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  1.    #1  
    I have had a recurring problem with my Pre Plus on Verizon, that is not consistent. Sometimes when receiving calls I will answer but there won't be any audio, I just hear silence, but if I turn on the speaker phone it works just fine. Most often this occurs when my fiance calls, who has a pre plus on verizon as well. I have no clue how to diagnose this problem, or even make it happen to show anyone, as it doesn't happen every time.

    Any ideas?
  2. #2  
    Headphone jack. Go into a call and mess with some headphones plugging and unplugging them until the proximity sensor turns the screen off and your good. Mine had this problem once and I have since stopped using the jack.
    "It is innocent, unless found Gu1l7y.
  3. #3  
    do a search. It's an easy fix.

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