"Install Failed" For every app - Page 6

atalbert · 05/15/2010, 10:54 AM

Thank God for this forum! I just had this happen on three updates to apps and thought it was my phone. Before doing anything I decided to check here. You guys have saved me hours of useless effort! Particularly important this weekend since my grandson's birthday party is tomorrow and I have a lot to do!

Thanks.

Tony

sothrowd08 · 05/15/2010, 11:06 AM

Quote:

Originally Posted by 7texas3

My Facebook app refuses to load at all; it just stays on the 'card', and never goes full-screen, just sits there, as if it was trying to come up on screen, but it never does. What is going on with that?

oh my god. You'll be just fine without facebook for a couple days.

SabrinaD · 05/15/2010, 11:07 AM

Hmm- I am on Verizon and still experiencing this issue.

meriwether · 05/15/2010, 11:14 AM

Quote:

Originally Posted by JuJulian1987

Same here. Just today my new App Titan Stopwatch was released. And nobody is able to install it. This needs to be fixed fast!!! Some people think that this is a fault by the devs. Please someone with permission needs to post this at the precentral blog so that the app reviews wont get to bad!! I'm not able to install any Application! (Germany, o2)

I tried to install your app and got the message. I thought it was just the one app, I guess it was all of them. I hope they fix it soon.

casiouser · 05/15/2010, 11:24 AM

It seems to be draining my battery faster. It is like it will try and download and install again every so often. I get the prompt on my screen where it says "download failed", but i hadnt tried to redownload it.

sed51329 · 11:28 AM

I have been putting of doctoring my phone for a few months. Some lagging issues have popped up which I'm sure are related to the multiple updates and patch installs and uninstalls over the last six months.

guess which day I decided to finally doctor? The day this happens. Not a single app is installing, so I only have preinstalled.

Damnit.

mpfef · 05/15/2010, 11:29 AM

Same here, I doctored this morning before I found out about this app catalog problem. I wanted to clear out any of the tweaking I did to the GPS/A-GPS system (I'm on Verizon), and of course I decided to do that today, so I'm stuck with the preinstalled stuff (plus Preware) - but it would be nice to get Tweed and the Facebook app back.

mcericx · 05/15/2010, 11:32 AM

Quote:

Originally Posted by casiouser

It seems to be draining my battery faster. It is like it will try and download and install again every so often. I get the prompt on my screen where it says "download failed", but i hadnt tried to redownload it.

just go the shopping bag and choose 'pause all downloads' in the upper left menu.

ChaosMarine03 · 05/15/2010, 11:33 AM

12:30 in NoVa and still messe up here. I found the "Do Not Install" fix before I checked here tho and just assumed it was a server side error. Of course this happens on the day I was about to buy my first 3D game

(btw any suggestions on which is better? Asphalt, NFSU, or Driver?)

**mamouton** · 05/15/2010, 11:48 AM

all of them are nice NFSU and Asphalt use the accelormeter (sp) Driver you use a touch pad

Cantaffordit · 05/15/2010, 11:55 AM

didn't this happen I europe right before they turned up paid aps in europe?

is it possible that this is in prep for the at&t launch of 1.4.2?

if so, it would be good to have a notification. I don't recall them warning the last time, either.

ngk · 12:06 PM

Quote:

Originally Posted by mike_pre

I wonder how much time pepople have spent on this "issue" with people restarting, trying every work around they can find, calling into support, Doctoring their Pres, etc...Everyone that has a pre has a profile that they used to setup up there Pre. Would it be too much to ask Palm/Sprint, to send out an email to the registered profile emails that their are technical issues with the App Catalog and get this, we will send out an update when the issues re resolved...Call me crazy, but that might be a good way to improve the customer experience when issues do arise. Or maybe a big message when you launch the App Catalog that is currently unavailable????

