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  1. D2
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       #1  
    Ok So I just brought a new Palm Pre unlocked from German O2. Unfortunately there are a few problems with it that I hope some people could help me fix.

    1. There is an entire strip of my touchscreen that doesn't work. When I do the interactive touch screen test, I am unable to colour in an entire column of boxes.
    2. The Y and Z keys are swapped on the keyboard, is there any way to swap them in the OS?
    3. The Date is in chinese for some reason.
    4. There is a strange Chinese 51 app.

    All these issues persist through a hard restore. Please Advise.

    Thanks
  2. #2  
    Quote Originally Posted by D2 View Post
    All these issues persist through a hard restore. Please Advise.
    Does "Hard Restore" mean you used webOS Doctor?
  3. jwinn35's Avatar
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    #3  
    Quote Originally Posted by D2 View Post
    Ok So I just brought a new Palm Pre unlocked from German O2. Unfortunately there are a few problems with it that I hope some people could help me fix.

    1. There is an entire strip of my touchscreen that doesn't work. When I do the interactive touch screen test, I am unable to colour in an entire column of boxes.
    2. The Y and Z keys are swapped on the keyboard, is there any way to swap them in the OS?
    3. The Date is in chinese for some reason.
    4. There is a strange Chinese 51 app.

    All these issues persist through a hard restore. Please Advise.

    Thanks
    yeah I woukd definitely doctor and if it doesn't work I'd takeit back and be like I aint chinese yo!
  4. #4  
    Germans only speak chinese ;-)

    Sorry for that: Try the webOS Doc.
  5. D2
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       #5  
    Tried WebOS doc.

    The dead touchscreen issue still persists. Should I get the phone exchanged?
  6. #6  
    Are you sure it's a real Pre?
    I remember the 51 app vaguely as being typically knock-off.
    Could be wrong of course.
  7. #7  
    Quote Originally Posted by D2 View Post
    Tried WebOS doc.

    The dead touchscreen issue still persists. Should I get the phone exchanged?
    Yes. Sounds like hardware related.
  8. D2
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       #8  
    Well the WebOS Doctor worked so I would assume its a real Pre. After the restore, the 51 app and chinese all dissapeared but I still got a strip of the touch screen that is non functional.
  9. D2
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       #9  
    I have a QWERTZ keyboard and it types QWERTZ, but I would like it to type QWERTY.

    But the more pressing issue is the touchscreen has a huge dead zone!
  10. D2
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       #10  
    Brought it from another guy on a website that's a local version of trademe.

    I emailed him, and am going to visit and hopefully get it exchanged.

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