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  1. Crimson's Avatar
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       #1  
    I need to make an insurance claim on my wife's phone because the screen is cracked after she dropped it. What is the best way to factory reset the phone so all my information including apps/preware/patches/etc is gone?
  2. #2  
    Full erase and webOS Doctor I believe
  3. Crimson's Avatar
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       #3  
    Should I do the secure erase?
  4. #4  
    I did the secure erase & webos doctor like mentioned above. It makes the phone factory.
  5. #5  
    Quote Originally Posted by Crimson View Post
    Should I do the secure erase?
    That is exactly what I would do. (...after verifying I had everything I wanted to keep backed up to my notebook).
  6. #6  
    How does one get their paid Apps back after a visit to the doctor?
  7. #7  
    Quote Originally Posted by jamhandman View Post
    How does one get their paid Apps back after a visit to the doctor?
    They are part of your Palm Profile. When the Dr. is done you sign into your profile and voila... it all starts downloading.
  8. #8  
    Quote Originally Posted by Crimson View Post
    Should I do the secure erase?
    That is all I would do. It is being replaced for a crack. Nobody cares if it is patched.

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