WiFi NOT working after 1.4 - Page 2

activedodger · 03/05/2010, 02:59 AM

I just have to complain but my Pre had a crack not caused by me and a piece fell off. Sprint said I caused it even though I have never dropped my Pre. I got a new one after paying $100. Did the update and my Wi-Fi through work and home did not work. Called Sprint and they suggested the device was defective and that I should return it. I decided to change the IP address because I figured something on my network may be associating the IP to the previous associated device. This fixed the issue. I now have Wi-Fi at home although work may be tricky. Hope this helps and if you have cracks on your phone, go to Palm directly. I guess I have to live and learn. Cheers!!!

frantid · 03/05/2010, 03:59 AM

icaboy, this sounds like a dns problem. connecting to 3G first probably let's your pre get the ip address of the site. Once you get the ip then your wifi works. Try going directly to the ip address. For me Yahoo! resolves to 87.248.122.122, try that in your pre browser to see if it works before connecting 3g.

Deerhunter · 03/07/2010, 08:42 AM

Some of my wi-fi devices don't connect to my wi-fi-router if it is in auto-protcol mode (IEEE 802.11b / g / n / Super G). They only work if the router is set to IEEE 802.11b or g.

Analog · 03/12/2010, 10:03 PM

Quote:

Originally Posted by frantid

icaboy, this sounds like a dns problem. connecting to 3G first probably let's your pre get the ip address of the site. Once you get the ip then your wifi works. Try going directly to the ip address. For me Yahoo! resolves to 87.248.122.122, try that in your pre browser to see if it works before connecting 3g.

I have exactly the same problem (browser doesn't work when it starts with Wi-Fi, but it does if you start with EVDO, and other programs are somehow able to get data through Wi-Fi from the beginning), but only when the Wi-Fi signal is encrypted. I found this out by turning off the encryption on my router...the problem went away. Weird. I can't figure out why encryption would make DNS difficult but allow data throughput.

roofer2 · 10:42 PM

I had all the same problems, but it finally worked after I set my router to enable SSID broadcast, instead of disable. Not preferred security-wise, but interesting to have it work now with only that change. If I disable it, I lose wifi again.

texas7 · 03/21/2010, 11:59 AM

I wifi seems more out then the rest. It turns on, but doesn't find any networks. I know they're there, I am using them w/other devices. Another issue is that my screen will not turn on by hitting a key or the button below screen. Have to use on off button!

aezrilov · 03/22/2010, 10:41 AM

Anyone having problems where the wifi is slower than 3G? This seems to be new, since 1.4 where the speedtest results are verry poor 384k range... I was seeing in the 2M range for the past year.

texas7 · 03/22/2010, 08:46 PM

I have learned the if I am w/in 3 feet of my router, I get normal performance... I think to save battery life they turned the performance of the radio down. Check it out, start at 10 feet and move closer to you AP....

giograves · 03/22/2010, 09:32 PM

Quote:

Originally Posted by roofer2

I had all the same problems, but it finally worked after I set my router to enable SSID broadcast, instead of disable. Not preferred security-wise, but interesting to have it work now with only that change. If I disable it, I lose wifi again.

No worries, security wise hiding your SSID isn't making you real secure. You should do MAC filtering if your real paranoid, but WPA is enough with a strong PSK. The people that really want to crack wireless networks can even "see" hidden ones.

beegdawg · 03/24/2010, 02:03 AM

I am having range problems. I have to be with in about 10 feet of the wireless router. It works like a champ if I am that close. Running 1.4.

I have seen similar hit and misses from Palm's forum. Someone else with the exact same symptom as mine.

sratson · 04/17/2010, 04:27 PM

I was having tis issue and after reading the palm forum thread, I tried the manual ip setting with the open dns server, and turn off the 'stay on in sleep mode' setting and it seems to be working now.. interesting that the wifi in sleep mode was added and this issue started at the same time..

texas7 · 04/20/2010, 11:22 AM

Please go to the palm thread and follow their advice for sending logs. I was patient till after the 1.4.1.1 update that did nothing to help us. My issue is range and I have tried numerous routers all with the same response, nothing except w/in about 2 feet. Can they turn radio down? and if so, why can't they just to a quick update to get it back? Also anyone else having the same blue-tooth issues? that would lend credence to turning radios down?

