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  1. fej180's Avatar
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       #1  
    Hey guys,

    The earpiece on my Pre isn't working at all. When I am on a call, they can hear me but I cannot hear them. If I put it into speaker mode then I can hear, but no sound comes out of the earpiece. Is this a known problem? Is this covered under warranty?

    Fej180
  2. #2  
    Literally, just got a replacement ordered for free yesterday from local sprint repair store for this EXACT same reason.
  3. #3  
    You are probably stuck in headset mode. Search the forums for "Stuck in Headset Mode" and there are threads with solutions to the problem.
    My device history:

    - Jim J.

    (On Sprint for many years)
  4. #4  
    If ur phone is hella scratched and beat up... try goin for the replacement..
    if not... try the above
  5. fej180's Avatar
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       #5  
    Ok thanks, when you order a replacement, how long does it take to get in?
  6. #6  
    Quote Originally Posted by Fej180 View Post
    Ok thanks, when you order a replacement, how long does it take to get in?
    they overnight it to you.
  7. fej180's Avatar
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       #7  
    cool, do you have to hand in your phone right away, or do you get to keep it until they give you a new one?
  8. #8  
    it was 1-2 days. 2 for me

    u hold on to urs until they call u letter u know ur replacement is in

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