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  1.    #1  
    My Pre's plastic power button on top appears to be broken. I popped it out and it looks like one of the tabs broke. I can use it to power on and off the phone but it has a "squishy" feel to it and is difficult to use.

    Does anyone know if anybody sells the plastic button? I called Palm, no luck. I don't really want to take it to a Sprint Repair Center because I'm currently overclocked with Preware and patches, etc. I don't want to go to the trouble of removing everything.

    I don't mind paying for the button, it's pretty easy to replace, I just wondered if any place has them for sale.
  2. #2  
    Not that I have seen
  3. #3  
    these are the only repair parts I have found, at all.

    Palm Pre Repair | Palm Pre Lcd | Broken | Fix | Repairs

    Sprint Pre- Meta-Doctor 2.1.0 w/Flash

    Everything is Amazing & Nobody is Happy, "People with their mobile phones, "uh... oh... it won't..."... GIVE IT A SECOND... IT'S GOING TO SPACE!" Louis C.K.
  4. #4  
    you would need to take it back to the store where you got it for replacement most likely . who knows maybe you"ll get a new phone and not a referb.
    ĦṔ-Ḷṫ-Ŧḯη
    Here is a direct link to webOS Doc for all carriers
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  5.    #5  
    Quote Originally Posted by Shadavis08 View Post
    you would need to take it back to the store where you got it for replacement most likely . who knows maybe you"ll get a new phone and not a referb.
    I don't want to get a replacement phone, this is a launch day Pre and I've had no trouble with it...would like to keep it.

    I suppose I can try taking it to a Sprint Repair Center and see if they have a new button that they could give me.
  6. #6  
    I've seen them personally on eBay now and then. its slightly hard to come by such a specific piece. But I bet you can find it somewhere on eBay.
  7. #7  
    I know people have had success taking it to Sprint repair centers with the button physically off already, and the tech has just popped a new one on. YMMV, some stores are pickier than others. I know for a fact my shop doesn't care if the phone is patched to kingdome come, as long as the problem isn't an internal operational one. Even then, I don't think they'd care, the tech at my shop asked how I overclocked mine, so........never hurts to go in, show them the button, tell them you know how to put it on, and see if they just give you one.
  8.    #8  
    Thanks for the replies...I'll probably try a Sprint repair center.
  9. #9  
    The power button on my partner's Pre stopped working altogether, so we took it to a Sprint Repair Center and they replaced "the spongy thing" underneath it in about 20 minutes. Works perfectly now, so definitely try that.
  10. #10  
    Quote Originally Posted by shifted View Post
    The power button on my partner's Pre stopped working altogether, so we took it to a Sprint Repair Center and they replaced "the spongy thing" underneath it in about 20 minutes. Works perfectly now, so definitely try that.


    SAME HERE. Called Sprint Store, its a known issue. They told me when a Pre came in, for return, or refurb for another one, they would take the button and fix mine. They called in about 3 days, I went in, 15 mins later, like brand new!

    Must be an actual Sprint Corp store, not a private affiliate that sells Sprint..
    I have always been a "Phone" person. My love of "Phones" started at an early age. Avatar to the left, is circa 1952, see the sparkle in my lil toddler eyes
    Cell History: Bag Phone, Brick Phone, Various Micro Tacs, Treo's, Centro, the PRE!


    I Pre

  11. #11  
    Just go to a junkyard and find the parts you need there. I'm sure they have some totaled pres. Oh wait.... You're talking about phones.
  12.    #12  
    I called my local Sprint store, they said they have the plastic power button but there is a spring underneath it and they don't have the springs.

    When I popped off the plastic button, I didn't see any spring inside it, unless it flew out. I do know one of the tabs on the power button is broken so I'm not sure what to do at this point.
  13. #13  
    do you think it's from keeping the phone in your pocket or from overuse?
  14.    #14  
    Quote Originally Posted by lenmac08 View Post
    do you think it's from keeping the phone in your pocket or from overuse?
    I think overuse probably. It's a launch day Pre and it was working fine until recently. I haven't dropped it or anything. I think it's just the nature of the design, pressing it constantly will eventually wear it out.
  15. philbw's Avatar
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    #15  
    Cut a small rectangle piece of balloon a tiny bit smaller than the power button. Pop the button out and put the balloon piece in the hole. Put the button back in and it's as good as new.

    - Phil -
  16.    #16  
    Quote Originally Posted by BoraWare View Post
    Cut a small rectangle piece of balloon a tiny bit smaller than the power button. Pop the button out and put the balloon piece in the hole. Put the button back in and it's as good as new.
    I tried something similar, I used piece of rubber band and also a piece of paper. Both times they interfered with the button activating the switch itself. I would press down and nothing happened.

    Maybe I'll take a spring out of a pen and cut it down to see if I can get something like that to work.
  17. #17  
    the rubberband or balloon solution didn't work for me. I used a piece of a eraser. It happened to me on my launch day att pre plus. I cut a small piece of eraser the size of the button only thinner and now my button works perfect
    Palm Pro->m505->Zodiac 2->Treo 680->Treo Pro->Pre+
  18. #18  
    Take it to the sprint store they will fix it for free =)
    i had volume rocker issues (week or 2 ago) i took mine they fixed the rocker and also fixed the power button (even though i didn't have any issues with it ) Plus the tech dude gave me new back cover for my phone for free...i was highly satisfied with the experience.....
  19. #19  
    My power button has been messed up for a few months now. If the sprint store doesn't fix it for me how did you guys pop the button off? That way I could try the eraser or balloon trick. I'm afraid of making it worse.
  20. #20  
    Quote Originally Posted by BoraWare View Post
    Cut a small rectangle piece of balloon a tiny bit smaller than the power button. Pop the button out and put the balloon piece in the hole. Put the button back in and it's as good as new.

    - Phil -


    This is the answer that worked for me...on two different Pre's:

    http://forums.precentral.net/palm-pr...ml#post2337837


    I suggest using a higher quality balloon. I bought one at Hallmark for less then a dollar...and it seemed a tad thicker than a standard balloon.
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