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  1. dirtaymcgirt
    dirtaymcgirt's Avatar
    #1  
    [6:36 PM] Chat session established with Sandy.
    [6:36 PM] Sandy says: Hello Chris.
    [6:36 PM] Chris Scioletti says: helo helo
    [6:36 PM] Sandy says: Thank you for contacting Palm. My name is Sandy.
    [6:36 PM] Chris Scioletti says: how are ya
    [6:36 PM] Sandy says: I am good.
    [6:36 PM] Sandy says: How are you?
    [6:36 PM] Chris Scioletti says: very well thank you
    [6:37 PM] Sandy says: I understand that you are inquiring about the webOS new update for your Palm Pre Plus.
    [6:38 PM] Sandy says: Chris as of now we did not release the new webOS update 1.4 for verizon customers. As Verizon is testing on the webOS update before releasing it to their customers. So hopefully it will be released within few days.
    [6:38 PM] Chris Scioletti says: really
    [6:38 PM] Chris Scioletti says: does that mean it will have no bugs and be top notch
    [6:38 PM] Chris Scioletti says: because they are testing it etc
    [6:38 PM] Sandy says: Yes, you are right.
    [6:39 PM] Sandy says: I appreciate your patience and understanding.
    [6:39 PM] Chris Scioletti says: will i experience faster usage
    [6:39 PM] Chris Scioletti says: opening apps and running epps
    [6:39 PM] Chris Scioletti says: apps*
    [6:39 PM] Sandy says: Yes, you will.
    [6:39 PM] Chris Scioletti says: do u think it will help the browser perform faster
    [6:39 PM] Sandy says: Yes, chris.
    [6:39 PM] Chris Scioletti says: thats excellent
    [6:39 PM] Chris Scioletti says: so you think it will be a few days?
    [6:40 PM] Sandy says: Yes, it will be in few days.
    [6:40 PM] Sandy says: Here’s the reference number for our chat: Chat session ID number 51531416. Keep this number as a record of this chat.
    [6:40 PM] Sandy says: Can I be any further help for you?
    [6:40 PM] Chris Scioletti says: any idea what the new palm device will be like
    [6:40 PM] Chris Scioletti says: the c40
    [6:41 PM] Sandy says: You will have lot new features like Video capturing, uploading the videos etc.
    [6:41 PM] Sandy says: You will get to know once the update is released.
    [6:41 PM] Sandy says: I know you are excited about the release.
    [6:41 PM] Sandy says: It will be released soon.
    [6:42 PM] Chris Scioletti says: do u think the palm pre plus on verizon may be slightly faster with the new os 1.4 update because it has 16 gb instead of 8?
    [6:42 PM] Sandy says: Like Verizon Navigation for GPS.
    [6:43 PM] Sandy says: Yes, it will be.
    [6:43 PM] Chris Scioletti says: thanks i appreciate it
    [6:43 PM] Sandy says: You are most welcome.
    [6:43 PM] Sandy says: Can I be any further help for you?
    [6:43 PM] Chris Scioletti says: how often are updates released
    [6:43 PM] Chris Scioletti says: with palm
    [6:43 PM] Sandy says: It will for every 2 or three months.
    [6:43 PM] Chris Scioletti says: alright great
  2. #2  
    I hope you don't talk that much in person.
  3. tonyb81's Avatar
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    #3  
    The fact that she gave you the chat reference ID before asking if there was anything else means she wanted to get rid of you ASAP. Thus telling you what you want to hear, thus I do not believe her.
  4. #4  
    Probably a chatbot.
  5. #5  
    More hard drive space =/= Faster

    The ram is what makes the Pre+ faster than the Pre...
  6. dirtaymcgirt
    dirtaymcgirt's Avatar
    #6  
    lol i dont talk that much in person i just wanted to see what the lady would say i tried to get her number but she wouldnt give it to me she sounded hot
  7. #7  
    I actually wonder if they are working the fixing the GPS issue with the VZW Pre's. If they did that, they would make thousands of customers much happier.
    Christa
    wife, mother, nerd and proud of it
  8. echto's Avatar
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    #8  
    I like the "faster" because of more storage and not ram.
  9. #9  
    Quote Originally Posted by tonyb81 View Post
    The fact that she gave you the chat reference ID before asking if there was anything else means she wanted to get rid of you ASAP. Thus telling you what you want to hear, thus I do not believe her.
    Well obviously.

    All these people are hounding the reps. They can't make it come faster. Let them help people who really need it. Lol.
  10. #10  
    Weren't we all expecting Verizon to delay the update due to their testing anyway? I guess this is how it'll be for all future updates as well.
  11. #11  
    I was expecting this chat to be a funny, with the chatter saying something like "i love you"
  12. #12  
    Well, if "Sandy" is to believed, then this delay is 100% VZW's fault and people can stop bashing Palm.
  13. Click's Avatar
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    #13  
    Quote Originally Posted by Mikey47 View Post
    Well, if "Sandy" is to believed, then this delay is 100% VZW's fault and people can stop bashing Palm.
    I never blamed Palm I knew when that Pre Plus was announced that we would almost NEVER see an OS update on the day its to be release. Verizon likes to have their fingers into everything and that's not always bad but then again its freaking annoying.
  14. #14  
    Dude I have said it was VZW from the start.

    F U C K Verizon!

    We would have it if it was not for those overpriced A S S H O L E S!
    ORIGINAL HANDSPRING TREO USER! I ROCKED IT WITH PRIDE!!!

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