Csquared · 05/18/2010, 12:15 PM

Quote:

Originally Posted by texas7

Please go to the palm thread and follow their advice for sending logs. I was patient till after the 1.4.1.1 update that did nothing to help us. My issue is range and I have tried numerous routers all with the same response, nothing except w/in about 2 feet. Can they turn radio down? and if so, why can't they just to a quick update to get it back? Also anyone else having the same blue-tooth issues? that would lend credence to turning radios down?

Iing the EXACT same issues. Wifi does not pick up and networks even though I know there are some available. In addition my Motorola S9 no longer can stay connected via bluetooth for more than a minute. This all started around 1.4.

jtshorns · 06/12/2010, 06:28 PM

I'm having the same issue...wifi says ip config failed for any network I try.....this is getting very annoying fast.....its been way too long without a resolution.

Jason Black · 06/12/2010, 10:35 PM

See...i thought i was the only one who had issues with WiFi. Right after i doctored to 1.4, my WiFi started messing up and disconnecting on its own. I left the sleep setting on "Keep WiFi On", but it still disconnects on its own.

hasnainpatel · 07/31/2010, 09:12 AM

U guys better off than I. For one month a non functional phone. Now no 3G or wifi. really sad. Working on how to right this

hans shah · 08/09/2010, 05:01 PM

upgrade my pre to 1.4 and now I dont have wifi?

Is this not strange?

Can any one help or should I call my warranty in....

thesilversurfer · 11/21/2010, 11:02 AM

I'm still getting this issue on a Pre 2 with WebOS 2.0!! Anyone know how to diagnose this?

s-i.m.o-n · 11/21/2010, 11:31 AM

I dont want to use the Palm any longer without Wifi.
Im using the Palm for 1 month with this bug and I even got a new one.
Its time for a Motorola Milestone.

03/05/2010, 02:59 AM	#21 (permalink)
activedodger Member Join Date: Aug 2009 Posts: 185 Likes Received: 0 Thanks: 42 Thanked 36 Times in 33 Posts	I just have to complain but my Pre had a crack not caused by me and a piece fell off. Sprint said I caused it even though I have never dropped my Pre. I got a new one after paying $100. Did the update and my Wi-Fi through work and home did not work. Called Sprint and they suggested the device was defective and that I should return it. I decided to change the IP address because I figured something on my network may be associating the IP to the previous associated device. This fixed the issue. I now have Wi-Fi at home although work may be tricky. Hope this helps and if you have cracks on your phone, go to Palm directly. I guess I have to live and learn. Cheers!!!
	Liked by

03/05/2010, 03:59 AM	#22 (permalink)
frantid Member Join Date: Jan 2007 Location: Iceland Posts: 2,293 Likes Received: 46 Thanks: 686 Thanked 733 Times in 483 Posts	icaboy, this sounds like a dns problem. connecting to 3G first probably let's your pre get the ip address of the site. Once you get the ip then your wifi works. Try going directly to the ip address. For me Yahoo! resolves to 87.248.122.122, try that in your pre browser to see if it works before connecting 3g. __________________ French Pre3, UK Pre2, US Veer, German gsm Pre, 680, garmin ique 3600 & still have my working palm pilot 1000 with the 1 Mb adapter Please remove UberCalendar and google sync behavior patches prior to system updates. patch Google calendar sync behavior for 2.x.x and TouchPad (Tweaks enabled) Preference guide for MetaView's UberCalendar patch
	Liked by

03/07/2010, 08:42 AM	#23 (permalink)
Deerhunter Member Join Date: Jan 2008 Location: Mayen, Germany Posts: 3 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Some of my wi-fi devices don't connect to my wi-fi-router if it is in auto-protcol mode (IEEE 802.11b / g / n / Super G). They only work if the router is set to IEEE 802.11b or g.
	Liked by

03/18/2010, 10:42 PM	#25 (permalink)
roofer2 Member Join Date: Feb 2009 Location: STL Posts: 11 Likes Received: 0 Thanks: 55 Thanked 1 Time in 1 Post	I had all the same problems, but it finally worked after I set my router to enable SSID broadcast, instead of disable. Not preferred security-wise, but interesting to have it work now with only that change. If I disable it, I lose wifi again. Last edited by roofer2; 03/18/2010 at 10:42 PM. Reason: typo
	Liked by

