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  1.    #1  
    Hello,

    I just brought a Palm Pre a few days ago, so I am not at all familiar with it. My son, thought he was a cell phone guru, put a screen lock password on my phone, but now doesn't know what the code is . We have tried several times to unlock the screen, but know I am getting really frustrated.

    Can anyone tell me how I can go about getting pass this? I don't want to lose all of my information, so I really don't want to do a hard reset.

    Please help!!!


    Thanks
  2. #2  
    Yikes. I really don't think you can bypass this without a hard reset. Lucky for you Palm employs OTA Backups, but I don't know if you enabled it or if it has been active recently on your device.

    You don't have a lot of options here... either your son remembers the code, you guess the code yourself or you do a hard reset and hope for the best.

    Good luck!
  3. #3  
    Go here and read and follow the instructions. You will have to "Doctor" your phone. It should have saved most of your stuff. Doctoring will take it back to a factory-fresh software.

    How To Recover - WebOS Internals

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