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  1. #21  
    Quote Originally Posted by Goingbended View Post
    use the doctor
    and lose the free EA games??!!!!
  2. #22  
    We don't have that update in Spain (Movistar). Lucky for Us
  3. #23  
    Hey guys, to be safe you should have a look at http://forums.precentral.net/palm-pr...e-updates.html - you could royally screw your device over if you update your firmware without doing these things.

    I know some of you have successfully upgraded already with modifications installed (are you crazy?) but the degree of damage is based on what files Palm actually change with the new firmware - you may be able to install one OTA firmware with no ill effects, whereas another firmware will fry your phone.

    Take a look
  4. jumpedup's Avatar
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    #24  
    Quote Originally Posted by peabrain View Post
    and lose the free EA games??!!!!
    Updated on O2 UK from 1.4.1 to 1.4.1. App catalog down to < 100 (this also happened at first when upgrading from 1.4.0 to 1.4.1).

    All previously downloaded apps (inc. Monopoly and NFSU free versions) still on phone.
  5. maruku's Avatar
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    #25  
    I need to let my father know that he shouldn't install it... otherwise I'm dead... (that is because I pushed him to buy the best phone with the bes OS in the World!!!)

    Anyway, hope that Palm give us a good new in short time, giving us back paid and free apps alltogether!

    Cheers from Spain!
  6. #26  
    official german o2 pre activated and ever running on a german eplus sim:

    i have no incoming webos141 update available for download
  7. #27  
    Quote Originally Posted by ChasT View Post
    I will hold off doing the update until there are more reports on how others have got on. Feel I ought to remove 800 file first, just to be safe.
    In the end I got fed up with it asking to install the update each time I put my Pre on the TS, so I removed the 800 MHz file via WOSQI, did the update and then installed Super PreKernel to get 800 back on again.

    All working fine again, except for only 61 apps in the catalog
    Thought of the day :
    No sense being pessimistic, it probably wouldn't work anyway
  8. #28  
    Quote Originally Posted by tomi666 View Post
    Excuse me Mr. Rubinstein. I know this is only a minor update and I'm just a dirty, rotten unofficial user, but we had a deal I would be getting the updates first
    Seeing as this update seems to be more of a bug/annoyance than an upgrade I don't think you should feel too bad about that
  9. #29  
    Quote Originally Posted by tomi666 View Post
    Excuse me Mr. Rubinstein. I know this is only a minor update and I'm just a dirty, rotten unofficial user, but we had a deal I would be getting the updates first
    Look at the positive side: now all other also don't have any paid apps. Maybe this will speed up fixing our problem as well :-)
  10. Andreas's Avatar
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    #30  
    Due to App Catalog performance issues palm wont be able to allow all countries access at the same time. Hence its time for the official countries to stand back and have 4 months of no apps while the ROW users gets some quality time and full user experience. Im sure you understand, after all we are a community.

    On a serious note maybe its just an update to sort out issues related to the upcoming launch on new carriers and they soon will have it back to normal?
    Last edited by Andreas; 04/23/2010 at 07:53 AM.
    Treo 180 270 600 650 Centro Pre Pr3 tPad tPad4G
  11. robdos's Avatar
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    #31  
    Contacted support;

    13:51 Rob: ok
    13:51 G. Rocha: I understand you are having problems with the application catalogue, correct?
    13:51 Rob: yip
    13:53 G. Rocha: I apologize for this inconvenience. We are aware of this problem and investigating.
    13:53 G. Rocha: We will require your phone's logs in order to correct it.
    13:53 Rob: okay, so I just wait?
    13:54 G. Rocha: I will show you how to get the logs.
    13:54 Rob: where do I send the logs?
    13:54 G. Rocha: I will give you the email address in a second.
    13:54 Rob: ok
    13:54 G. Rocha: Please open the phone application.
    13:54 Rob: ok
    13:55 G. Rocha: Dial: #*5647# and press Send.
    13:55 Rob: "Collect Logs"
    13:55 G. Rocha: You should have an option called quick log create.
    13:56 Rob: creating.....
    13:56 Rob: created log dump. Shall I email it?
    13:56 G. Rocha: Did you select the quick log create option?
    13:56 Rob: yeah
    13:57 G. Rocha: Please email to the following address:
    13:57 G. Rocha: qenglishfax@next.com.ar
    13:59 G. Rocha: Next is the name of this support centre.
    14:00 Rob: ok I sent it
    14:00 Rob: now what happens
    14:02 G. Rocha: Our technicians will receive it and analyse the issue. If you would be so kind as to provide us with a phone number we will call you as soon as we have any updates.

