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Old 01/23/2010, 07:19 AM   #1 (permalink)
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Cool touchscreen.

the touchscreen on my pre has completely stopped working. i have tried rebooting it and pulling the battery. is there anything i can do about this or is it time for a new phone?
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Old 01/23/2010, 07:44 AM   #2 (permalink)
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i would use web doctor first and then if that does nothing well take it back
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Old 01/23/2010, 07:51 AM   #3 (permalink)
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I had this happen once. The screen did not work when I tapped it but if I dragged up from the gesture area it began to work.
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Old 01/23/2010, 08:31 AM   #4 (permalink)
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I had the exact same thing happen to me. I took it in to Sprint and they tried resetting and everything and then just gave me a new one.
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Old 01/23/2010, 08:07 PM   #5 (permalink)
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when i plug my phone into my computer it does not show that it is plugged in, so i can't run webdoctor. the gesture area does not work, i've tried. i think i'm just gonna take it to sprint and get a new one.
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Old 01/23/2010, 08:58 PM   #6 (permalink)
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Quote:
Originally Posted by prubin View Post
I had this happen once. The screen did not work when I tapped it but if I dragged up from the gesture area it began to work.
Same thing for me too. Took mine today and got a new (refurb) one.
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