoy · 03:38 PM

I was just informed by Sprint Customer service that the Sprint Palm Pre is NOT eligible for Google Voice integration. I have a Google Voice account and had attempted to port my Sprint Ph# to Google as my G.Voice number. I can see the Sprint logo in my Voice settings screen, and when I follow the link I get the msg: "Unfortunately, Google Voice cannot be enabled on this Sprint phone. Please contact Sprint for more details as to why this cannot be enabled."
After a lengthy wait and research by the Sprint tech staff, I was given the bad news that the Palm Pre will is NOT eligible for Google Voice integration. Major bummer if this is true. Has anyone else successfully ported their Sprint phone number to Google Voice?

Smartfah · 04/28/2011, 03:42 PM

That makes no sense. It is supposed to be enabled on all Sprint phones, even dumbphones.

See the video in this post from CTIA, the guy is demoing G-Voice on Sprint flip phone, so I don't see why Sprint would limit the Pre, unless they decided to limit it to android phones or something.

Sprint, Google Voice tight integration is live (hands on) -- Engadget

dingwall1 · 04/28/2011, 03:52 PM

I agree, I thought it was for every phone as well, but I too am receiving the message above. Does that mean it just isn't live for me yet?

matteebee13 · 04/28/2011, 04:09 PM

I'm running a Sprint Frankenpre2 and integrated no prob. Now my voicemails show as texts and I have an archive of all incoming/outgoing sms messages. The call screening options are pretty cool too. You can direct to voicemail during specific hours, answer unknown calls with a "not in service" message, all sorts of stuff. The only thing that I haven't figured out is replying via sms to an email address. Not such a bad drawback considering all the added features. If you speak to Sprint Cust Serv they are CLUELESS as to how all this works!!!

cashen · 04/28/2011, 04:34 PM

I was just told by a sprint rep to

1. "Use the google for google voice and palm pre"
2. "Download gDial"

ijip · 04/28/2011, 04:43 PM

yeah, i synced my too... though i set the google voice number as the main number. seems like u want the sprint number to be ure main number.
but over all i have had no issue... andyeah cloud texts and voice mails is duh bomb -=)

sikmentality · 04/28/2011, 04:47 PM

I currently am not able to port my number. I receive a message stating Google Voice is not available for my phone since I own a Pre. What a load of crap.

jvai · 06:00 PM

Quote:

Originally Posted by BikeBoy

I was just informed by Sprint Customer service that the Sprint Palm Pre is NOT eligible for Google Voice integration. I have a Google Voice account and had attempted to port my Sprint Ph# to Google as my G.Voice number. I can see the Sprint logo in my Voice settings screen, and when I follow the link I get the msg: "Unfortunately, Google Voice cannot be enabled on this Sprint phone. Please contact Sprint for more details as to why this cannot be enabled."
After a lengthy wait and research by the Sprint tech staff, I was given the bad news that the Palm Pre will is NOT eligible for Google Voice integration. Major bummer if this is true. Has anyone else successfully ported their Sprint phone number to Google Voice?

this can't be right; i'm using a 1st gen palm pre / sprint, & ported on april 22, via an email sent to me, i logged into gv, ported my sprint number over, got sent a two digit confirmation to dial, & it was done!..

i had a nightmare of a tyme fiddling with mms & texting the following saturday, fixed that on monday, by toggling off *forward sms to email* & i'm using my native messaging app for mms & texting as usual.. i didn't even speak to nary a person... i don't see WHY the pre wouldn't be eligible for number porting... it's so fluid with the whole thing!, the voicemail i get via email so it's treated separately.. there's so much i want to type about this right about this, but being long winded is not one of my traits..

malpha · 04/28/2011, 06:00 PM

It is available on the Pre, the people at Sprint are idiots and/or they don't pass along memos.

Tech Support Level 1 tried to tell me it was only on the newer phones, not the Pre 1, which runs Windows. I had to set her straight.