Good thought, but cant because there was never a EULA to accept emails from the dev - Palm. Unless there was a checkbox i missed somewhere...but pretty sure they never collected palm profile email addresses to send out emails or they would have asked for permission.

NGK

p.s. the update I recieved from Palm internally - I was the first call to internal support, at least this guy's first call of the day, and was clueless - he took a log of his personal device (which was exhibiting issue), and my contact info to get back to me - slow go'ins

thebrownswin · 05/15/2010, 12:11 PM

Palm = FAIL, this is unacceptable even though they are smaller than Apple how can this be tolerated. Developers are losing out right now...EVO can't get here soon enough in my opinion right now.

Cantaffordit · 05/15/2010, 12:12 PM

hey everyone,
I was just ablle to revert back and use the app, but the results might not be any better. I just tried it with 'redbox' and got it to run. After the failed update, I tried a second time from the same screen. It asked to confirm and I ansered 'no' and then closed the catalog.

then I was able to launch the app. The downside it it took e back to first use TOS and set itself up again.

I assume if I did that with a game or app that stores data...that I would have lost that data.

so, pick your poison?

TheLorax68 · 05/15/2010, 12:14 PM

I bought one app last night and ran the update for other loaded apps and now 16 apps are nonfunctional! BLAST!

Andreas · 05/15/2010, 12:17 PM

Havent been able to download apps in 5½ months and here you cry after a few hours downtime.

jensbob · 05/15/2010, 12:18 PM

i just turned back the date to april and it worked like charm...

Cheers, Jens

Edit: Maybe an outdated certificate... or something

Fountainhead · 05/15/2010, 12:34 PM

Posted this on front page comments but here goes again..
Am I to understand that all apps on the Pre/Pixi are registered in the "Cloud" and there is a synchronization between the app store and the phone? So that when people reboot the phone it queries the store and the store tells the phone "oh you don't have any apps registered, so wipe that extraneous garbage off your file system" and then your apps are gone? Is that incorrect? I can't think of any other reason the phone would wipe itself unless it's working integrally with the appstore.
Does this in theory mean that if Apple,oops, I mean Palm, can remove an app from the store and if you reboot the phone checks with the Palm app store and if they remove the app from the store, the phone removes it also?

jdod · 05/15/2010, 12:34 PM

OK, I have re-connected with webOSQI on my Windows 7 Desktop, had been previously using XP. Do I go ahead and start the homebew process over, getting all that back in place? Or do I wait until Palm gets their act together and fixes this and my Pre is working correctly without homebrew?

Any thoughts?

(Though this has totally sideswiped my Saturday, and am not happy about what has happened at all, no way am I leaving platforms because of this. Stuff happens.)

LurkerX · 05/15/2010, 12:35 PM

Hah, excellent. You are right. It works with the date rolled back. Extremely likely just a certificate thing.

05/15/2010, 10:54 AM	#101 (permalink)
atalbert Member Join Date: Jul 2009 Location: Odessa, TX Posts: 76 Likes Received: 0 Thanks: 9 Thanked 7 Times in 3 Posts	Thanks! Thank God for this forum! I just had this happen on three updates to apps and thought it was my phone. Before doing anything I decided to check here. You guys have saved me hours of useless effort! Particularly important this weekend since my grandson's birthday party is tomorrow and I have a lot to do! Thanks. Tony __________________ metus delenda est "The only thing necessary for the triumph of evil is for good men to do nothing." -- Edmund Burke "The tree of liberty must be refreshed from time to time with the blood of patriots & tyrants." -- Thomas Jefferson "Remember, it's not the fall that kills you, it's the sudden stop when you reach the bottom." -- Jumpmaster, Ft. Benning, 1965
	Liked by

05/15/2010, 11:07 AM	#103 (permalink)
SabrinaD Member Join Date: Feb 2010 Posts: 14 Likes Received: 1 Thanks: 2 Thanked 0 Times in 0 Posts	Hmm- I am on Verizon and still experiencing this issue.
	Liked by

