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  1.    #1  
    Hi All,

    I got a replacement Pre Plus in the mail and need to transport the old battery to the new device, but it seems to be stuck. I have the cover removed and have pulled on the black tab, but only the left side of the battery is coming out (looking head on at it from the back). The right side of the battery looks like it's physically separating from the side "wall" of the battery but will not remove as a whole which makes me a bit nervous.

    Any tips, comments or suggestions?

    Regards,

    Charlie
    Last edited by lokigoki; 04/29/2010 at 10:32 AM. Reason: I put "times" instead of "tips." he he he
  2. #2  
    What carrier are you on?

    If Sprint, try taking it to a Sprint repair center.
    My device history:

    - Jim J.

    (On Sprint for many years)
  3. squeff's Avatar
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    #3  
    Quote Originally Posted by jjeffcoat View Post
    What carrier are you on?

    If Sprint, try taking it to a Sprint repair center.
    The person that asked the question has a Pre Plus, so not Sprint.

    But the advice is good and should pertain to other carriers.
  4. #4  
    Quote Originally Posted by squeff View Post
    The person that asked the question has a Pre Plus, so not Sprint.
    My bad.
    My device history:

    - Jim J.

    (On Sprint for many years)
  5.    #5  
    It's a Pre Plus so Verizon; I appreciate the suggestion, though.

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