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  1.    #1  
    Sorry for a second thread on this but i couldn't find the other one. Im operating a vista machine, I have installed, uninstalled, rebooted, installed and done everything the forums have suggested and still nothing. I got it to work once and then got a new phone and now it will not work again and yes its in dev mode. We have four Pre's and none of them will work..............HELP!
  2. #2  
    Try restarting the PC and if that doesn't work manually reenable the novacom driver
  3. #3  
    make sure the phone is completely booted before plugging in in to the pc.

    also, make sure you use the palm-branded cable. I've found some of the cheaper cables don't work for data (but they work for charging... Not sure why)
  4. #4  
    For future reference: if you are having problems locating a thread in which you previously posted, click on your screen name in the upper right corner of the forum listings. Then go to statistics. The top box has a link that will take you to all your previous posts.
  5. #5  
    Quote Originally Posted by Cantaffordit View Post
    make sure the phone is completely booted before plugging in in to the pc.

    also, make sure you use the palm-branded cable. I've found some of the cheaper cables don't work for data (but they work for charging... Not sure why)
    Maybe because their imitations.. I had to throw one away lately. (:-(
  6. d1sq0's Avatar
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    #6  
    my pre will not go into USB mode when plugged into any PC. UGH!!!!
  7.    #7  
    Palm cable, check. Rebooted fully, check. Manually re enable please explain yourself, I have opened the palm folder in program files and manually installed the exe for that and still nothing.
  8.    #8  
    got it to work, switched usb ports but where is preware on precentral apps? cant find it thru quick install.
  9. #9  
    It is in webos internals apps
  10. jcash74#WN's Avatar
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    #10  
    I had no problem with the Novacomm drivers, but am unable to get the diagnostic drivers to work. I need the phone to go into diagnostic mode for the nextgenserver unlock method, these drivers are supposed to be automatic but I get nothing....

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