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  1.    #1  
    I tried the search because I've seen this topic before but I keep getting 'cannot load page' errors.

    What should my husband do for this? Battery pull? How do you do a soft reset?
  2. #2  
    If I recall, put the phone into airplane mode. Then put it back in the regular mode. I think that should fix it. If not, reboot after putting in airplane mode.
  3.    #3  
    Thanks bunches. I'll have him try that too.
  4. #4  
    I actually had this happen earlier. I did the airplane mode thing and it worked.

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