05/15/2010, 11:24 AM	#105 (permalink)
casiouser Member Join Date: Sep 2007 Location: Chattanooga, TN Posts: 338 Likes Received: 4 Thanks: 26 Thanked 13 Times in 11 Posts	It seems to be draining my battery faster. It is like it will try and download and install again every so often. I get the prompt on my screen where it says "download failed", but i hadnt tried to redownload it.
	Liked by

05/15/2010, 11:27 AM	#106 (permalink)
sed51329 Member Join Date: Jul 2009 Posts: 44 Likes Received: 5 Thanks: 22 Thanked 9 Times in 4 Posts	I have been putting of doctoring my phone for a few months. Some lagging issues have popped up which I'm sure are related to the multiple updates and patch installs and uninstalls over the last six months. guess which day I decided to finally doctor? The day this happens. Not a single app is installing, so I only have preinstalled. Damnit. Last edited by sed51329; 05/15/2010 at 11:28 AM. Reason: Typos.
	Liked by

05/15/2010, 11:29 AM	#107 (permalink)
mpfef Member Join Date: May 2010 Location: Oklahoma City, OK Posts: 180 Likes Received: 0 Thanks: 25 Thanked 42 Times in 26 Posts	Same here, I doctored this morning before I found out about this app catalog problem. I wanted to clear out any of the tweaking I did to the GPS/A-GPS system (I'm on Verizon), and of course I decided to do that today, so I'm stuck with the preinstalled stuff (plus Preware) - but it would be nice to get Tweed and the Facebook app back.
	Liked by

05/15/2010, 11:33 AM	#109 (permalink)
ChaosMarine03 Member Join Date: Aug 2009 Posts: 286 Likes Received: 0 Thanks: 7 Thanked 19 Times in 15 Posts	12:30 in NoVa and still messe up here. I found the "Do Not Install" fix before I checked here tho and just assumed it was a server side error. Of course this happens on the day I was about to buy my first 3D game (btw any suggestions on which is better? Asphalt, NFSU, or Driver?)
	Liked by

05/15/2010, 11:48 AM	#110 (permalink)
mamouton Forum Leader Join Date: Jan 2007 Location: Fort Worth, TX Posts: 5,771 Likes Received: 5 Thanks: 796 Thanked 1,165 Times in 801 Posts	all of them are nice NFSU and Asphalt use the accelormeter (sp) Driver you use a touch pad __________________ My contributions to customizing the Palm Pre. Browser Mega Mix\|Email Mega Mix\|Additional Sync Days\| Disable Various Phone Sounds\|Priority Discard Buttons\| Sign up for SugarSync Get 500MB extra space Sign up for Dropbox Get 250MB extra space
	Liked by

05/15/2010, 11:55 AM	#111 (permalink)
Cantaffordit Moderator Join Date: Jan 2010 Posts: 15,150 Likes Received: 958 Thanks: 3,804 Thanked 3,911 Times in 2,777 Posts	didn't this happen I europe right before they turned up paid aps in europe? is it possible that this is in prep for the at&t launch of 1.4.2? if so, it would be good to have a notification. I don't recall them warning the last time, either.
	Liked by

05/15/2010, 12:11 PM	#113 (permalink)
thebrownswin Member Join Date: Jun 2009 Posts: 14 Likes Received: 0 Thanks: 4 Thanked 0 Times in 0 Posts	Palm = FAIL, this is unacceptable even though they are smaller than Apple how can this be tolerated. Developers are losing out right now...EVO can't get here soon enough in my opinion right now.
	Liked by

