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  1.    #1  
    Hi all,

    In the past few days, I seem to have used up all my available storage space, to the point that I could not even update apps or get any new news in Newsroom.

    So I used Internalz to start to delete all the easy stuff, like all my podcasts in the drpodder folder.

    That did not fix the issue, so I got curious and ran a 'diagnostic' with the old app Xorg Tools, which showed me some various usage values.

    The one value that doesn't seem to make any sense to me is that it's saying # of crypto apps: 279!

    279 apps! I could not possibly have 279 apps. I know I purchased a ton of apps the last time I hand counted them (since there are no utilities that does these functions, hint!) I was up to about 150 apps.

    There doesn't seem to be anyway to externally keep a record of all the apps I purchased (the app catalog does not do what I am talking about), unless I do it all manually, ugh!

    If I delete the apps that I no longer use or need, then it's hard to find all the apps that I purchased using Palm App Catalog, it will only show you all the apps you are using, If you delete an app it will be removed from the list in 'show all apps' in Palm's App Catalog. Also, you have the problem of what happens when you doctor your phone, it now take me over 3 hours to have all those apps download back to the phone and there is no way to control that from happening.

    Ok, back to the problem of 279 apps, I don't think that's correct, so I was wondering if somehow some of the apps that I uninstalled long ago are still hanging around in some form.

    I also removed all my email accounts thinking that would free up some space, it did not.

    I did read someone's thread about email's not really being deleted. Maybe, even though I deleted the actual accounts the email itself was never deleted?

    Do we have a way to figuring out what is holding on to all this storage space?

    The only solution that I can think of, is to doctor my phone and I really don't what to do that considering we might be getting the 2.0 upgrade in a month or two.

    Thanks all for you comments and help!

    Rob
    Robert L
    Astoria Queens, N.Y.C
    - Palm Pre (Sprint) - formally Palm Treo 650
    Version 1.4.1.1
    Sprint Configuration 2.3
    Model: P100EWW
    Hardware Version: A
    Firmware: CC1.4(510)

  2. JLegacy's Avatar
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    #2  
    Hook up your phone in USB mode, see if that'll show you what's eating the space in that.
    And / or
    keep browsing through Internalz and see if there's unnecessary clutter.
    Someone more enlightened than myself might be able to point you to where apps are stored on the phone so you can see if there's really 279 apps installed.

    (My Pre Plus's storage is used up as well...But that's because I put 10 gigs of music on it and download hour long TV programs to watch.)

    I'm hoping a future device has 32gb of storage and or an SD slot.
    Peace, Freedom, Prosperity.

    If you have a complaint/request relating to webOS please use the Feedback & Feature Requests Form at the official site.
  3. #3  
    If you look an var/luna/data/attachments you'l find tons of stuff saved from email attachments, they don't take up a lot of space, unless you have a ton of them.

    There's also one that stores all mms stuff, even if you deleted it.
    Sent from my favorite gadget!
  4. #4  
    In the device there are more than one partition.
    The solution depends on what partition is full.
    Use a terminal app or ssh and type "df -h"
    Code:
    root@palm-webos-device:/var/home/root# df -h
    Filesystem                Size      Used Available Use% Mounted on
    rootfs                  441.7M    414.7M     27.0M  94% /
    /dev/root                31.0M     11.3M     19.7M  36% /boot
    /dev/mapper/store-root
                            441.7M    414.7M     27.0M  94% /
    /dev/mapper/store-root
                            441.7M    414.7M     27.0M  94% /dev/.static/dev
    tmpfs                     2.0M    156.0k      1.8M   8% /dev
    /dev/mapper/store-var
                            248.0M     86.7M    161.2M  35% /var
    /dev/mapper/store-log
                             38.7M      8.4M     30.3M  22% /var/log
    tmpfs                    64.0M    180.0k     63.8M   0% /tmp
    tmpfs                    16.0M     48.0k     16.0M   0% /var/run
    tmpfs                   119.5M         0    119.5M   0% /media/ram
    /dev/mapper/store-media
                              6.7G      4.0G      2.7G  59% /media/internal
    cryptofs                  6.7G      4.0G      2.7G  59% /media/cryptofs
    /dev/mapper/store-var
                            248.0M     86.7M    161.2M  35% /opt
    If your problem is in "/media/internal" (/media/cryptofs) free some stuff in USB mode from PC/MAC.
  5. #5  
    Quote Originally Posted by somline View Post
    In the device there are more than one partition.
    The solution depends on what partition is full.
    Use a terminal app or ssh and type "df -h"