03/21/2010, 11:59 AM	#26 (permalink)
texas7 Member Join Date: May 2006 Location: San Antonio Posts: 20 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	I wifi seems more out then the rest. It turns on, but doesn't find any networks. I know they're there, I am using them w/other devices. Another issue is that my screen will not turn on by hitting a key or the button below screen. Have to use on off button!
	Liked by

03/22/2010, 10:41 AM	#27 (permalink)
aezrilov Member Join Date: Jul 2009 Posts: 73 Likes Received: 0 Thanks: 3 Thanked 9 Times in 8 Posts	Anyone having problems where the wifi is slower than 3G? This seems to be new, since 1.4 where the speedtest results are verry poor 384k range... I was seeing in the 2M range for the past year.
	Liked by

03/22/2010, 08:46 PM	#28 (permalink)
texas7 Member Join Date: May 2006 Location: San Antonio Posts: 20 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	more frustrating info I have learned the if I am w/in 3 feet of my router, I get normal performance... I think to save battery life they turned the performance of the radio down. Check it out, start at 10 feet and move closer to you AP....
	Liked by

03/24/2010, 02:03 AM	#30 (permalink)
beegdawg Member Join Date: Mar 2010 Posts: 13 Likes Received: 0 Thanks: 12 Thanked 1 Time in 1 Post	I am having range problems. I have to be with in about 10 feet of the wireless router. It works like a champ if I am that close. Running 1.4. I have seen similar hit and misses from Palm's forum. Someone else with the exact same symptom as mine.
	Liked by

04/17/2010, 04:27 PM	#31 (permalink)
sratson Member Join Date: Oct 2009 Location: South Eastern PA Posts: 57 Likes Received: 0 Thanks: 9 Thanked 0 Times in 0 Posts	I was having tis issue and after reading the palm forum thread, I tried the manual ip setting with the open dns server, and turn off the 'stay on in sleep mode' setting and it seems to be working now.. interesting that the wifi in sleep mode was added and this issue started at the same time..
	Liked by

04/20/2010, 11:22 AM	#32 (permalink)
texas7 Member Join Date: May 2006 Location: San Antonio Posts: 20 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	Please go to the palm thread and follow their advice for sending logs. I was patient till after the 1.4.1.1 update that did nothing to help us. My issue is range and I have tried numerous routers all with the same response, nothing except w/in about 2 feet. Can they turn radio down? and if so, why can't they just to a quick update to get it back? Also anyone else having the same blue-tooth issues? that would lend credence to turning radios down?
	Liked by

06/12/2010, 06:28 PM	#34 (permalink)
jtshorns Member Join Date: Apr 2009 Posts: 1 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	same thing here I'm having the same issue...wifi says ip config failed for any network I try.....this is getting very annoying fast.....its been way too long without a resolution.
	Liked by

06/12/2010, 10:35 PM	#35 (permalink)
Jason Black Member Join Date: Dec 2009 Posts: 2,226 Likes Received: 2 Thanks: 154 Thanked 198 Times in 160 Posts	See...i thought i was the only one who had issues with WiFi. Right after i doctored to 1.4, my WiFi started messing up and disconnecting on its own. I left the sleep setting on "Keep WiFi On", but it still disconnects on its own.
	Liked by

07/31/2010, 09:12 AM	#36 (permalink)
hasnainpatel Member Join Date: May 2005 Posts: 13 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	U guys better off than I. For one month a non functional phone. Now no 3G or wifi. really sad. Working on how to right this
	Liked by

08/09/2010, 05:01 PM	#37 (permalink)
hans shah Member Join Date: Aug 2010 Posts: 1 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	I upgraded my Pre to 1.4 and now I dont have wifi? upgrade my pre to 1.4 and now I dont have wifi? Is this not strange? Can any one help or should I call my warranty in....
	Liked by

11/21/2010, 11:02 AM	#38 (permalink)
thesilversurfer Member Join Date: Oct 2010 Posts: 16 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	I'm still getting this issue on a Pre 2 with WebOS 2.0!! Anyone know how to diagnose this?
	Liked by

11/21/2010, 11:31 AM	#39 (permalink)
s-i.m.o-n Member Join Date: Oct 2010 Posts: 12 Likes Received: 0 Thanks: 1 Thanked 0 Times in 0 Posts	I dont want to use the Palm any longer without Wifi. Im using the Palm for 1 month with this bug and I even got a new one. Its time for a Motorola Milestone.
	Liked by

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