Tech Support Level 2 tried to tell me the same thing. I had to set him straight. Then he came back and tried to tell me the same thing. THEN he finally came back and told me it wasn't available because my account was listed as a government account, due to a discount I have on it.

agiudici · 04/28/2011, 06:08 PM

I have it running on 2 Pres no issues during the porting and converting to Google. Now VM on phone connects to google vm etc. with all features.

jvai · 04/28/2011, 06:33 PM

Quote:

Originally Posted by matteebee13

I'm running a Sprint Frankenpre2 and integrated no prob. Now my voicemails show as texts and I have an archive of all incoming/outgoing sms messages. The call screening options are pretty cool too. You can direct to voicemail during specific hours, answer unknown calls with a "not in service" message, all sorts of stuff. The only thing that I haven't figured out is replying via sms to an email address. Not such a bad drawback considering all the added features. If you speak to Sprint Cust Serv they are CLUELESS as to how all this works!!!

soo, you ported your gv number over to become your sprint number?

interesting... & now you have you sms's going in through email? on the pre?

on ""The only thing that I haven't figured out is replying via sms to an email address."" you *could* simply reply back, via email.. lol, since email's now handling the sms.. or toggle that off completely by un-checking *forward sms to email* & saving those changes, & letting the native pre messaging app handle your sms, *& you re-gain mms also*..

matteebee13 · 04/28/2011, 06:42 PM

I actually ported my Sprint # to GV, not the other way around. And I did all the box checking/unchecking to use email and sms in their native apps. I get a message "Your service does not allow sending to an email address. Msg 2135" when I reply to an email address from sms. Any suggestions on how I can sms to email? I could (before syncing) right from the messaging app

realistdreamer · 04/28/2011, 06:55 PM

OK, we need details. Can someone post the text of the email? Also, when I try to port it asks for $20. Is that not true when people try to port who've received the email? What's the url from the email link. Please, help us figure this out.

Thanks

malpha · 04/28/2011, 06:57 PM

I didn't get an email, but the ability to do so popped up. If you go to Voice Settings, next to your Sprint phone should be something like "Check eligibility for Sprint integration". Click on it and you either get to do the integration or you get denied (probably because you have a corporate phone or a discount, which places you in corporate phone territory).

jvai · 04/28/2011, 07:31 PM

i think you'd need the official email from google voice

cashen · 04/28/2011, 07:36 PM

Nailed it.

Some discounts place the type of account as government or business.

BikeBoy · 04/28/2011, 07:38 PM

As a follow-up, I Sprint CS told me that it was my corporate discount that was prohibiting the porting of my Sprint # to GV, not the phone (of course.) I'm not trading my 23% discount for GV...

jvai · 04/28/2011, 07:41 PM

Quote:

Originally Posted by matteebee13

I actually ported my Sprint # to GV, not the other way around. And I did all the box checking/unchecking to use email and sms in their native apps. I get a message "Your service does not allow sending to an email address. Msg 2135" when I reply to an email address from sms. Any suggestions on how I can sms to email? I could (before syncing) right from the messaging app

in the attachment, those are the setting i use, to have the native palm pre messaging app send & receive mms & sms, i played & played around with that thing until i found the right settings... i need to make a youtube video as proof lol..

realistdreamer · 04/28/2011, 07:48 PM

Google needs to say something. Too many people believed everything would be live 4/26. If that's not the case, just say so. I'm patent when I know I need to be. Still waiting on my iPad2.

malpha · 04/28/2011, 07:51 PM

Well, it is live now....if you don't have a discount on your Sprint account.

