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  1. FickleBJT's Avatar
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       #1  
    Whenever my friend connects his Pre to a wireless network and then lets his screen turn off, the phone freezes. The screen won't come back on and the only way to get the phone to work again is to take out the battery and then boot the phone up again. I figured it was a software issue so I wiped it, but it still has the exact same problem.

    I told him to go to Sprint and get it replaced (this is his FIFTH pre...and it works the best out of all of the ones he's had).

    Has anyone else had this problem?
  2. #2  
    Tis a hardware issue.

    Have him go for number 6
  3. #3  
    I'm gonna ask the obvious, are there any patches that he has been using. If so, he might try running clean and see if the problem still persists.

    e_t
  4. #4  
    Quote Originally Posted by edit_text View Post
    I'm gonna ask the obvious, are there any patches that he has been using. If so, he might try running clean and see if the problem still persists.

    e_t
    Fickle said that he had wiped the Pre, so I don't think so.
  5. mherald81's Avatar
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    #5  
    I am having the same problem. I just ran the webOS doctor and hope that fixes my problem.

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