    I will post back when they call....
  12. Jimbode's Avatar
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    #32  
    Quote Originally Posted by robdos View Post
    Contacted support;

    13:51 Rob: ok
    13:51 G. Rocha: I understand you are having problems with the application catalogue, correct?
    13:51 Rob: yip
    13:53 G. Rocha: I apologize for this inconvenience. We are aware of this problem and investigating.
    13:53 G. Rocha: We will require your phone's logs in order to correct it.
    13:53 Rob: okay, so I just wait?
    13:54 G. Rocha: I will show you how to get the logs.
    13:54 Rob: where do I send the logs?
    13:54 G. Rocha: I will give you the email address in a second.
    13:54 Rob: ok
    13:54 G. Rocha: Please open the phone application.
    13:54 Rob: ok
    13:55 G. Rocha: Dial: #*5647# and press Send.
    13:55 Rob: "Collect Logs"
    13:55 G. Rocha: You should have an option called quick log create.
    13:56 Rob: creating.....
    13:56 Rob: created log dump. Shall I email it?
    13:56 G. Rocha: Did you select the quick log create option?
    13:56 Rob: yeah
    13:57 G. Rocha: Please email to the following address:
    13:57 G. Rocha: qenglishfax@next.com.ar
    13:59 G. Rocha: Next is the name of this support centre.
    14:00 Rob: ok I sent it
    14:00 Rob: now what happens
    14:02 G. Rocha: Our technicians will receive it and analyse the issue. If you would be so kind as to provide us with a phone number we will call you as soon as we have any updates.

    I will post back when they call....
    Same for me but I was asked to check the app catalog and it has been fixed. 61 apps when I started the call, 1159 when I finished.
  13. #33  
    Confirmed, paid apps are back!
  14. #34  
    All users affected by this issue please confirm that you are able to see all paid apps again.
    Ex HP webOS Tech Support

    5Ts: Five ways to get your webOS tablet working again: http://www.hpwebos.com/5Ts

    6Ts: Six ways to get your webOS phone working again: http://www.hpwebos.com/6Ts
  15. #35  
    Quote Originally Posted by HardBeatZ View Post
    All users affected by this issue please confirm that you are able to see all paid apps again.
    HBZ: 1159 apps. No problem. Vodafone NL unlocked Pre
    Life moves fast, don't miss a thing!
  16. steiale's Avatar
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    #36  
    Paid apps back & working..
  17. #37  
    Quote Originally Posted by robdos View Post
    Contacted support;

    13:51 Rob: ok
    13:51 G. Rocha: I understand you are having problems with the application catalogue, correct?
    13:51 Rob: yip
    13:53 G. Rocha: I apologize for this inconvenience. We are aware of this problem and investigating.
    13:53 G. Rocha: We will require your phone's logs in order to correct it.
    13:53 Rob: okay, so I just wait?
    13:54 G. Rocha: I will show you how to get the logs.
    13:54 Rob: where do I send the logs?
    13:54 G. Rocha: I will give you the email address in a second.
    13:54 Rob: ok
    13:54 G. Rocha: Please open the phone application.
    13:54 Rob: ok
    13:55 G. Rocha: Dial: #*5647# and press Send.
    13:55 Rob: "Collect Logs"
    13:55 G. Rocha: You should have an option called quick log create.
    13:56 Rob: creating.....
    13:56 Rob: created log dump. Shall I email it?
    13:56 G. Rocha: Did you select the quick log create option?
    13:56 Rob: yeah
    13:57 G. Rocha: Please email to the following address:
    13:57 G. Rocha: qenglishfax@next.com.ar
    13:59 G. Rocha: Next is the name of this support centre.
    14:00 Rob: ok I sent it
    14:00 Rob: now what happens
    14:02 G. Rocha: Our technicians will receive it and analyse the issue. If you would be so kind as to provide us with a phone number we will call you as soon as we have any updates.

    I will post back when they call....
    G. Rocha was the same support agent I had when I was enquiring about repairing my Pre. Of course that's not usually their real name, but usually they only have one name and it's not re-used.
  18. #38  
    ok can someone confirm for me. Wth do i do? do i install this update? I mean I havnt had any paid app problems or anything.
  19. Benuk's Avatar
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    #39  
    It will bug you to update but, the app cat issues are sorted so no reason not to, if you have patches etc installed you may want to read this first http://forums.precentral.net/palm-pr...e-updates.html it installed fine on my Pre.
  20. sjengie's Avatar
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    #40  
    installed fine on my O2 UK unlocked
    still got paid apps ...
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