Apps missing!

woody73 · 12/06/2010, 05:00 PM

Backed up Pre with Palm and copied all files from USB, sent away for repair, o2 replaced phone because they couldn't fix it. Signed into my palm profile and copied all files back to usb, still can't get hold of my apps, some free, some paid for. Backup seems to have gone to state the old phone was in months ago with some old apps I had already removed! Any ideas??

Cantaffordit · 12/06/2010, 05:46 PM

have you tried to reinstall them from the app catalog? It will say "install for free" if you had previously purchased it.

woody73 · 12/10/2010, 06:32 AM

can only get free apps in the catalog , have tried everything but still can't see paid apps, I'm lost!

woody73 · 12/10/2010, 07:04 AM

I'm in the uk on O2, phone details just say it's an ROW phone. Not tried the full erase yet but tried "paid apps" in the catalog and nothing there, not tried the new profile either. Just trying full erase now

I'll let you know how it goes.

whodo_voodoo · 12/10/2010, 07:07 AM

You've probably checked this but thought I'd throw it out as a possibility: Is the phone running webOS 1.4.5? It almost sounds like its running an old version of webOS that doesn't support paid apps and certain other apps.

woody73 · 12/10/2010, 07:28 AM

Just done a full erase and it's now restoring all my old apps! why didn't it do that before, and why didn't I try that earlier! thanks GuyFromNam

12/06/2010, 05:00 PM	#1 (permalink)
woody73 Member Join Date: Oct 2009 Posts: 4 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Apps missing! Backed up Pre with Palm and copied all files from USB, sent away for repair, o2 replaced phone because they couldn't fix it. Signed into my palm profile and copied all files back to usb, still can't get hold of my apps, some free, some paid for. Backup seems to have gone to state the old phone was in months ago with some old apps I had already removed! Any ideas??
	Liked by

12/06/2010, 05:46 PM	#2 (permalink)
Cantaffordit Moderator Join Date: Jan 2010 Posts: 15,149 Likes Received: 958 Thanks: 3,804 Thanked 3,910 Times in 2,776 Posts	have you tried to reinstall them from the app catalog? It will say "install for free" if you had previously purchased it.
	Liked by

12/10/2010, 06:32 AM	#3 (permalink)
woody73 Member Join Date: Oct 2009 Posts: 4 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	can only get free apps in the catalog , have tried everything but still can't see paid apps, I'm lost!
	Liked by

12/10/2010, 07:04 AM	#4 (permalink)
woody73 Member Join Date: Oct 2009 Posts: 4 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	I'm in the uk on O2, phone details just say it's an ROW phone. Not tried the full erase yet but tried "paid apps" in the catalog and nothing there, not tried the new profile either. Just trying full erase now I'll let you know how it goes.
	Liked by

12/10/2010, 07:07 AM	#5 (permalink)
whodo_voodoo Member Join Date: May 2010 Posts: 147 Likes Received: 1 Thanks: 30 Thanked 24 Times in 17 Posts	You've probably checked this but thought I'd throw it out as a possibility: Is the phone running webOS 1.4.5? It almost sounds like its running an old version of webOS that doesn't support paid apps and certain other apps.
	Liked by

12/10/2010, 07:28 AM	#6 (permalink)
woody73 Member Join Date: Oct 2009 Posts: 4 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Just done a full erase and it's now restoring all my old apps! why didn't it do that before, and why didn't I try that earlier! thanks GuyFromNam
	Liked by

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