04/28/2011, 03:34 PM	#1 (permalink)
BikeBoy Member Join Date: May 2006 Location: Kansas City, USA Posts: 38 Likes Received: 0 Thanks: 8 Thanked 2 Times in 2 Posts	Sprint Google Voice Integration I was just informed by Sprint Customer service that the Sprint Palm Pre is NOT eligible for Google Voice integration. I have a Google Voice account and had attempted to port my Sprint Ph# to Google as my G.Voice number. I can see the Sprint logo in my Voice settings screen, and when I follow the link I get the msg: "Unfortunately, Google Voice cannot be enabled on this Sprint phone. Please contact Sprint for more details as to why this cannot be enabled." After a lengthy wait and research by the Sprint tech staff, I was given the bad news that the Palm Pre will is NOT eligible for Google Voice integration. Major bummer if this is true. Has anyone else successfully ported their Sprint phone number to Google Voice? Last edited by BikeBoy; 04/28/2011 at 03:38 PM. Reason: clarity
	Liked by

04/28/2011, 03:42 PM	#2 (permalink)
Smartfah Member Join Date: Aug 2010 Posts: 1,070 Likes Received: 174 Thanks: 150 Thanked 272 Times in 162 Posts	That makes no sense. It is supposed to be enabled on all Sprint phones, even dumbphones. See the video in this post from CTIA, the guy is demoing G-Voice on Sprint flip phone, so I don't see why Sprint would limit the Pre, unless they decided to limit it to android phones or something. Sprint, Google Voice tight integration is live (hands on) -- Engadget
	Liked by

04/28/2011, 03:52 PM	#3 (permalink)
dingwall1 Member Join Date: Jul 2009 Location: Indianapolis Posts: 197 Likes Received: 1 Thanks: 34 Thanked 23 Times in 17 Posts	I agree, I thought it was for every phone as well, but I too am receiving the message above. Does that mean it just isn't live for me yet?
	Liked by

04/28/2011, 04:09 PM	#4 (permalink)
matteebee13 Member Join Date: Jan 2010 Location: Seattle Posts: 607 Likes Received: 26 Thanks: 51 Thanked 57 Times in 52 Posts	I'm running a Sprint Frankenpre2 and integrated no prob. Now my voicemails show as texts and I have an archive of all incoming/outgoing sms messages. The call screening options are pretty cool too. You can direct to voicemail during specific hours, answer unknown calls with a "not in service" message, all sorts of stuff. The only thing that I haven't figured out is replying via sms to an email address. Not such a bad drawback considering all the added features. If you speak to Sprint Cust Serv they are CLUELESS as to how all this works!!!
	Liked by

04/28/2011, 04:34 PM	#5 (permalink)
cashen Member Join Date: Jun 2009 Location: Clarkston, MI Posts: 773 Likes Received: 0 Thanks: 559 Thanked 162 Times in 71 Posts	I was just told by a sprint rep to 1. "Use the google for google voice and palm pre" 2. "Download gDial"
	Liked by

04/28/2011, 04:43 PM	#6 (permalink)
ijip Member Join Date: Jun 2009 Location: Orlando Posts: 885 Likes Received: 26 Thanks: 32 Thanked 74 Times in 59 Posts	yeah, i synced my too... though i set the google voice number as the main number. seems like u want the sprint number to be ure main number. but over all i have had no issue... andyeah cloud texts and voice mails is duh bomb -=) __________________ Want to help design and write an app? follow me at Twiiter @ijip THANKS~!!
	Liked by

04/28/2011, 04:47 PM	#7 (permalink)
sikmentality Member Join Date: Mar 2011 Location: Peoria, AZ Posts: 2 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	I currently am not able to port my number. I receive a message stating Google Voice is not available for my phone since I own a Pre. What a load of crap.
	Liked by

04/28/2011, 06:00 PM	#9 (permalink)
malpha Member Join Date: Sep 2009 Location: Virginia Posts: 1,836 Likes Received: 3 Thanks: 155 Thanked 371 Times in 264 Posts	It is available on the Pre, the people at Sprint are idiots and/or they don't pass along memos. Tech Support Level 1 tried to tell me it was only on the newer phones, not the Pre 1, which runs Windows. I had to set her straight. Tech Support Level 2 tried to tell me the same thing. I had to set him straight. Then he came back and tried to tell me the same thing. THEN he finally came back and told me it wasn't available because my account was listed as a government account, due to a discount I have on it. __________________ screwdestiny PSN • Twitter • Last.FM
	Liked by

