Results 1 to 9 of 9
  1.    #1  
    my palm pre will not give me the option of USB or charge any more.
  2. #2  
    what system are you using ? vista home windows xp ?

    you need to restart novacom driver is all
    did you restart your phone while it was plugged into the computer, this sometimes cause the novacom driver to hang up
    ĦṔ-Ḷṫ-Ŧḯη
    Here is a direct link to webOS Doc for all carriers
    http://www.webos-internals.org/wiki/...octor_Versions
    P.S. if i have helped you and you are thankful please hit the thanks button to the right---->
  3.    #3  
    windows xp
  4.    #4  
    How do I restart novacom driver
  5. #5  
    not sure if this will work with xp but you can try it . bring up start menu and in the search box type in run and hit enter . then click on run and type in - services.msc - hit enter and then when the window pops up scroll down to palm novacom highlight it by clicking on it and right click and hit restart. then plug in the pre to computer
    ĦṔ-Ḷṫ-Ŧḯη
    Here is a direct link to webOS Doc for all carriers
    http://www.webos-internals.org/wiki/...octor_Versions
    P.S. if i have helped you and you are thankful please hit the thanks button to the right---->
  6.    #6  
    What is the orange button?
  7. #7  
    the orange button is the same as the grey button on the preplus . it is the bottom button on the far left hand side of the keyboard.
    ĦṔ-Ḷṫ-Ŧḯη
    Here is a direct link to webOS Doc for all carriers
    http://www.webos-internals.org/wiki/...octor_Versions
    P.S. if i have helped you and you are thankful please hit the thanks button to the right---->
  8. #8  
    if this option does not work for you getting the usb/charge options just try restarting both your phone and computer . but make sure the phone is not plugged in first. and anytime from now on that your phone does a restart make sure you unplug it from computer first. and you wont have this issue.
    ĦṔ-Ḷṫ-Ŧḯη
    Here is a direct link to webOS Doc for all carriers
    http://www.webos-internals.org/wiki/...octor_Versions
    P.S. if i have helped you and you are thankful please hit the thanks button to the right---->
  9.    #9  
    Thank you for all your help and patience but I had to take my pre back and exchange it this morning now I am up and running.

Posting Permissions