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  1. dndrich's Avatar
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       #1  
    Help! My help files on my Pre are missing! When I go to the help icon from the Launcher, and tap on any of the choices, I get a page not found error. I restarted Luna but no change. What gives?
  2. #2  
    help files are stored on the pre, you need an internet connection, as the files are on palms servers.
  3. dndrich's Avatar
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       #3  
    Well, I have a perfectly good internet connection, but for some reason, no help anymore. I had it at one time!
  4. dndrich's Avatar
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       #4  
    Now, I am running the iPhone browser spoof. Could that the problem?
  5. #5  
    is it one particular file or any help file. are you on evdo , 1x or wifi?
  6. #6  
    Quote Originally Posted by dndrich View Post
    Now, I am running the iPhone browser spoof. Could that the problem?
    iphone spoof may be an issue, i never tried it
  7. dndrich's Avatar
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       #7  
    All the files are missing. None of the links work. When I get home I will remove iPhone spoof and see if that is it. I don't need the help files, but I might like to have them!
  8. santos's Avatar
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    #8  
    Do a partial erase under device info.
  9. dndrich's Avatar
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       #9  
    What does that do?
  10. santos's Avatar
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    #10  
    Quote Originally Posted by dndrich View Post
    What does that do?
    See here:

    http://www.precentral.net/how-to-res...en-bricked-pre
  11. dndrich's Avatar
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       #11  
    Well, I would hate to do that and have to reinstall my apps! So, I will try uninstalling the iPhone spoof first and see if that does it.
  12. #12  
    I had the same issue at one point. Dump the iPhone spoof, restart, and try. If that doesn't fix it, run the WebOSRepairUtility.
  13. dndrich's Avatar
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       #13  
    iPhone spoof was the problem. Now, I like iPhone spoof, so I'll live without the help files, that I don't need anyway!

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