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  1. bengooch7's Avatar
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       #1  
    I uninstalled the USCL Memo patch and now when I click my launcher it is all blank. Also universal search doesn't work. When I start typing the screen brings up a translucent grey launcher with no text or icons on it.

    could someone post a link here that would launch preware whe I click on it? Then I could try the patch recovery tool...
  2. #2  
    This has happened to me....think it was the Theme I had installed: Windows 7, but not sure.

    Here is a quick fix to get preware back to do recovery etc if you need to:

    1) Pull battery out of the phone...leave out for about 2 minutes so the phone basically has a clean mememory module.
    2) Put back in and power it up...wait a few...and then wait a few seconds right after the phone comes up as to give it some time ot finish its processing.

    Should work...if not repeat.
    I had this problem before and my fix thus far was uninstalling the theme, but I sometimes had to reboot and pull the battery out a few times before it would work properly. Sometimes I got a blank screen, others 1 launcher page with icons stacked on each other, other times 4 out of 5 launcher pages. AND unfortunately my PreWare resides on page 5...lol.

    Hope this helps. Check Themes as the first culprit.
  3. bengooch7's Avatar
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       #3  
    nope, everytime I reboot the phone I still get a blank launcher.

    btw, I never use themes. It was def from uninstalling that patch.
  4. #4  
    Quote Originally Posted by bengooch7 View Post
    nope, everytime I reboot the phone I still get a blank launcher.

    btw, I never use themes. It was def from uninstalling that patch.

    You may have to go see the doctor
  5. bengooch7's Avatar
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       #5  
    Quote Originally Posted by ssimpala2003 View Post
    You may have to go see the doctor
    Yeah, I was afraid of that... Maybe I could use QuickInstaller to run the patch recovery?
  6. tenzero's Avatar
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    #6  
    Same thing happened to my Pre Plus a few days ago when all the patches were getting updated to AUPT-3. I've never used themes, but I did have the USCL Memos patch (for those keeping score). If I had known multiple battery-pulls or reboots could fix it, I would have tried that before doctoring.

    It was my first experience with the Doctor, and it wasn't terrible, but I definitely want to keep it as the last resort in the future. I was impressed with all the settings and apps that the Palm profile was able to restore automatically. I also discovered a few things that were not restored after logging in: manually linked (and un-linked) contact profiles, contact ringtones, speed dial assignments, web page launcher buttons, calendar colors. No complaints here. I still love my Pre!
  7. tenzero's Avatar
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    #7  
    Quote Originally Posted by bengooch7 View Post
    Yeah, I was afraid of that... Maybe I could use QuickInstaller to run the patch recovery?
    I don't think you'll be able to use WOSQI, unless perhaps you left Developer Mode on.
  8. bengooch7's Avatar
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       #8  
    it is still on. I guess I'll try that.

    the app gallery here on PreCentral has links that launch the app catalog. Is there a way for someone to post a link maybe through html coding that could launch preware?
  9. ahitz's Avatar
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    #9  
    This happened to me today upon updating one of my patches. I had 3 patches that needed updating in preware with the new AUPT. I hit "Update All", and then when that was done went ahead with the reboot. When it came back on, my launcher pages were all blank. I can search for an app and launch it, and my pages are all as I left them (5 named pages using Jason's patch, automatically loads up the middle one via that other patch), but there are no icons.

    Unfortunately I can't remember WHICH 3 patches were updated, and there's so many from the last few days that I can't be sure which they were. I do know that have never had the USCL Memos patch installed, however.
  10. bengooch7's Avatar
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       #10  
    I wish I could at least search my apps... When I type I dont even get the payne for text. And nothing comes up.
  11. ahitz's Avatar
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    #11  
    FWIW:

    I found the patch causing me problems - it was the update to 4x4 icons v4. Now, this also includes Add/remove launcher pages and gesture tap for info as part of it, so it could have been one of those or the interplay between them.

    Removing this patc cured it. I individually added back 4x4 icons v3, add/remove pages, and gesture tap for info and everything seems fine now.

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