05/15/2010, 12:12 PM	#114 (permalink)
Cantaffordit Moderator Join Date: Jan 2010 Posts: 15,150 Likes Received: 958 Thanks: 3,804 Thanked 3,911 Times in 2,777 Posts	hey everyone, I was just ablle to revert back and use the app, but the results might not be any better. I just tried it with 'redbox' and got it to run. After the failed update, I tried a second time from the same screen. It asked to confirm and I ansered 'no' and then closed the catalog. then I was able to launch the app. The downside it it took e back to first use TOS and set itself up again. I assume if I did that with a game or app that stores data...that I would have lost that data. so, pick your poison? __________________ . Some people say "If you can't beat them, join them". I say "If you can't beat them, beat them", because they will be expecting you to join them, so you will have the element of surprise.
	Liked by

05/15/2010, 12:14 PM	#115 (permalink)
TheLorax68 Member Join Date: May 2010 Posts: 1 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Aarrgh! I bought one app last night and ran the update for other loaded apps and now 16 apps are nonfunctional! BLAST!
	Liked by

05/15/2010, 12:17 PM	#116 (permalink)
Andreas Member Join Date: Mar 2002 Location: SE Posts: 813 Likes Received: 33 Thanks: 50 Thanked 34 Times in 28 Posts	Havent been able to download apps in 5½ months and here you cry after a few hours downtime.
	Liked by

05/15/2010, 12:18 PM	#117 (permalink)
jensbob Member Join Date: Apr 2010 Posts: 2 Likes Received: 0 Thanks: 0 Thanked 6 Times in 1 Post	Workaround i just turned back the date to april and it worked like charm... Cheers, Jens Edit: Maybe an outdated certificate... or something
	Liked by Thanked by Dieter Bohn, SportingLions, Stefan K, Syphon, xanthinealkaloid, zerohot

05/15/2010, 12:34 PM	#118 (permalink)
Fountainhead Member Join Date: Mar 2010 Location: Mickey Land FL Posts: 124 Likes Received: 0 Thanks: 12 Thanked 7 Times in 5 Posts	Posted this on front page comments but here goes again.. Am I to understand that all apps on the Pre/Pixi are registered in the "Cloud" and there is a synchronization between the app store and the phone? So that when people reboot the phone it queries the store and the store tells the phone "oh you don't have any apps registered, so wipe that extraneous garbage off your file system" and then your apps are gone? Is that incorrect? I can't think of any other reason the phone would wipe itself unless it's working integrally with the appstore. Does this in theory mean that if Apple,oops, I mean Palm, can remove an app from the store and if you reboot the phone checks with the Palm app store and if they remove the app from the store, the phone removes it also?
	Liked by

05/15/2010, 12:34 PM	#119 (permalink)
jdod Member Join Date: Jul 2008 Location: Sugar Land, TX Posts: 856 Likes Received: 28 Thanks: 91 Thanked 75 Times in 58 Posts	OK, I have re-connected with webOSQI on my Windows 7 Desktop, had been previously using XP. Do I go ahead and start the homebew process over, getting all that back in place? Or do I wait until Palm gets their act together and fixes this and my Pre is working correctly without homebrew? Any thoughts? (Though this has totally sideswiped my Saturday, and am not happy about what has happened at all, no way am I leaving platforms because of this. Stuff happens.) __________________ Sprint since 01/06/99: Sanyo SCP-4500 -> Audiovox PPC-6700 -> Palm Treo 755p -> Palm Centro -> Palm Pre 1.4.5
	Liked by

05/15/2010, 12:35 PM	#120 (permalink)
LurkerX Member Join Date: Sep 2009 Posts: 357 Likes Received: 41 Thanks: 47 Thanked 86 Times in 47 Posts	Hah, excellent. You are right. It works with the date rolled back. Extremely likely just a certificate thing.
	Liked by

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

LinkBacks (?) LinkBack to this Thread: http://forums.webosnation.com/palm-pre-pre-plus/246608-install-failed-every-app.html
Posted By	For	Type	Date
Application Updates - "Install Failed' - Palm Pre and Palm Pixi Forums	This thread	Refback	05/15/2010 09:23 AM