04/28/2011, 06:08 PM	#10 (permalink)
agiudici Member Join Date: May 2009 Location: Palm Springs, CA Posts: 65 Likes Received: 0 Thanks: 7 Thanked 3 Times in 3 Posts	I have it running on 2 Pres no issues during the porting and converting to Google. Now VM on phone connects to google vm etc. with all features.
	Liked by

04/28/2011, 06:42 PM	#12 (permalink)
matteebee13 Member Join Date: Jan 2010 Location: Seattle Posts: 607 Likes Received: 26 Thanks: 51 Thanked 57 Times in 52 Posts	I actually ported my Sprint # to GV, not the other way around. And I did all the box checking/unchecking to use email and sms in their native apps. I get a message "Your service does not allow sending to an email address. Msg 2135" when I reply to an email address from sms. Any suggestions on how I can sms to email? I could (before syncing) right from the messaging app
	Liked by

04/28/2011, 06:55 PM	#13 (permalink)
realistdreamer Member Join Date: May 2009 Posts: 855 Likes Received: 0 Thanks: 40 Thanked 77 Times in 49 Posts	OK, we need details. Can someone post the text of the email? Also, when I try to port it asks for $20. Is that not true when people try to port who've received the email? What's the url from the email link. Please, help us figure this out. Thanks __________________ __________________________________ Palm Pilot, Palm III, Palm V, Palm Vx, Kyocera 7135, Treo 650, Treo 680, Treo 700p, Centro, Palm Pre (minus) . . . ???
	Liked by

04/28/2011, 06:57 PM	#14 (permalink)
malpha Member Join Date: Sep 2009 Location: Virginia Posts: 1,836 Likes Received: 3 Thanks: 155 Thanked 371 Times in 264 Posts	I didn't get an email, but the ability to do so popped up. If you go to Voice Settings, next to your Sprint phone should be something like "Check eligibility for Sprint integration". Click on it and you either get to do the integration or you get denied (probably because you have a corporate phone or a discount, which places you in corporate phone territory). __________________ screwdestiny PSN • Twitter • Last.FM
	Liked by

04/28/2011, 07:36 PM	#16 (permalink)
cashen Member Join Date: Jun 2009 Location: Clarkston, MI Posts: 773 Likes Received: 0 Thanks: 559 Thanked 162 Times in 71 Posts	Nailed it. Some discounts place the type of account as government or business.
	Liked by

04/28/2011, 07:38 PM	#17 (permalink)
BikeBoy Member Join Date: May 2006 Location: Kansas City, USA Posts: 38 Likes Received: 0 Thanks: 8 Thanked 2 Times in 2 Posts	As a follow-up, I Sprint CS told me that it was my corporate discount that was prohibiting the porting of my Sprint # to GV, not the phone (of course.) I'm not trading my 23% discount for GV...
	Liked by Thanked By: Nickhoward

04/28/2011, 07:48 PM	#19 (permalink)
realistdreamer Member Join Date: May 2009 Posts: 855 Likes Received: 0 Thanks: 40 Thanked 77 Times in 49 Posts	Google needs to say something. Too many people believed everything would be live 4/26. If that's not the case, just say so. I'm patent when I know I need to be. Still waiting on my iPad2. __________________ __________________________________ Palm Pilot, Palm III, Palm V, Palm Vx, Kyocera 7135, Treo 650, Treo 680, Treo 700p, Centro, Palm Pre (minus) . . . ???
	Liked by

04/28/2011, 07:51 PM	#20 (permalink)
malpha Member Join Date: Sep 2009 Location: Virginia Posts: 1,836 Likes Received: 3 Thanks: 155 Thanked 371 Times in 264 Posts	Well, it is live now....if you don't have a discount on your Sprint account. __________________ screwdestiny PSN • Twitter • Last.FM
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