    If your problem is in "/media/internal" (/media/cryptofs) free some stuff in USB mode from PC/MAC.
    And if you are on a MAC, make sure you empty the trash folder it creates on the USB drive of your phone.
    Clicking the Thanks button is a great way to say... well THANKS
    Phone Apps: Church Search, Tap for HELP
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  6.    #6  
    Quote Originally Posted by somline View Post
    In the device there are more than one partition.
    The solution depends on what partition is full.
    Use a terminal app or ssh and type "df -h"
    Code:
    root@palm-webos-device:/var/home/root# df -h
    Filesystem                Size      Used Available Use% Mounted on
    rootfs                  441.7M    414.7M     27.0M  94% /
    /dev/root                31.0M     11.3M     19.7M  36% /boot
    /dev/mapper/store-root
                            441.7M    414.7M     27.0M  94% /
    /dev/mapper/store-root
                            441.7M    414.7M     27.0M  94% /dev/.static/dev
    tmpfs                     2.0M    156.0k      1.8M   8% /dev
    /dev/mapper/store-var
                            248.0M     86.7M    161.2M  35% /var
    /dev/mapper/store-log
                             38.7M      8.4M     30.3M  22% /var/log
    tmpfs                    64.0M    180.0k     63.8M   0% /tmp
    tmpfs                    16.0M     48.0k     16.0M   0% /var/run
    tmpfs                   119.5M         0    119.5M   0% /media/ram
    /dev/mapper/store-media
                              6.7G      4.0G      2.7G  59% /media/internal
    cryptofs                  6.7G      4.0G      2.7G  59% /media/cryptofs
    /dev/mapper/store-var
                            248.0M     86.7M    161.2M  35% /opt
    If your problem is in "/media/internal" (/media/cryptofs) free some stuff in USB mode from PC/MAC.
    First, thank you everyone for offering a suggestion.

    Somline, thank you for that command, I think that is what I was looking for.

    I did delete all the stuff in luna... attachments, email the works. I had deleted all my email accounts.. ran though all those places and deleted all the junk.

    I'm now at a belief that it's really the apps that are taking the space.

    But I think it's junk apps, apps that have been deleted but not cleaned out.

    How on earth could I have 279 apps? That's what was reported using Xorg Tools Diagnostics, as I stated in my original message.

    I managed to be back 3GB, so I'm good for a while now.

    Now for the bad news, I dropped my Pre (for what I think will be the last time this Pre can handle being dropped)!

    This time, I believe the frame inside cracked. So it's now hard to slide it open and closed.

    I'm not sure how long I will be able to use it.

    I still have the insurance but I will not spend $100 to get a replacement when new hardware will be coming out.

    Heck, I never planned on waiting this long for something new.

    I don't know what to do at this point, and the rest of this particular conversation should be discussed in a different thread.

    Again, thanks to all about helping with my space issue.

    Rob

    PS Somline, is there some way to check for how many actual apps that I have installed compared to how many apps I have that might have been deleted but the housekeeping was never done on them, and they are still hanging around taking up space. Like I said, 279 just can be right.

    UPDATE: Somline, I looked at my number after running df -h, and they don't look that much different from your numbers. I don't know how much available space you have compared to me. I'm now at 3.7GB and if we have about the same numbers, I would suspect that you have around the same as me, if there are no more things to delete.
    Last edited by rlanza1054; 12/01/2010 at 11:07 PM.
    Robert L
    Astoria Queens, N.Y.C
    - Palm Pre (Sprint) - formally Palm Treo 650
    Version 1.4.1.1
    Sprint Configuration 2.3
    Model: P100EWW
    Hardware Version: A
    Firmware: CC1.4(510)

  7. #7  
    If you're having problems with space, try buying a Palm Pre Plus and swapping your comm board with the Pre Pluses. 16 gigs is awesome!
  8. #8  
    Sorry to hear about your new problem :-(
    Here are some tips how to evaluate used space:

    Check the USB portion:
    Code:
    cd /media/internal
    root@palm-webos-device:/media/internal# du -sh *
    96.0k	ClassicApps
    399.1M	DCIM
    288.0k	Open Source Information.pdf
    6.1M	Palm Pre.mp4
    7.8M	ScanCode
    64.0k	appdata
    7.0M	downloads
    916.7M	iPod_Control
    32.0k	id_rsa
    0	mountcfs.log
    13.3M	music
    1.9M	palmos
    695.5M	ppbackup
    2.4M	replay.sav
    11.3M	ringtones
    11.8M	saverestore
    2.6M	screencaptures
    224.0k	vba
    58.7M	video
    544.0k	virtual-keyboard
    1.8M	wallpapers
    1.0M	webos-patches.log
    96.0k	wirc
    2.9M	xorgtools
    As you can see I have around 59Mb Videos and 917Mb Music
    There 695Mb in ppbackup and I don't know what tool has created it.
    I think it was this backup app other than save/restore and I can delete it.

