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  1.    #1  
    The screen on my Pre Plus is way too dark. It's like I'm looking at it through very dark tint. I didn't adjust any settings (that I know of) to make it this way.

    Is this a known problem, and are there any fixes for this other than returning the phone?

    Thanks.
  2. #2  
    First try pulling the battery for a few min. When you say too dark its not just like the back light is down low is it off entirely, I'v had a few times waking up my phone and the backlight will lag in turning on and I can see a very feint screen. Is this what you are experiencing only constant?
    Life moves fast, don't miss a thing
  3.    #3  
    Yes, I can see the screen but just barely. I've pulled the battery before, but I'll do it again and leave it out for a few minutes.
  4.    #4  
    Bah, put the battery back in and it's still dark. Bummer...
  5. #5  
    have you gone in to the screen and lock icon and check what setting the brightness is at?
  6.    #6  
    Yes.

    No matter where I move the slider, the screen stays totally dim.
  7. #7  
    you can try to Doctor it, but most likely it is a hardware problem
  8. #8  
    Did you try running the interactive test and then sending the results to palm?
  9.    #9  
    Quote Originally Posted by laelipoo View Post
    Did you try running the interactive test and then sending the results to palm?
    How would I go about doing that?
  10. #10  
    Quote Originally Posted by monkmullen View Post
    How would I go about doing that?
    device info/prefences/test/interactice test

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