09/13/2010, 11:57 PM
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#1 (permalink) |
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Location: Chicago, IL
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I love palm. I had a touchstone and it wasnt charging my phone, so I bought a new touchstone back cover (my old one was beat up). It didnt work so I chatted with Palm about it. And after some small troubleshooting i see the following message pop up:
"I see you as a loyal customer of Palm and would be glad to ship you replacement touchstone." Boom done. That is really what makes me a loyal customer, besides just liking the way they do things. |
09/14/2010, 12:19 AM
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#2 (permalink) |
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![]() Join Date: Oct 2009
Location: Supratown, USA
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sweet. I had a problem with my centro (i think that was the one, had a few palms) years ago mind you.
it wasn't charging up all the way and the connector on the charger was a lil iffy it seemed, but I tried with another charger I had and same deal. Palm customer service was really nice and said well since your a loyal customer i'll send you a battery, since I said I had extra chargers. The rep kept saying well if there is a problem with the charger I can send you another.. Yadda yadda yadda. Anyways package arrived with a battery, charger and that battery charger thing! I too love Palm. |
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| customer service, palm pre, touchstone |
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