    Now go to the applications directory:
    Code:
    cd /media/cryptofs/apps/usr/palm/applications
    root@palm-webos-device:/media/cryptofs/apps/usr/palm/applications# du -sh *
    704.0k	ca.canucksoftware.filemgr
    4.8M	ca.canucksoftware.internalz
    1.1M	com.7p-group.bank-o-mat
    1.5M	com.7p-group.carfinder
    1.8M	com.7p-group.db-navigator
    1.2M	com.7p-group.kennzeichenfinder
    1.9M	com.8bitdevelopment.locatearama
    ----- and many more
    With the name of the directory (it's the appID) you can normally find out what app it is and how many space it is using.
    If you find apps, you already deleted I think it's save to delete this directory or better copy it to /media/internal for backup before remove.

    EDIT: To find out how many app, besides palm apps, you have in that directory type:
    Code:
    root@palm-webos-device:/media/cryptofs/apps/usr/palm/applications# ls -l | wc -l
    101
    So I have 101 apps besides palm apps.

    EDIT2: Not 100% correct. Some palm apps installed from the app cat are there e.g. Facebook, Mobilehotspot ...
    Last edited by somline; 12/02/2010 at 12:58 AM.
  9.    #9  
    Quote Originally Posted by somline View Post
    Sorry to hear about your new problem :-(
    Here are some tips how to evaluate used space:

    Check the USB portion:
    Code:
    cd /media/internal
    root@palm-webos-device:/media/internal# du -sh *
    96.0k    ClassicApps
    399.1M    DCIM
    288.0k    Open Source Information.pdf
    6.1M    Palm Pre.mp4
    7.8M    ScanCode
    64.0k    appdata
    7.0M    downloads
    916.7M    iPod_Control
    32.0k    id_rsa
    0    mountcfs.log
    13.3M    music
    1.9M    palmos
    695.5M    ppbackup
    2.4M    replay.sav
    11.3M    ringtones
    11.8M    saverestore
    2.6M    screencaptures
    224.0k    vba
    58.7M    video
    544.0k    virtual-keyboard
    1.8M    wallpapers
    1.0M    webos-patches.log
    96.0k    wirc
    2.9M    xorgtools
    As you can see I have around 59Mb Videos and 917Mb Music
    There 695Mb in ppbackup and I don't know what tool has created it.
    I think it was this backup app other than save/restore and I can delete it.

    Now go to the applications directory:
    Code:
    cd /media/cryptofs/apps/usr/palm/applications
    root@palm-webos-device:/media/cryptofs/apps/usr/palm/applications# du -sh *
    704.0k    ca.canucksoftware.filemgr
    4.8M    ca.canucksoftware.internalz
    1.1M    com.7p-group.bank-o-mat
    1.5M    com.7p-group.carfinder
    1.8M    com.7p-group.db-navigator
    1.2M    com.7p-group.kennzeichenfinder
    1.9M    com.8bitdevelopment.locatearama
    ----- and many more
    With the name of the directory (it's the appID) you can normally find out what app it is and how many space it is using.
    If you find apps, you already deleted I think it's save to delete this directory or better copy it to /media/internal for backup before remove.

    EDIT: To find out how many app, besides palm apps, you have in that directory type:
    Code:
    root@palm-webos-device:/media/cryptofs/apps/usr/palm/applications# ls -l | wc -l
    101
    So I have 101 apps besides palm apps.

    EDIT2: Not 100% correct. Some palm apps installed from the app cat are there e.g. Facebook, Mobilehotspot ...
    Wow, thanks!

    There are some great unix commands and I think these are what I'm looking for.

    I'll try them out after this message (plus it's real late for me, so I might have to work on this tomorrow, my eyes are already bloodshot for all the work today).

    Anyway, somehow these unix commands you gave me today and yesterday, somehow should be made into a simple app that people can use that don't know any unix at all (someone like me, although, I have taken some unix classes, I'm not a 'priestess', which is what I think a unix guru is called).

    I wanted Jason to add some size info into Internalz but I never got an answer from him but might be included in his next update.

    With Internalz you have to do, 'Info' on each folder to get the size information. To much work.

    With your unix commands, it lists what directories are taking up all the space at a quick glance.

