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  1.    #1  
    Allright so in the past week i opened up the camera app, there are a bunch of random colored lines running down only the camera app. when i take a picture it says unable to take picture but once in a while it will take one, but there are lines on the picture. I have tried web os repair utility and i dont have any patches installed, just preware.

    any suggestions?

    i've attached a file of what the pictures i take look like.
    Attached Images Attached Images
  2. #2  
    I would take it back to Sprint and tell them it is a problem with it. I have never seen that problem, sorta looks interfence or your lens has been scratched, do you see anyone on the back of the camera?
  3.    #3  
    i checked the lens, it is completely clean. Will sprint just give me a new phone?
  4. Shado.F's Avatar
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    #4  
    Quote Originally Posted by nickafreeman View Post
    i checked the lens, it is completely clean. Will sprint just give me a new phone?
    They should exchange it. Seems like a defect to me.
  5. #5  
    do you use my tether? if so you probably applied the patch that prevents you from using tv camera you tube and some other things.
  6. #6  
    Quote Originally Posted by nickafreeman View Post
    i checked the lens, it is completely clean. Will sprint just give me a new phone?
    they should either A. Give you a refurb. B. try to fix your camera or C. give you a new phone
  7. #7  
    If sprint won't Palm will that's terrible.
    Just because your sitting behind a computer does not give you the right to be rude to other's, try being nice you'll get a lot farther in the forums.
  8. #8  
    Quote Originally Posted by rem_kujawa View Post
    If sprint won't Palm will that's terrible.
    this is true All New Phone usually have a 1 year manufacters warranty the covers damage or defects cause by the phone and not the operator
  9.    #9  
    I bought it from best buy, and i also bought Sprint's replacement program. Do i take it to best buy? ive had it for 4 months
  10. #10  
    My camera stopped working after the last update i dont think i can get a new one i bought mine on ebay used
  11. #11  
    Those lines definitely were not from a scratched lens, but likely a chipset issue (not surprising the camera died after seeing those). I'd call and see if Sprint is willing to honor a warranty yet as the phone came out less than a year ago (no matter where you bought it). They may charge you $100, but you won't know unless you call them. Good luck!

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