    On another topic, I had always wanted an app or external app, that would save into some database, all the apps I purchased, there size, version number. It seems we need some kind of app manager.

    You can't possibly keep every single app you've purchased on the Pre (if you have been purchasing apps like crazy), there isn't the space for them.

    So if you delete an app that you aren't using that much, it will not show up in Palm's App Catalog, when you do show 'My Applications'. That will only show you the apps you purchased and have downloaded. The deleted apps don't show up in that list. So if you forget the name of a deleted app, how would be able to get it back. I would be forced to look for all my Palm Receipts in I get in my email.

    Not real practicable. So I wanted some kind of 'App Manager'.

    I guess it might have to be an external app, maybe running on your PC or Mac, maybe even a website.

    Unless, there is something Palm has that I don't know about?

    Thanks for letting me asked these questions!

    Rob
    Robert L
    Astoria Queens, N.Y.C
    - Palm Pre (Sprint) - formally Palm Treo 650
    Version 1.4.1.1
    Sprint Configuration 2.3
    Model: P100EWW
    Hardware Version: A
    Firmware: CC1.4(510)

  10.    #10  
    OK, with your help, I found some audio book from Audible in my Classic PalmOS directory. I had finally converted all my audio book from Audible using a utility (that was recommended by a Precentral user) and now have only one book in my music folder (no music on my Pre).

    So that cleared up some space.

    I ran both your other commands, and I guess I have to redo those commands from a PC so that I can print out the list, it's long.

    I ran the last command and it is indeed saying I have 279 apps?

    So have to go over the list and see what I have and really need to keep on the Pre.

    I probably have way to much for a Pre - (minus from Sprint).

    I now have about 4GB to play with, so I'm good right now.

    Thank you very very much for the help and support! I have to make sure I copy all the commands down, so I don't have to search for these messages in this thread later down the road.

    As I said, I wish there were a better way to manage all my apps, there has to be a tool, utility or app for that!

    Rob
    Robert L
    Astoria Queens, N.Y.C
    - Palm Pre (Sprint) - formally Palm Treo 650
    Version 1.4.1.1
    Sprint Configuration 2.3
    Model: P100EWW
    Hardware Version: A
    Firmware: CC1.4(510)

  11. Dic Doc's Avatar
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    52 Global Posts
    #11  
    Quote Originally Posted by pastorrich1 View Post
    And if you are on a MAC, make sure you empty the trash folder it creates on the USB drive of your phone.
    I just ran into this problem when I tried to add some music to my device. It said I was using 6.2 GB. I don't think I have that many apps (I do have 2 3-D games), and I deleted a couple of movies and it didn't seem to help. So this unemptied Mac trash folder makes sense. But I can't find it. Can you point me to the location of it?

    I don't know how to do command line Linux-type stuff. I know just enough to be dangerous with Preware and overclocking. And I've only had the Mac for a year, still have some trouble finding files at times. So feel free to dumb it down as much as you can.
  12. #12  
    Is it possible that the 279 app number is your apps from the app catalog and default apps, plus homebrew apps? I know mine is well over 200 all counted.
    "Patience, use the force, think." Obi-Wan


    Ready to try Preware? Get this first: Preware Homebrew Documentation
  13. #13  
    If you have sprint, you no longer have to pay100 deductible. Go see. They changed policy.

    Sent using taptalk.
  14. #14  
    i have a diferent, distribution, only have 4.7Gb for my use, can this be changed?

    root@palm-webos-device: df -h
    Filesystem Size Used Available Use% Mounted on
    rootfs 503.9M 386.9M 117.0M 77% /
    /dev/root 31.0M 11.3M 19.7M 36% /boot
    /dev/mapper/store-root
    503.9M 386.9M 117.0M 77% /
    /dev/mapper/store-root
    503.9M 386.9M 117.0M 77% /dev/.static/dev
    tmpfs 2.0M 152.0k 1.9M 7% /dev
    /dev/mapper/store-var
    2.0G 80.5M 1.9G 4% /var
    /dev/mapper/store-log
    54.2M 9.8M 44.5M 18% /var/log
    tmpfs 128.0M 168.0k 127.8M 0% /tmp
    tmpfs 32.0M 28.0k 32.0M 0% /var/run
    tmpfs 119.5M 0 119.5M 0% /media/ram
    /dev/mapper/store-media
    4.7G 427.2M 4.2G 9% /media/internal
    cryptofs 4.7G 427.2M 4.2G 9% /media/cryptofs
    Last edited by cervantescs; 01/27/2011 at 07:37 AM. Reason: add text

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